Steering Failed Problems of BMW X5

The contact owns a 2001 BMW X5. The contact stated that the steering wheel failed to operate properly. The driver coasted the vehicle onto the road shoulder and then took the vehicle to an independent mechanic. The mechanic potentially located a failure with the steering column spindle. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 140,000.

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In 2012 a recall was issued for this car and the work was performed at the dealer. On 12/16/2016 the steering failed wile the car was in operation. It was returned to the dealership for repair on the same part as before. My investigation showed there were more than one steering failure in that time period concerning the same model, engine and everything but a 2011 model. I paid out of pocket to have the repairs completed because I need transportation, however BMW is claiming that once the work is completed and after time of warranty they are no longer responsible. I feel this is a serious safety concern and BMW will bill customers for the work even if they are replacing the equipment with faulty parts. I was fortunate that I wasn't driving fast and the weather was nice or I could have had a serious accident with no steering. .

See all problems of the 2012 BMW X5 🔎.