Two problems related to air conditioner have been reported for the 2010 Buick Enclave. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Buick Enclave based on all problems reported for the 2010 Enclave.
Reference complaint number: 10876974 heater/air conditioner motor shortly after replacing the power steering pump & rack and pinion on June 17, 2015, my air conditioner began to drain in my car. I stopped at holzhauer motors in cherokee, iowa (authorized dealer) where I had the power steering pump & rack and pinion replaced and stated that my air conditioner was draining in my car. The service advisor pulled the car in the shop and stated that there was a kink in the hose and this kink had happened when they replaced the power steering pump & the rack and pinion. On that visit the service advisor stated that it had been fixed. On January 11, 2016 I took my vehicle in for a scheduled lube oil & filter change. I stated to the service adviser that I was having trouble with the fan not wanting to blow any hot air. And it gets very cold in iowa in January. I was informed by the service advisor that I would have to replace the motor. Because it is not safe to travel in the dead of winter without heat I had to have the motor replaced January 13, 2016. And as of today, June 27, 2016, my air conditioner continues to drain in my car leaving me exposed to moldy conditions in my car, due to the combination of extremely hot conditions combined with a wet floor. Today, June 27, 2016 around 11:30 am I sat at a stop light and listened to my fan die. I tried taking it off of the "auto" control and reset the temperature to the lowest I can get it (currently 69 degrees) and the fan on as high as it can be. There is no cool air. At 3:30 pm today I stopped at holzhauer motors in cherokee, iowa that "repaired" the kink in the a/c hose shortly after June 17, 2015 and replaced the motor on January 13, 2016 and no one in service was available to visit with me about correcting these issues.
My 2010 Buick Enclave have what is being described by mechanics as a design defect in the high pressure hose valve for the air-conditioner. I first complaint about it to Buick back in August of 2013 when my air conditioner failed to work at the time my vehicle had 24,273 miles. After complaining to the deal how wanted $260. 00 or so to check the problem I called the Buick customer service they were helpful in waiving the diagnostic fee for what was common knowledge that "high pressure hose leaks at compressor" yet at the time they never acknowledge it. In good faith, and because I was a "value customer" I was given and appointment to have the dealer look at the problem with out charge. I must give Buick credit for this as it is good customer service. The dealer wanted $585. 13 to repair the "designed defect" of the hose after the test. Yet, it was common knowledge what caused the problem is based on designed defect as I was told. Needless to mention that the "air conditioner" leaked inside the car cabin from another common problem with the air conditioner. It is all over the internet dating back to a few years and several models. Okay Buick fix the problem without charge but it leak after the repairs this year. Therefore, it is of my option that the problem is a defect on the designed and when my air conditioner is on in long trips it has leaked. What they did was just replace the part with another similar effect of part that would eventually really. My may say "they just repainted the rush but did not fix the cause of the problem". I paid to fix the high pressure hose from some $450. 00 and since my air conditioner is on the leak has "awoken" or the rush reappeared as one may say. Buick should recall these problem and find a cure for the defect. How many complaints are need to recall a defect.
| Equipment problems | |
| Owners/service Manual problems | |
| Air Conditioner problems | |
| Carrier/rack problems |