Accelerator Pedal Problems of Buick Encore

The contact owns a 2020 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal and accelerator pedal became extremely hot to the touch. The contact became aware that the silver heat shield was missing. Additionally, the contact stated that there was electrical activity or electricity coming from the area. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,213.

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The contact owns a 2018 Buick Encore. The contact stated while driving 25 mph, the message "engine power reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 mph. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

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The contact owns a 2017 Buick Encore. The contact stated while driving 10 mph, when he first would start the vehicle, the vehicle would drop into "limp" mode. The contact stated that the "check engine" and "stability track" also would illuminate. The contact had taken the vehicle to a vehicle parts store where a p2138 code illuminated for accelerator position sensor and it was diagnosed and determined that the accelerator pedal needed to be replaced. The contact stated that part number was 96892408. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

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