Air Bag Problems of Buick Encore - part 1

Buick Encore owners have reported 42 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Buick Encore based on all problems reported for the Encore.

1 Air Bag problem of the 2018 Buick Encore

Failure Date: 02/08/2026

The front passenger air bag sensor turns off either before we begin driving or while the vehicle is in motion. The manual says that if you have a seat cushion or are not in the position for the sensor to "see" you, it may turn off. I have a bad back, and I need my 2-inch seat cushion for long trips, or I will be in pain. But when I use my seat cushion, the sensor turns the air bag off. So, if I use my seat cushion (or the sensor otherwise decides to turn the air bag off), I am not protected in the case of an accident. If I don't use my seat cushion, I am in pain from my back. The front passenger air bag should have a manual switch and have the ability to be kept on all of the time, that decision being made by the passenger and not a sensor that is not Smart enough to adjust to an additional cushion or other situation.

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2 Air Bag problem of the 2019 Buick Encore

Failure Date: 12/15/2025

The contact owned a 2019 Buick Encore. The contact stated that while her daughter was driving at 35 mph, another vehicle failed to yield at a left turn, driving northbound, and crashed into the contact's vehicle on the front driver's side. The air bags did not deploy upon impact. The contact's daughter and granddaughter were both injured and were later treated at the local hospital for soreness in various parts of their body. Both occupants sustained emotional trauma as a result of the accident. The other driver was also injured as a result of the accident and was transported to the hospital by ambulance; their injuries are unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it was deemed a total loss. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was destroyed. The failure mileage was approximately 135,000.

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3 Air Bag problem of the 2019 Buick Encore

Failure Date: 08/29/2025

The contact owns a 2019 Buick Encore. The contact stated that while his daughter was driving approximately 35 mph and following the roadway to the left, all the side air bags deployed unexpectedly. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact had the vehicle towed to a local dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.

4 Air Bag problem of the 2018 Buick Encore

Failure Date: 07/04/2025

When crossing through an intersection at approximately 45mph, I was struck by another vehicle, speed unknown, who failed to stop at a stop sign. My vehicle was struck on the front passenger corner. My vehicle continued in a forward motion for several hundred feet. Both driver and front passenger wore seat belts, however the driver struck her head on steering wheel, loosing consciousness for several minutes. Side airbags deployed, however front air bags did not.

5 Air Bag problem of the 2017 Buick Encore

Failure Date: 06/26/2025

While traveling at approximately 77 mph on the interstate, I was forced off the road by another vehicle, causing my car to collide with a cable barrier. The initial impact was to the front driver’s side corner, and the vehicle then scraped along the driver’s side against the barrier. Despite the high-speed impact, no airbags deployed. •component or system that failed: the frontal airbag system failed to deploy. •safety risk: the non-deployment of the airbags at this speed and impact angle posed a serious risk to my safety. The lack of airbag activation during a high-speed frontal crash greatly increased the likelihood of injury. •has the problem been reproduced or confirmed by a dealer or independent shop? no. The vehicle has not yet been inspected by a dealership or repair facility, and the issue has not been confirmed or diagnosed by a professional. •has the vehicle or component been inspected by manufacturer, police, insurance, or others? no. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other party as of this report. •warning lamps, messages, or symptoms before the incident: no warning lights or messages were active before the crash. There were no known symptoms or alerts indicating a problem with the airbag system.

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6 Air Bag problem of the 2018 Buick Encore

Failure Date: 03/16/2025

A deer came out of nowhere and I hit it head on. It totaled the car. The airbag did not go off.

7 Air Bag problem of the 2017 Buick Encore

Failure Date: 01/01/2025

Passenger airbag light on dash is lit. Has ben lit for about a month.

8 Air Bag problem of the 2019 Buick Encore

Failure Date: 12/25/2024

The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 mph, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the urgent care clinic and was transported to the hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

9 Air Bag problem of the 2017 Buick Encore

Failure Date: 12/04/2024

This car is not mine but someone somehow fraudulently registered it in my name. I got the VIN # from truth finder when I did a search on myself. Please help.

10 Air Bag problem of the 2015 Buick Encore

Failure Date: 06/20/2024

Tilt steering wheel usage is causing wires in steering culumb to break.

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11 Air Bag problem of the 2017 Buick Encore

Failure Date: 03/28/2024

The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "air bag off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign numbers: 17v437000(air bags, seat belts) and 16v651000(air bags, seat belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.

12 Air Bag problem of the 2019 Buick Encore

Failure Date: 02/22/2024

Recall 20v668000 recall 18v774000.

13 Air Bag problem of the 2021 Buick Encore

Failure Date: 11/02/2023

Nothing air bags deployed was leaving a parking lot started went to drive off !! bang 2000 bounds of pressure in my face! my whole body!! it was a rental !! look into this vechicail !hair burnt! fried wire smell still on my burnt jacket!! look into this with great concern as iam reaching out with shock and awe about this whole situation that accured** there is video of accurance in parking lot * think the owner is going to try to cover up what ever he can , saying that for reason's of my own! please someone's job to investagte right ! black box data speed which 2 miles a hour was speed . . Couldnt see * air bags even came up from the peddles?? why ?? so cant put the breaks on? like iwas trapped hurt did not know what was going on .

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14 Air Bag problem of the 2015 Buick Encore

Failure Date: 10/04/2023

1. Both rear springs have broken within 1 year of each other. There were no accidents or any kind or off road driving. These are expensive to fix. 2. Driver side airbag light is on. No idea why. Afraid to drive this vehicle.

15 Air Bag problem of the 2019 Buick Encore

Failure Date: 09/07/2023

The airbags never deployed. I sustained a brain injury in the accident along with whiplash. I told the deputy on scene, that they did not deploy. My insurance looked at it. They totaled the car out. It is now sitting in a junk yard somewhere.

16 Air Bag problem of the 2020 Buick Encore

Failure Date: 06/03/2023

The contact owned a 2020 Buick Encore. The contact stated while driving approximately 10 mph and attempting to make a right turn, the vehicle lost power steering, and drove straight into a deep ditch. The contact did not recall whether a warning light illuminated. The front driver's side and passenger's side air bags exploded while deploying and propelled fragments that burned the skin near the contact left breast, hit the contact's shoulder and right wrist. The contact's wrist was bleeding. Additionally, there was powder smoke coming out of the air bags. The contact exited the vehicle with the assistance of bystanders. The police assisted the contact out of the deep ditch and transported the contact to the residence. A police report was filed. The contact's husband transported her to the hospital, where the contact was informed that her right wrist bone was dislocated, and a surgery was required. The contact received the needed medical assistance. Additionally, the contact had been receiving physical therapy. The vehicle was tow to an unknown dealer autobody repair shop, where it was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.

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17 Air Bag problem of the 2022 Buick Encore

Failure Date: 04/28/2023

None of my air bags went off in my car and my car was totalled. My insurance company has possession of the car now.

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18 Air Bag problem of the 2018 Buick Encore

Failure Date: 01/10/2023

My airbag light is on and malfunctioning. It will cost $200 for the diagnostic and no repair. To repair it will cost $873. 19. I see there are more complaints in regarding this issue. To me this is a safety issue and concerns me as I drive my grandchildren in this car. I am told it is an actual sensor in the cushion of the seat. My vehicle is under 5 years old. Something has to be done.

19 Air Bag problem of the 2019 Buick Encore

Failure Date: 01/03/2023

For no apparent reason my air bag sensor light comes on intermittently while driving.

20 Air Bag problem of the 2017 Buick Encore

Failure Date: 12/27/2022

On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 altamont pass going towards tracy. I was traveling next to the slow lane. My speed limit was at 65! there was 18 wheeler 53 footer on the right of me on the slow lane. The 18th wheeler with no signal began drifting his trailer in my lane hit my right side and proceeded to drag my 2017 Buick Encore all the way to the left slammed the truck up against the cement barrier. And rolled the back end of his trailer onto the hood of the right side of the car and he disconnected. Side air bags and front airbags did not deploy. Which cause injury to my front of my body and back and spine injuries to my body and to my husband as well.

21 Air Bag problem of the 2018 Buick Encore

Failure Date: 12/12/2022

Previous airbag recall, but not including my VIN. However, my airbag light is on and malfunctioning. It will cost $200 to just diagnose the repair and no idea what the cost to fix this saftey issue on a car that is only 5 years old. Please help!.

22 Air Bag problem of the 2015 Buick Encore

Failure Date: 09/19/2022

I've had my car for 3 years. I've always kept up with it's maintenance. My engine/head gasket are blown and I found out this is a common issue with this car. The airbags also dont recognize when there are passengers in the car. I started my car up one morning in September and all of my lights started flashing. I immediately turned it off and towed it to my mechanic to find out that it pretty much has everything wrong with it. My car is barely above 80k.

23 Air Bag problem of the 2018 Buick Encore

Failure Date: 06/13/2022

The contact owns a 2018 Buick Encore. The contact stated while driving 35 mph, she depressed the brake pedal but it failed to stop the vehicle, causing her to rear-end a truck. The contact stated no warning light was illuminated. The air bags did not deploy. The contact did not sustain any injuries nor sought medical attention. A police report was filed. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to a collision center and had the front bumper repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 15,000.

24 Air Bag problem of the 2015 Buick Encore

Failure Date: 04/04/2022

We have had problems with the air bags since the car was new. The srs light would come on for a couple months then go off. It says it has a problem with the passenger presence module. Never had a recall but the dealer said that when we took it in for an oil change they updated the firmware on the air bag system. It never did work, it would sometimes work then not work. I took it back a few weeks ago and told them it still isn't right and I said since it is a safety issue they should cover it. They told me that since ohio doesn't have auto inspections that they are not responsibile for taking care of it and I was looking at over 1000 to repair. That pissed me off so I took my car and left. I am taking it to a independent garage. I have had lots of problems eith this car and only have 42000 on it now. My last gm, next will be Toyota/.

25 Air Bag problem of the 2015 Buick Encore

Failure Date: 12/01/2021

Drivers airbag light stays on - immobilisation light stays on, car won't start. Both of these issues were addressed by TSB and complaints.

26 Air Bag problem of the 2014 Buick Encore

Failure Date: 11/12/2021

The contact owns a 2014 Buick Encore. The contact stated that while in idle traffic going onto the express way when they were suddenly hit in the rear of the vehicle when the seat belts failed to restrain the contact from going forward. The contact stated there was no air bag deployment. The vehicle was towed and deemed totaled. The contact received injuries to their shoulders, neck and chest. Medical attention was needed. A police report was filed. The contact had not spoken with the dealer. The manufacturer was not made aware of the issue. The approximate failure mileage was 80,000.

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27 Air Bag problem of the 2017 Buick Encore

Failure Date: 06/01/2021

Was rear ended by a suspect fleeing police, he hit me about 100 mph, pushed my car into the rear of the car in front of me. Air bags did not deploy.

28 Air Bag problem of the 2016 Buick Encore

Failure Date: 11/26/2020

Had accident, where I was hit from the front driver side, after that impact I was struck in the rear, which totaled the car. Me and a passage was tossed around like rag dolls. The seat belt on the passage side did not hold in place causing her head to strike the windshield twice, no airbags deployed from side front back none which would of kept her and I from being tossed around, this needs to be brought to someones attention, and a recall we was looking we both have injuries, can someone please advise to why this vehicle was never recalled and checked???? now me and my passage has a road of recovery due to the airbags and seat belts.

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29 Air Bag problem of the 2019 Buick Encore

Failure Date: 10/09/2020

Oct 9th - I was coming home from work on October 9th after working a 12-hour shift. It was dark. I was going south on happy valley. I pulled up to a four-way stop on happy valley and victory road. I started to pull into the intersection. A girl traveling east to west didn't stop at her stop sign. When I got in the middle of the intersection, she hit me. The speed limit was 45 mph coming from her direction, but I do not know how fast she was traveling. She hit my car and it spun my car. I remember hitting my head 2 times on the side window and my body twice against the door. My airbags didn't deploy. My car faced the airport when it came to a stop and was facing west.

30 Air Bag problem of the 2016 Buick Encore

Failure Date: 10/01/2020

The airbags is displaying off despite who is sitting on it. It's been going on for about a year since start of covid and it isn't turning on. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.

31 Air Bag problem of the 2019 Buick Encore

Failure Date: 06/08/2020

Pulling into a parking spot and the car took over and was speeding and hit the concrete pole,air bags went off the car was totaled.

32 Air Bag problem of the 2016 Buick Encore

Failure Date: 11/04/2019

I was sitting at a red light on a city street when a car going over 60 mph hit the car behind me that was waiting for the same light, with such force it took out my drivers side rear end and was then pushed onto the medium and into oncoming traffic. The 2nd impact to my vehicle was the speeding car who then hit me and embedded itself into my rear end. At this time was the 3rd impact when I was pushed into the car in front of me waiting for the same light. The 4th impact is when I hit the car in lane to the right of me causing little damage to my car and theirs. Being hit on every corner and rear, my car was a total loss and yet none of the airbags deployed.

33 Air Bag problem of the 2017 Buick Encore

Failure Date: 10/03/2019

Consumer writes in regard to no airbag deployment after an accident.

34 Air Bag problem of the 2017 Buick Encore

Failure Date: 09/09/2019

We hit 2 deers at 70 mph it damaged the whole front part of our car . None of the air bags deployed. The 4 way flashers came on the seatbelts locked up yet no airbags. Also this is the first and only time the 4 way flashers worked. The car has been fixed and no 4 way flashers again.

35 Air Bag problem of the 2015 Buick Encore

Failure Date: 04/01/2019

Passenger airbag does not always activate. The light indicating that the passenger airbag has been activated does not always turn on when the seat is in use. It doesn't matter if the car is moving or stationary. It also doesn't matter who is sitting in the seat, meaning it could work for the person one day and not the next. .


Other Common Air Bag related problems of Buick Encore


Encore Service Bulletins
Encore Defect Investigations