Equipment Problems of Buick Encore - part 1

Car purchased new in Nov 2018. Within 3 years needed a turbocharger replacement. At this time this was covered under warranty. Recently had to undergo replacement for the turbocharger again. This time it was not covered under the warranty. In researching this problem I saw that in Feb of 2024, Buick extended the warranty on the Buick 2017-2018 Encores, due to a manufacturer defect in the turbocharger. This add'lwarranty covered the cost of the repair & was good for up to 120,000 miles. Since we purchased the car in 2018, the parts used to build it had to be the same as those used on 2018 Encores. Asking to see what we can do to see if this car, under these circumstances qualifies for the recall.

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Formal consumer complaint statement — gm / crivelli Buick I am filing a formal consumer complaint against crivelli Chevrolet Buick GMC and general motors/Buick regarding what I believe was discriminatory and unfair treatment in connection with a warranty-covered vehicle repair. The customer is [xxx] , owner of a 2017 Buick Encore. The vehicle was serviced by crivelli Chevrolet Buick GMC in mt. Pleasant, pennsylvania, on or about may 20, 2026, for a turbocharger failure covered under gm special coverage bulletin n232395330. The vehicle had recently passed pennsylvania safety and emissions inspection on April 30, 2026. The turbo-related diagnostic code appeared on or about [xxx]. Crivelli completed the minimum turbocharger warranty repair but then informed the customer that additional intake/manifold-related repairs were needed and would not be covered. The customer disputed this because the additional failure appeared during the same repair sequence and appears directly related to the covered turbocharger failure. A written request was faxed asking crivelli to review the invoice, compare the repair to gm’s covered parts list, and submit the related intake/manifold issue to gm for collateral coverage, goodwill review, or warranty consideration. Crivelli did not respond to the fax notice and did not return the customer’s calls. When the customer attempted to follow up with the service department, scott from the service department refused to review the concern, refused to provide further service, and refused to contact gm regarding the related warranty issue. Based on the conduct, tone, refusal to review the documentation, refusal to escalate to gm, and refusal to provide equal service, I believe the customer was denied fair consumer service because of race. The customer is not asking for special treatment. The customer is asking for equal treatment, proper review of gm’s own warranty/special coverage bulletin, and fair handling of a related mechanical information redacted pursuant to the freedom of information a.

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Unknown. My 2017 Buick Encore while parked in front of my home just blew up at 1 am. I have a video of this occuring. It was on the passengers side. My neighbor stated that he heard a loud bang and went outside. He said parts were flying off my car. I don't know how to send the video but I do have one when this occured. I have contacted Buick corporate and now they are saying that they are sending my matter to the legal department. Buick corporate told me to have my vehicle towed to the Buick dealer which I did because I wanted to know why that happened. I paid to have it towed and tomorrow I have to pay to have it towed back home until legal gets back in touch with me. The way that the vehicle exploded I am scared to even get back into the vehicle. I am so thankful that this occured at 1 am and my grandson was in bed this could have really hurt or killed someone. I thank god that I wasn't driving it. When the tow truck driver arrived he said OH your air bag exploded . I told him that I didn't know what caused it. The Buick dealer never inspected the vehicle. The Buick dealer stated that it was the tire that blew from his visual inspection.

I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted gm multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to stop. When I took it to the independent auto repair shop for the brake inspection they informed me of a po161 code recall so I contacted my local recall service center, only to get a phone call from one of their salesman to come in and see about getting a new car. I've had other issues with this car since buying it in September of 2022 but now it's a serious safety situation and all they can either say is it doesn't match my VIN so I'll have to pay out of pocket or go in debt for a new one. I don't know what to do at this point I feel at a loss.

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After filling up fuel vehicle starts and stalls out. This occurs while driving at stop signs. And also while driving loss of power. There is something wrong in the engine, timing belt, fuel, etc.

See all problems of the 2018 Buick Encore 🔎.

On my way home in December 2025, my car started to sputter and make noises. All of a sudden the car started going about 10-15 miles. I almost go hit by several vehicles, because they had to put on brakes, I was trying to go up then down a hilly road. I finally was able to get to an auto advance shop, I had to tow the car to Honda then to Buick for a diagnostic test. It had been over a month and I can’t get information in writing what the diagnostic test results are. I’ve had to rent a vehicle for over a month, even though I have a lifetime warranty on my power train and motor. I have submitted all my service and repair paperwork to john miles Buick conyers georgia, the gm and service department, also I contacted GMC corporate office. I have been in a rental car for over a month that I can no longer afford. I don’t know where else to get results for my issue. Thank you, xxx. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2016 Buick Encore 🔎.

SUV has ran hot and had it towed on 3 separate occasions when this happened. Had thermostat and water pump replaced. Not fixed. Coolant keeps running out if bottom of SUV. It is at dealership and blown head gasket and probably much worse. Apparently these models have something wrong with cooling system. The engine cost will be about what I owe on it. Buick needs to pay for another engine for my SUV. I have a warranty but they won’t honor the engine replacement and I’m out of a vehicle.

The emc on the vehicle appears to be faulty. The vehicle is burning more than double the fuel than it should, and I’m able to smell a strong oil burning odor while driving it. The SUV lunges you forward violently when this defect begins to act up, which can be at any point in a short or longer trip. The vehicle has little to no power once this is triggered and seems to go into limping mode. I’ve had this to a dealer three times, and they have failed to repair the issue. The first time I left it there for almost a month and within three miles of the dealership, the same problem happened. The dealer denies that the repair should be covered under the emissions regulation, which makes gm-Buick responsible for repairs of this equipment until 8 years or 80,000 miles.

See all problems of the 2022 Buick Encore 🔎.

My Encore is full of mice and mice droppings. The man at the dealership said gm should have screens or other safety measures done at the factory. This car has just 10,000 mils and I keep it in pristine condition. People can't believe how clean I keep it and this happens??? the tech told me there are at least 8-10 spots were mice come in. It is too easy for them. My brand new car is going to be totaled or close to it. I have aaa, but am already with all the added fee's at enterprise car rental and my $500 deductible $700 out of pocket! I'm [xxx] and on a very fixed income. I'm still making car payments for the next 4 or 5 years. It's like never smoking and getting lung cancer. I didn't do anything wrong. Gm is responsible. The are very irresponsibly in their manufacturing. Should I get a lawyer? the man who's meeting with the adjuster from my insurance told me how dangerous it was for driving this car. He said the smell (which I was unfortunately used to it, it's called olfactory fatigue, also known as odor fatigue, olfactory adaptation,) was very toxic. Yes, gene hackman's wife died from the inhaling rodent waste. I'm a respiratory therapist and know about the toxic particular you don't see and how it can and will kill you. Something has to be done. There are millions of innocent people that are dying because gm is too cheap to have this done in the factory! please help ASAP. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have had my vehicle to a gm dealer on a few occasions with the emc code stored in the vehicle and an active check engine light on. While I’m driving - now during 70 percent or more of my trips - my vehicle loses power very suddenly and lunges me forward. I’m unable to stop and go on hills of any noticeable grade and have narrowly missed being in an accident many times. The dealer’s service manager has told me I should just bf glad the car is drivable when I have expressed ongoing safety concerns. I cannot get assistance from gm nor from the dealer in having this warranty connected part replaced. I do not have any other vehicle to drive, and I know I’m unsafe. I teach school and must get back and forth to work.

On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there may be a problem and or leak with the catalytic converter. The emissions are making me and my kids feel sick, nauseous, headache, irritated eyes, etc.

Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration.

While driving on interstate highway, cel illuminated. When able to stop and check, dtc codes p1467 & p146b where detected. These codes deal with the evap purge system. The pump was recalled in model year 2021 for the make, model and engine in this vehicle. Failure to fix this issue results in increased fuel vapor escaping to the atmosphere as well as potential system damage. Since the same part was faulty in the previous model year, it seems gm did not correct the issue. A recall should be issued or an extended warranty with reimbursement in the 2022 model year also. Thank you.

All wheel drive system & all wheel drive off warnings 4 different times one time lost the ability to steer once to dealership can not duplicate & the lights are off so can't get codes they said. There is a recall for same issue on same vehicle for same year but says my VIN isn't included. Jan. 16 may 3 may 6 may 21 all of this year. Had warranty on car when started said only bumper to bumper would cover it. Car only had 48,839 miles when first happened. Still only has 51,852 miles.

My all 4 tires blew in the past years. It was due to defective tires that I was not aware of. It could have meant death or injury consequences for me and the passengers of the vehicle.

Stop at inclined, stopping at stop sign, releasing foot off brake pedal, car rolls to the rear,.

I have an automatic transmission. When I am stopped at a traffic light on an incline, the car will sometimes roll backwards with my foot on the brake or when changing my foot to the gas pedal to move forward once the light changes. The more the incline; the worse the problem. This happens at a bus stop in a community with an incline and kids at a bus stop. This feeling is as I am driving a manual vehicle. It's not a good feeling knowing that there's children around and knowing that we want our children around for the future and something like this happens with a vehicle, the service department in the dealership cannot find what the problem is. This has happened to my car more than once. I have complained about it once and I am complaining about it again. I have low mi on my car and now, this has happened between the low miles of my car after purchasing up to miles. I have on it now . I've got 110,000 mi on my car and it still is not being repaired and is still happening. And it's bad. Once the car is paid off it turns into multiple problems with my car. Up.

The 2021 Buick Encore was listed by the NHTSA as having a parts recall with the evaporative emission purge pump, yet when I look up my VIN and talk to the dealer, I’m told the vehicle is not recalled, even though I’m having the exact same issue that was described in the recall. I’ve been delaying servicing because I was told the part was on back order but now they have it in stock and I’m hoping I don’t have to pay for it since my issue is the same one that was listed in the recall.

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When I apply brakes the car accelerates instead of stopping. This occurs randomly and not all the time. It has occurred at traffic lights or when I am at a location to park the SUV. I was in a accident in may which caused damages to another car. I reported this to gm back in may of this year and they stated that they sent a engineer to inspect the car and could not find anything wrong. At that time the car had been towed to the dealership. I went and picked the car up it drove fine for a while and now its back doing the same thing again. It will run thru red lights, stop signs and doesn't stop when I pull into parking spaces, this is very dangerous, I am getting the run around with general motors. I need some one's help before someone gets injured or killed with this vehicle. I hope its not me.

Engine, vehicle purchased end 2019. Several repairs, new battery, some warranty repairs. March of 2022 po131 - ho2s po171 fuel trim lean po300 engine misfire evap system flow po496 p1101 intake airflow uo401, 71 invalid data from the motor. Jun 2023 need a new engine 10k (dealership) sought out 2nd opinion 8k for new engine vehicle has been dead ever since. Repairs surpass what’s owed.

The cooling system malfunctions. Repaired six times in a year. Overheats. Coolant issues.

See all problems of the 2015 Buick Encore 🔎.

During lane departure the size of the rear view mirrors do not display a vehicle in an adjacent lane until it’s too late. However, although the lane departure does notify the driver with a flashing light in the mirror the flashing light is easily missed. An audible warning would be more effective when the turn signal is activated. I departed my lane nearly colliding with an unseen vehicle.

See all problems of the 2014 Buick Encore 🔎.

At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.

This car has front and back wheels differential issues. I bought this car last month and was on the highway when I heard loud clicking noises and tried to reverse and almost hit another driver. I took the car to 4 repair shops and was told to send it back to carvana or Buick because of mechanical issues where pep boys decline to repair for they didn’t have the heavy equipment so I finally got the car towed for the fifth time to faulkner Buick in trevor’s PA where it’s currently at! also I found out from Buick that they car had a major brakes and rotors problem that I didn’t did for as I stated I just bought this car last month and was not put 100 miles on it and I can’t afford to get it repaired! carvana isn’t supportive of the above issues and I want my money back ASAP!.

When I pulled into a parking space at docs office, my car suddenly lurched forward very fast, over the curb and into rocks. I had foot on brake and put in reverse, only to have it reverse very fast and hit a parked car! I was shocked! it had a mind of its own! this has never happened before. I do recall that sometimes when I back out of garage at home, I keep foot on brake and it seems like it wants to “go”. I read on a website that another Encore had very similar incident as mine. My son found online “transmission slipping” problems with Buicks. I am so thankful no one was walking in the parking lot at the time it happened. Problem has not been reproduced. . Police officer didn’t know if there was any recalls for this either. I put a claim in with state farm and they recommended an auto shop to go to, a few blocks from my condo. I went today (carstar auto) and they looked at damage. They are trying to order parts for it. He said I can drive it, but honestly, I am afraid this will happen again. I have to go to work, so I’m hoping this doesn’t happen again. I don’t know what to do. The only warning I had on dashboard was to replace the battery in my key fob. I went to o’reilly’s auto store and bought battery and my friends adult son replaced it for me. Most damage is to rear. Some in front underneath I can’t see. Man at carstar auto saw it.

Turbo charger malfunction. Confirmed by dealership and had to be replaced. Stabilitrak malfunction. Car is stalling out at a red light or stop sign, and/or jerking hard. Stalled out in middle of an intersection with my children in the car. Ongoing problem.

Stabilitrak warning comes on and car stalls out. Passenger seat belt doesn't clip person in correctly.

Unable to use radio/rearview camera putting at higher risk of crashing when backing out.

I pulled out of a gas station and about 1 mile down the road my car all of a sudden would not accelerate; it was stuck at a maximum of 35mph. The transmission/check engine light did not go on for at least another mile until I was able to pull off the side of the road. Car was towed to a local aamco where it was determined that entire transmission failed with no warning whatsoever.

I recently put the back seats down to put some boxes back there. It is stuck down. I don't know if the seat itself is stuck or if the seatbelt is messed up in there. Either way. I need my seat back up.

The stablitrak light came on and vehicle has a throbbing coming from rear of vehicle, taking vehicle into have checked as when you apply brakes it is felt. The throbbing also happens when vehicle is stationary and dealer advised not to drive.

Hacker its being able to change stereo and penetrate into the unit and manipulate car settings as he's please. Dangerous while I am driving.

Purchased new Buick Encore 2020 on 05/22/2000. Previous vehicle was Honda civic. Encore never seemed to have enough power & would downshift. On 10/19/20 there was an issue action requested) detected by Buick but I was not notified. Then on 10/28/2020, we were diving the vehicle when it seemed to loose power & an 18 wheeler almost hit us. Encore has 5,302 miles on it. 10/28/20 3:41 p. M. Message from Buick dx. The engine and transmission system is not performing as expected. An issue has been detected in the air induction system which monitors and controls air intake to the engine. We were traveling from medical appointments & almost did not make it home. The vehicle is very dangerous & is at the dealer now. I am severely disabled & ill and bought this vehicle for medical appointments out of town. It has clearly had a problem since it was purchased. I will not pick up the vehicle from the dealership no matter how they try to fix it at is extremely dangerous when loosing power. We were on an interstate when this started happening. Thank you.

Oct 9th - I was coming home from work on October 9th after working a 12-hour shift. It was dark. I was going south on happy valley. I pulled up to a four-way stop on happy valley and victory road. I started to pull into the intersection. A girl traveling east to west didn't stop at her stop sign. When I got in the middle of the intersection, she hit me. The speed limit was 45 mph coming from her direction, but I do not know how fast she was traveling. She hit my car and it spun my car. I remember hitting my head 2 times on the side window and my body twice against the door. My airbags didn't deploy. My car faced the airport when it came to a stop and was facing west.

The airbags is displaying off despite who is sitting on it. It's been going on for about a year since start of covid and it isn't turning on. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.