Steering Rack And Pinion problems of the 2005 Buick Lacrosse

This is the fifth (5th) time the rack and pinion has gone out on this vehicle in the past three months - may 2013 through July 2013. This does not make any sense - the vehicle was repaired with "genuine gm parts" and still continues to go out in about a week after install. When is someone going to address this issue? I send complaint after complaint to you and to the Buick people and nothing is being done. What good does it do to keep sending complaints to your agency? what good does it do to send complaints to Buick and general motors - nothing is going to happen, nothing is going to be fixed. Bah!!!!!!! I will definitely never purchase another american vehicle again! nothing but the runaround. If my name was shaquille o'neal they would be sending me a brand new vehicle to shut me up.

Car was repaired Thursday, June 27, 2013, picked up on Thursday, June 27, 2013, rack and pinion went out Friday night, June 28, 2013 for the fourth (4th) time in less than two months. Something needs to be done about this defect. There was no warning, steering got tight, pulled over and checked the fluid, was empty, put some more in and it poured out the bottom on the driver's side. Just like the other three times.

My son was driving and the rack and pinion went out again. This is the third time in two months. Something needs to be done about this vehicle before something serious happens like lost of life.

Son was driving to pick up his mother from work. Steering became hard to turn (2nd time in one month). Vehicle was repaired for rack and pinion problems not one month ago. Problem has recurred. Gm is aware that there is a problem with this platform (shared with Buick lucerne) and chooses not to fix or address the problem until there is loss of life. The NHTSA is aware that there is a problem also.

My wife and son have complained for last couple of months that the power steering is becoming more and more difficult to turn, makes funny noises, bumping/thumping sound, when turning, a low sounding screeching no power steering fluid. My son was driving to football practice the power steering went out on while turning a corner, impossible to turn. A classmate with him, and together they had to turn the car (almost wrecking the vehicle). I went to get the car and checked the fluid level, there was none in the pump. I put some in and checked under the car. Power steering fluid was pouring out under the driver's side. After filling it again, they power steering worked for only a moment or so, screeching at the same time and shortly thereafter, it no longer worked. I thought it was a busted power steering hose. My wife took it to the shop, they put it upon the rack and we were told it was the rack and pinion that went out. That it would cost around $700 to repair it. The car is in the shop for repairs as I am typing this - mileage is around 67,500 - problem initially began (per my wife and son) a couple of months or so ago. I do not drive that vehicle, otherwise I probably would have noticed the problem much sooner. There are several Buick vehicles built on the same type of platform as our 2005 Buick Lacrosse that have recalls. Why is there not a recall on this vehicle since the problems appears to be across the board? almost all the complaints I researched about this problem with Buick Lacrosse is a repeat of what others have complained about. Buick (general motors) should assume all responsibility for this defect - yes I said defect. " it is more cost effective to ignore the problem and wait until they are forced to address it. My boy almost had wreck behind it and general motors/Buick won't fix it until someone gets serously injured or killed. Enough said.

The contact owns a 2005 Buick Lacrosse. Upon starting the vehicle, he could hear a humming sound coming from the vehicle but could not determine the exact location. The steering wheel would not engage and after the engine began to idle for a few moments, the humming sound disappeared and the steering returned to its original state. The contact believed that the defect existed in the power steering module and the rack and pinion. The vehicle was not taken to the dealer for diagnostic testing. The failure mileage was 20,000 and the current mileage was 30,000.