Front Seat Heater/cooler Problems of Buick Lacrosse

Rented auto from enterprise leasing company of st. Louis, drove 412 miles with the seat heaters on. When I got out of the car I felt an intense burning sensation on my lower back. Before bed my husband looked at it and said it was very very red. I am a back sleeper so I had a very restless night. By the next morning the red spots had blistered and are painful. I called gm customer service to report the incident and they told me that I would have to talk to enterprise leasing company of st. Louis; which is just ridiculous - enterprise did not make the car! eventually I was given case number 8-1897481531. I have read other reports of gm being sued for burns from seat heaters, gm should be required to install a safety feature to protect consumers from this feature.

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Tl-the contact owns a 2009 Buick Lacrosse. The contact stated that while driving at approximately 55 mph and when turning on the seat heater, the air bag waring light illuminate. The failure recurred numerous times. The vehicle was taken to a dealer where the failure was undetermined. The manufacturer was notified of the failure. The approximate failure mileage was 47,000. Ak.

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