Car Will Not Start problems of the 2011 Buick Lucerne

Tl the contact owns a 2011 Buick Lucerne. The contact stated that the vehicle would not start and the key fob did not work. When the contact attempted to unlock the vehicle with the key fob, she became locked inside the vehicle. The contact had to manually unlock the door on the passenger side to exit the vehicle. In addition, the electrical system did not work and the contact smelled a burning odor. Also, the vehicle made grinding and clicking sounds even with it being off. The contact received a letter from the manufacturer that described the failures. The contact called coggin Buick GMC in jacksonville (7245 blanding blvd, jacksonville, FL 32244, (904) 638-1115) and was informed to have the vehicle towed. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 112,000.

The contact owns a 2011 Buick Lucerne. The contact stated that the vehicle would not start and an electrical burning odor was present inside the cabin. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump relay had overheated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 160,000.