Structure Problems of Buick Verano

The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.

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The vehicle had a free oil change and tire rotation from the dealer we purchased the vehicle from. The oil change was early but the recommended tire rotation was over due. A short time after this a noise was heard. The noise was on the driver's side of the vehicle. I describe the sound as something flapping due to the air flow over/under the vehicle. The noise was heard only at a speed of 65/70 or higher miles per hour. As soon as we could take the vehicle to our local deal we did. The service manager drove the vehicle with my wife and he also heard the noise. They found the windshield trim on the driver's side loose and fixed it. My wife drove the vehicle home and the sound returned. We returned the vehicle the next day for the same problem. I believe this has the service dept. Stumped. No word on the outcome yet. This is not a complaint as it is a statement of a problem we are having.

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