Four problems related to carrier/rack have been reported for the 2013 Cadillac ATS. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Cadillac ATS based on all problems reported for the 2013 ATS.
I currently have the cue screen has spider webs inside and crack. It is out of warranty. I called the dealership and it's costing me a $1,600 plus. I only have 75000 miles on this car. I drove 120 miles in since March.
The touch screen frozed up and had to be replaced thats the first issue. I replaced it. Now the second issue the touch screen starting cracking and it looks like spider webs. I have heard others has had the same problem. I shouldn't have to pay over $1300 for something that obviously has a defect in it.
This model Cadillac has been having numerous complains over the years, due to screens crack overnight, it happened to me once but the dealer replaced it, but now that I don't have warranty it happened once again and they are trying to charge 1500, this is a very well known issue among Cadillac cue owners, and is something Cadillac needs to take account for and do a recall on a screen that doesn't shatter internally on it's own, may 3rd car was normal, may 4th the screen was shattered from the corner, like a webbing. It wasnt impacted by anything just due to whatever materials they use to make them they randomly shatter over night, Cadillac needs to fix this solution, we can't be replacing stereos ever 3rd year due to a manufacturer mistake.
The cue infotainment system is starting to fail. Several selections I. E. "media" and "scan" are not working. The clear screen cover has started to crack. It has come to my attention that this is a widespread problem to the degree that the system fails totally shutting down all the music capabilities, rear camera, and use of the on star navigation system as well.