Carrier/rack problems of the 2014 Cadillac ATS

The Cadillac cue glass is spider cracking. This unit has been replaced one already. It seems to occur when stationary or over night.

The cue system became unresponsive about 5 months ago and will randomly change my radio stations. Today the film under the touchscreen looks cracked like it is spider webbing. This is the second cue system in my car since I bought it brand new. The first one failed after 2 years and was covered under my warranty. This second one stopped working after two years as well. It is sad that they put a product in a $56,000 car that cannot last longer than 2 years.

My Cadillac Ats cue screen or touch screen has cracked for the second time. Gm needs to fix this poor quality glass/adhesive. If the car gets hot or cold the screen can not handle the temp changes. My car was stationary and overnight the cue screen cracked. It is a garbage product.

Transmission shift cable - transmission gear selection does not match the indicated gear causing the vehicle to move in an unintended or unexpected direction. I was backing up and went to put the gear in drive and I pressed the gas but the car went backwards. I hit the brake and attempted to move the gear handle and it shifted forward very loosely. Although it displayed drive on the gearbox, when I pressed the gas the car would still go in reverse. Capital Cadillac in smyrna, GA later confirmed that the shift cable needed to be replaced but never mentioned this recall "general motors (gm) is recalling approximately 90,750 model year 2013-2014 Cadillac Ats, and 2014 Cadillac cts vehicles. The transmission shift cable on the affected Ats and cts vehicles may detach from either the bracket on the transmission shifter or the bracket on the transmission. In fact, I was told by the service advisor at capital Cadillac that the part is on back order and that he didn't know when it would come in.

I was involved in a car crash on 8-11-14. My husband brought my a 2014 Cadillac Ats for my birthday. A few months after ownership I noticed that when it rained the car would hydroplane but the stablitrack would make the vehicle jump back into it's lane I took my car in for the lease maintenance package the dealership did tire rotation and at time there was no mentation of my tire thread wearing down. When I mentioned to service dept about the problems with the tires the explanation I was given is that the run flat tires are like the big wheel (child plastic tricycle from the 80's) tires when it rains that's why plus tire are low profile I have family member that work in the pac dept at gm and have knowledge that gm knows and have received complaints about the 14 Ats hydroplaning. I have researched and found other owner that have experienced the same exact problems,but I am the only person that almost died. Gm is giant company and I have no voice for the companies/organizations that are supposed to assist me. Gm they claimed that my tires were worn when I purchased my car it had only 2886 miles and when I crashed I had a little over 7,000 miles, that is impossible for my tires to have been worn! gm is obliviously trying to cover the issue.

I was involved in a car crash on 8-11-14. My husband brought my a 2014 Cadillac Ats for my birthday. A few months after ownership I noticed that when it rained the car would hydroplane but the stablitrack would make the vehicle jump back into it's lane. My husband thought I was being a brat, so I told him to drive the car. He took the car for a test drive and less than minutes into his test drive he said, “call the dealership and get these damn tires off this car now” ! I called the dealership (lafontaine) and left a message with xxxx xxxx and explained the problems with the tires and to switch to regular tires not the runflat tires. She never called me back. A few days later, my daughter and I crashed. The car hydroplaned and lost control we hit two tress and took down a one way sign. My daughter and I suffered horrible injuries. I made a claim with gm esis dept. , they denied my claim stating that the tires were worn and speed. I had no more 5000 miles at the time of the crash. There is no way the tires were worn nor speed. I took my car in for the lease maintenance package the dealership (suburban Cadillac) did tire rotation and at time there was no mentation of my tire thread wearing down. When I mentioned to service dept about the problems with the tires the explanation I was given is that the run flat tires are like the big wheel (child plastic tricycle from the 80's) tires when it rains that's why plus tire are low profile. I contacted my state attorney general (no help), bbb (going through procedures currently), ftc (made a complaint), and contacted nthsa(no help at all) to get help for an investigation and for gm. As a citizen of the united states I am so disappointed with the lack of support for the people that are supposed to assist citizens like me.