Other Fuel System Pump problems of the 2006 Cadillac CTS

Received notice of recall # 14405 in sept 2014. Gm says this is not a recall, per Cadillac cust center (800 458 8006). As such they have no information on said recall, nor a timeframe of when or if said recall will be performed. They have said parts are not currently available for repair of this supposed recall. There have been no reports of injuries or fatalities from this supposed problem, therefore it is not a priority to gm. The only remedy suggested by cust. Assistance is to pay dealer out of pocket to replace defective fuel pump with an identical part. There would be no recovery of cost due to same failure part being installed. Vehicle owner concludes gm will not comply with recall 14405, a known fire hazard to the vehicle and occupants. 10,005 vehicles are included in this recall.

Car hesistated to start . . Dragged along the road. . . Sputtered and shut off. . No fuel making it to the fuel pump but there is gas in the tank.