Engine Cooling System problems of the 1997 Cadillac Deville

1997 Cadillac Deville engine head gasket and cooling system malfunction dealer refused to fix overheating may cause explosion or fire defective pohanka Cadillac fredericksburg,va 22408 sd replace entire engine, refused to provide 12 month warranty unacceptable response from gm Cadillac dealer.

On November 21, 2005, I payed working man's auto in austin, TX two thousand dollars as down payment for an "as is" 1997 Cadillac Deville. Upon getting the car I informed the salesman of a "service engine soon" light that was on the dashboard. He informed me that it "just needed to be reset". Due to my lack of knowledge regarding vehicles I took him at his word. When the took the vehicle to get inspected, it wouldnt pass inspection due to this "service engine soon" light. The manager and salesman asked if I would be willing to go there other site in north austin to get the cars computer reset. I agreed, and on my way the car overheated and broke down. The owner came and replaced the coolant in the car and asked "what would you like us to do?" I asked for a loaner vehicle until the car was repaired. He informed me that he couldnt do that due to "insurance reasons. " he told me to go by there location Friday and I did. The mechanic claimed to had fixed the problem even though I asked him if with the light being on still, was it okay, and he said yes. He asked if I could come back the following Monday to have the computer reset. Again I agreed and again on the way home the car overheated and broke down again. They came to get the car to be repaired on November 28 of 2005. With constant phone calls, requests, missed hours of work, stress, not being able to register for school, I hadnt recieved any information from them as to when my car would be repaired. The owner refuses to give me my down payment back, he refuses to place me in another vehicle, and refuses to discuss the matter with me.

I January 2004 I took my 97 Cadillac Deville to be serviced due to an indicator light on to check the coolant system. I was told that I would need a new engine due to the engineering design of the Cadillacs since 1992 of mounting steel bolts in alluminum motor mount which was designed to last only up to 100,000 miles. The options I was giver were to replace the engine or have the mounts rebuilt but the later no longer came with a warranty option since a family opted for that at which time their engine fell out in the middle of the road on their way to California. Gm informed me that they would give no assistance for any source of repair with openly admitting they were aware of the defect but were not planning to make any changes to the engine design much less recall the vehicles. After spending many hours communicating with them and an attorney writing a courtesy letter on my behalf, their resolve was to give me a certificate towards the purchase of a new vehicle. They have eno concern that this problem is a safety issue, as well as a deliberate engineering design flaw to cause the consumer to continue to spend money. Gm indicated that they were perfectly happy with false advertisement stating they backed their product with integrity and quality all well knowing this is a lie to the public. Telling lies and stealing from the american consumer has to stop! unfortunately the courts will not go against gm but hopefully the news media will take a stand for the american consumer.