general problems of the 2003 Cadillac Deville

The contact owns a 2003 Cadillac Deville. While driving 35 mph, the vehicle shook violently and the brake pedal stiffened. In addition, the steering wheel seized and the vehicle crashed into a steel dumpster. The air bags failed to deploy. A police report was not filed. The driver was injured and required medical attention. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 14v355000 (electrical system), but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

I was driving at approximately 60 mhp on i77 north - without notice of any kind it became very difficult to steer my vehicle and I lost control as well as all power & acceleration. All of this happened so fast but I looked down and noticed several dash board/warning lights on. These lights normally only go on for a second or so when starting the car. Having no power or acceleration I was able to navigate my car to the side of the road with out an accident but immediately noticed that my ignition was already turned off. The ignition key was not all the off - just in the position as if I was parked and wanted to listen to the radio. Once pulled over I placed the car in "park" turned the key all the way off and restarted the car. It started right up. However, now both my "service engine soon light" and "air bag" light stays illuminated at all times. They do not go out once the car is started. I am not able to notice any difference in the performance or handling at this time but am concerned with the lights remaining on at all times when driving as well as the safety of the air bags.

I have a recall on my car & had it repaired but gm will not reimburse me. . .

The key locked up all at once and would not allow the vehicle to turn on or off. We had the Chevrolet dealer in coolidge, az, (garrett motors) replace the key cylinder. Now general motors has sent us a recall request for this part which we took to our local Chevrolet dealer in faribault, mn. There we were told to contact Cadillac and were given a form to fill out to request reimbursement for this part which we had paid $212. 39 for. Cadillac is now denying our request saying that the key lock cylinder is not what the problem was since they say it was only the key. At the time, the newly made key was not available to the dealers as it had not even been considered a recall part at that time. This problem happened on 3/22/14 and shortly after in April the media broadcast that the recall process had began on this part . We feel we are entitled to a refund and would appreciate your looking into this on our behalf.

Tl-the contact owns a 2003 Cadillac Deville. The contact stated that while driving at 40 mph, the steering seized and lost control of the vehicle. As a result, the vehicle crashed into a tree. A police report was filed and no injuries were reported. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown. Djr.

Notified last summer (2014) about recall. . . In September (2014) notified to schedule an appointment for the repair. . . Have called the local dealer several times. . . . Dealer does not have the necessary materials to correct the problem. Have experienced several times the ignition turning off. . . . (the reason for the recall). . . Fortunately have not had an accident. What is holding up the repairs? why send a letter instructing us to now get it repaired when the local dealer does not have the materials needed? very frustrating!!!!.

A recall letter was sent to me, I contacted to gm to let them know their recall was a little too late and luckily I was not on the road when this happened I was in a store parking lot when this occurred. I experienced complete loss of brakes,steering and electrical. I thought it was a battery issue. I purchased a new battery. I had to carry the battery 3 miles each way, it was not the battery . Car was towed, repairs were found to be ignition problem and a module needed to be replaced, costing over $800, how do I get reimbursed for this? gm said they would get back to me and its been 3 weeks,I have heard nothing. I would appreciate your help. I have all the receipts and had we been told of the recall a big exspense might of been saved,how do I get some sort of claim form to get reimbursed?.