general problems of the 2024 Cadillac Escalade - part 1

On Sunday April 19th at approximately 12:00pm. I was driving on NJ’s garden state parkway when the car had catastrophic engine failure at highway speeds. I lost full power, including power steering, and brakes. This SUV could have killed my family and I if I was unable to use brute force to control it into the right lane. While I understand that any vehicle can experience warranty-related issues, a catastrophic engine failure at highway speeds is not a typical or acceptable occurrence. The severity of this incident has significantly impacted my confidence in both the vehicle and the brand. I am particularly concerned about the safety implications associated with the l87 6. 2l v8 engine, which has been widely reported as affecting a substantial number of vehicles. Given what occurred, I no longer feel safe operating this Escalade. My wife is unwilling to drive it, and I am not comfortable having my child in the vehicle under any circumstances.

I’m using this car in poland (europe) my engine starts to make knocking noise due to bearings rods and lifters failure . N252494001 l87 engine loss of propulsion I called to european Cadillac authorized service and they refused to replace the engine because USA based manufacturer don’t wan’t to repair a car even is still on warranty.

After having the initial engine failure recall completed by the dealership by switching to a different viscosity oil… while traveling at 45 mph the motor made a knocking or ticking sound with a squeal and then “hiccuped “ and immediately lost all power. I was only able to steer the vehicle onto a busy sidestreet. The vehicle had recently been serviced by Cadillac. Once stopped, the vehicle cannot be shifted from park due to “shifting conditions not met” so I was blocking the entire intersection. Police had to respond for traffic control. Due to the electronic shifter the only way to shift the vehicle into neutral is with tools and getting underneath the vehicle to remove a bolt. There is no reasonable or prudent way to do this in the middle of an intersection.

I had the recall performed on my esv in December, but driving home from [xxx] my dash indicated that I needed to push start. I did and it slowly died. I had it towed to andrews Cadillac where it was purchased and I learned that my engine locked up. It is being completely replaced with 41,000 miles. Thankfully it was under warranty but apparently this is an ongoing issue with gm and the 6. 2 liter engines. I won’t have my car for weeks while I await a new engine. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2024 Cadillac Escalade esv. The contact stated that while driving approximately 60 mph, the vehicle stalled. There was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had failed and needed to be replaced. The contact was informed that the 6. 2-liter gasoline engine was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.

Traveling on interstate preparing to exit on ramp. Press start button displayed, car immediately sounded like it geared down hard and then lost power, unable to control well, all I could do to come to a safe stop, while praying that the car behind me didn’t hit me. The car basically locked up while preparing to exit the interstate. So scary, terrifying and dangerous.

Vehicle experienced catastrophic failure while going approximately 45 miles per hour in the middle lane of one of the busiest streets in the city…my [xxx] son was in the vehicle when this occurred…. I am a disabled veteran who purchased this vehicle for transportation for son and his team mates to sporting events and tournaments…the vehicle has been at the dealership for 60 days…there was one attempt around the 30th day to replace the engine…that engine was found to be faulty as well…another 30 days have passed and the vehicle has not been fixed…the dealership does not have a loaner vehicle for me…I am concerned about the safety of this vehicle and honestly am not comfortable with my wife and son experiencing additional traumatic incidents information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Component/system involved: engine / powertrain and vehicle electronic control systems, including serial data gateway module description of failure: while driving at highway speed (approximately 60 mph), the vehicle experienced a sudden and complete loss of propulsion without warning. Engine power was lost while traveling on an interstate, forcing me to pull onto the shoulder without propulsion. The loss-of-power event occurred more than once during the same trip. The vehicle was towed to an authorized Cadillac dealership for inspection. Dealer diagnosis confirmed internal mechanical engine failure, including metal debris present in the engine oil, requiring full engine replacement. During diagnostic procedures, the dealership also identified electrical communication faults involving the serial data gateway module, including voltage fluctuation and wiring chafing within the vehicle harness. These faults caused loss-of-communication conditions between control modules and required repair. Safety risk: the loss of propulsion occurred at highway speed with passengers present in the vehicle, creating a serious safety hazard. Sudden power loss on an interstate increased the risk of collision due to the inability to maintain speed or maneuver safely in traffic. Confirmation / inspection: the failure was confirmed by an authorized Cadillac dealership. The engine was removed and replaced due to internal damage. Electrical communication faults related to the serial data gateway module were also confirmed and repaired. Warning indicators: no warning lamps or alerts were displayed prior to the loss of propulsion. Communication faults were identified during post-failure diagnostics. Current status: the vehicle has undergone engine replacement and electronic repairs and is currently under post-repair monitoring due to the severity and safety implications of the failure. Availability for inspection: the vehicle and repair documentation should be available through dealership.

The check engine light has been coming on intermittently and the engine has felt rough operating. On December 23, 2025, despite the absence of an illuminated "check engine light", I was driving the vehicle when it suddenly lost power/acceleration in the middle of a busy street, which caused me to nearly get into an accident. I brought the vehicle into the dealership on 12/29/25, and is still there as of 1/7/26. The dealership has hooked my car up to the scanner, which found code p0300, and they indicated that it's showing a history of misfires across all cylinders. The dealership has said that they cannot fix the car because they cannot get the engine light to illuminate and because as of 1/7/26, my VIN is not included in part of the widespread engine recall. My vehicle poses an extreme safety risk to drive, and I do not feel comfortable driving it, knowing that the engine is misfiring and could lose acceleration or power at any moment and without warning.

While driving vehicle reported multiple system failures and started shaking. Was safety parked and towed to dealership. Dealership found metal shavings in engine oil. No resolution as of yet.

Lifter failure. Camshaft damage and failure. Those were replaced. Within two weeks later: complete engine failure. Seized while driving on interstate in traffic. Was stranded on interstate near dfw airport. Required complete engine replacement. There was no warning before it seized.

I was driving on the highway with the cruise control set at 70 mph. I heard a loud knocking/grinding noise that sounded like an old 1970s car with a blown engine. Turns out it was my Cadillac Escalade. I pulled off the highway and the grinding noise was very pronounced and worsened if you pushed the gas. I was 1 mile away from a Cadillac dealer (by god's good grace!) and managed to drive there. I have been told it is a catastrophic engine failure and the car has been in the shop 40 days waiting for an engine. Gm/Cadillac cannot give me any estimate of when an engine will be available.

Engine failure. Started making a knocking noise on road with my whole family in the car, no lights or warnings on dash and had to pull over and get it towed to nearest dealer. Took a week to get a diagnostic done. Dealer found metal shavings in oil filter believe to be from a connecting rod bearing. Recall 252494000 was done 2,000 miles prior to engine failure. Now dealer must replace engine assembly, engine oil cooler and radiator all due to contamination.

See attached document for complaint. I am writing to you as a deeply concerned mother and consumer seeking urgent help with a danger ous and unresolved engine defect in my 2024 Cadillac e calade, which has been formally recalled under nht a campaign 25v-274 (gm recall 1 252494000). I purchased this vehicle in good faith, believing it would be a safe, reliable car to transport my three young children (age [xxx] , [xxx] , and [xxx] ). Lnstead, the experience ha been frightening and exhau ting. The veh icle has suffered repeated engine issues, loss of power, and extended repair attempts - and despite the recall acknowledgment, there is till no available remedy or meaningful support from general motors. For month , I ha e been unable to afely rely on the car 1 depend on every day. I have pent over a month col lectively without my vehicle and continue to live\ ith constant fear that the engine may fail while dri ing with my children in the car. Each time I tart the vehicle, 1 brace for the po sibi lity that it could suddenly lose propulsion in traffic I a terrifying thought for any parent. I have followed e ery step required under the, arranty and recall process, contacted the manufacturer, and recently issued a formal repurchase demand under California's ong-beverly con umer warranty act. Gm has admitted the defect but continues to leave families like mine waiting indefinitely for a repair that doe not yet exi t. Tam pleading for your agency' immediate intervention and over ight to en ure that gm repurcha ES my vehicle before tragedy strike . My family hould not be left driving an unsafe vehicle with known defects - especially when manufacturers had prior knowledge of these issues years before notifying the public. Plea e, I urge htsa to reviev thi case and compel general motors to take immediate, re ponsible action to resolve it. The fear and uncertainty this has caused are overwhelming. I should not have to choo e between my family' afety and my only mean of tran portation. Thank you for your time, attention, and.

Having it at four different dealers have not corrected the infotainment screen, adaptive cruise control phantom braking, electrical display issues such as ambient temperature, malfunctioning fuel gauge. Check engine notification was on, they seem to have corrected that, the next notification was service rear axle. Back up camera fails intermittently. I have had it to the dealer nine times, gm won't do a buy back I guess until they are sued. Also, dealer changed the oil to a thicker viscosity due to the engine recall. All the above ongoing for a full year.

The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling). The contact called several local dealers who confirmed that parts were not yet available. The contact stated that while stopped, the vehicle shut off while depressing the accelerator pedal. There was no warning light illuminated. The contact made multiple attempts to restart the vehicle; however, the vehicle failed to start. Due to the failure, the contact was forced to have the vehicle towed. The contact attempted to have the vehicle towed to a local dealer; however, the dealer refused to take the vehicle due to a staffing shortage. The vehicle was eventually dropped off at another dealer, who stated that the vehicle could not be serviced for two weeks. The manufacturer was notified of the failure and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 15,000.

On August 5, while driving on I-79 at 78 mph, our Escalade suddenly and completely shut off. The entire system failed — no power, no control — while our three children were in the car. This is the second gm vehicle we’ve owned to do this. Our previous yukon denali also shut off twice at highway speeds before we got rid of it out of fear for our safety. We reached out about the Escalade recall and were assured two months ago that our vehicle was not affected. Clearly, that assurance was wrong — and we’re now reliving the exact same terrifying situation with yet another gm vehicle. My kids are traumatized and refuse to get back in the car. Frankly, I don’t blame them.

The vehicle died while driving with no warning and had 6,800 miles on it at the time. I received a message to "push ignition to start" but it did nothing. Had it towed to Cadillac dealership. The engine was replaced. The paperwork that I received says "large amounts of metal debris in oil. Drained engine oil and found oil to appear silver not brown/black. Suspect major internal failure not allowing engine rotation. Engine requires replacement due to extent of oil contamination with metal debris. I now need to use 0w20 oil. I feel like this isn't solving the problem and I don't feel safe driving this vehicle.

Dear NHTSA, my name is fadi azar, and I am the owner of a 2024 Cadillac Escalade esv, VIN 1gys4pkl6rr249466. I am submitting this complaint because Cadillac and their dealership have failed to address serious safety recalls on my vehicle, despite repeated attempts on my part to get them resolved. ? ?? recalls involved: 1. Nhtsa recall 25v274000 / gm n252494000 – engine defect that may cause engine failure or power loss, leading to potential crashes. 2. Nhtsa recall 24v674000 / gm n242447990 – brake fluid warning light software may fail, increasing the risk of brake issues. ? ? why this is critical: I operate a professional black car service, transporting vip clients and executives. These unresolved safety recalls put my customers, myself, and others at risk. Despite contacting the Cadillac dealership multiple times, they have refused to take action or provide a timeline for the necessary repairs. I believe this is a serious failure in protecting driver and passenger safety. ? ?? vehicle & contact information: •year/model: 2024 Cadillac Escalade esv •VIN: 1gys4pkl6rr249466 •mileage: [insert current mileage here] •name: fadi azar •location: [city, state] •email: fadiazar198502@gmail. Com •phone: [insert phone number] •profession: vip driver – black car service ? ?? requested action: I respectfully request that NHTSA take steps to ensure gm and their dealership fulfill their recall obligations for my vehicle in a timely and safe manner. Thank you for your time and help with this urgent matter. Sincerely, fadi azar fadiazar198502@gmail. Com.

I was driving on the expressway going 75mph in the middle lane when the vehicle said “press start button” and lost all propulsion. I started slowing down rapidly and was unable to get to the right lane as there were vehicles so I merged to the left lane and came to a stop narrowly missed by a speeding driver. The vehicle would not turn back on. I was in the left lane around 2:30pm with rush hour beginning. I did not feel safe waiting for a tow truck so was picked up by a coworker.

While traveling 65 mph on a highway the car turned itself off and shifted into neutral. I was able to make it to the side of the road nearly avoiding a high speed accident. The car was placed in park and restarted. Less than five minutes later it did the exact same thing again. This time forcing me to come to a complete stop on a highway in a construction zone. The vehicle is only a few months old with 9k miles on it.

The contact owns a 2024 Cadillac Escalade esv. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2024 Cadillac Escalade. The contact received notification of NHTSA campaign number: 25v274000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving on a major highway and traveling at 80 mph or so, the vehicle flashed a warning light saying “press start again. ” I noticed the gas pedal was no longer responding and the rpm gauge dropped to zero. The vehicle shifted itself into neutral and I was forced to steer the truck to a shoulder and scraped the underside of the front ground effect trim. The vehicle then shifted into park and would not start. When a tow operator arrived, the vehicle could not be shifted into neutral to be towed and the electric parking brake kept activating by itself while trying to load and unload the vehicle from the flatbed. The vehicle is now completely immobile and I’m waiting for information from the dealership.

I was driving 65 miles per hour on the high way suddenly engine shutdown leaving me without power I managed to get to the shoulder but I was parked on at very and area I almost was rear ending for the incoming traffic she to be afternoon a conner spot end out call if 911 lucky for me state troopers arrived and parked behind me until the town at truck arrived this was a very live treated situation.

My 2024 Cadillac Escalade esv with 19440 miles on it experienced what I can only assume is a catastrophic engine failure today. On 4/13/2025 while driving around 65mph on a major highway the vehicle lost all power and turned off. At first I didnt notice the issue until a sound began to go off asking me to turn the engine back on. The vehicle had shut off and forced a neutral shift. This happened in between changing lanes and if I was not a very aware driver this would have caused a major accident. I was able to navigate the vehicle to a turning lane where it came to a complete stop and would not turn back on. The vehicle had to sit on the side of the road for over an hour waiting on a tow truck to get it to the dealer. With the vehicle having no power and not re-starting I was stranded partially in a turn lane on the side of a major highway. Although my family was in the car with me I am glad it happened with me there and not my wife and 4 children only. This sudden engine failure seems to be a known issue and needs to be addressed ASAP to prevent major auto accidents.

Engine had a catastrophic failure at 6,232 miles.

Engine blew up on the highway and stranded my wife and 4 kids on a busy highway. Catastrophic engine failure on a brand new vehicle. Gm is doing nothing to help with the situation. They said the engine is backordered and it might be months before they have a solution. This was a new 2024 $125k vehicle. Gm has been terrible to deal with. They refused a buyback. Dealership had several 2024 in for blown engines.

We have brought the car to Cadillac on multiple occasions with no understanding of why or resolution of the problem. On multiple occasions the engine feels like it cannot engage into gear, jumps forward and shuts off. This can happen from either being at a full stop and trying to accelerate or driving like normal. It takes 2 or 3 attempts to turn the engine back on. It is difficult to reproduce and happens randomly.

When accelerating to merge onto highway traffic, engine starting making rattling noise from front left motor and losing power when trying to accelerate. When taken to the dealership stated metal shavings in oil and that we needed a new motor. Dealership would not tear apart motor to see what issue was. Dealership currently had motor. This commonly known defect with gm motors put my family at risk with the loss of power while trying to merge onto highway with cars traveling at highway speeds. There were no warning lights or any check engine lights that came on.

Twice during eight months of vehicle ownership, the vehicle experienced catastrophic engine failure resulting in danger to the health/welfare of the driver. In both cases, the engine has to be totally replaced. The service manager at the dealer acknowledges that Cadillac is selling hazardous/defective products but hopes the vehicle will not experience catastrophic engine failure in the future.

Complete engine failure without warning. Left my family and I stranded on the side of a very busy highway. Dealership confirmed engine failure.

Complete engine failure while driving. Vehicle is brand new with only 6,700 miles.

The contact owns a 2024 Cadillac Escalade. The contact stated while starting the vehicle, the contact heard a loud ticking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

Engine start to make tick tick noise. Dealership diagnosed it with main bearing failure. Replace the lt4 engine.