Suspension Problems of Cadillac Escalade - part 1

My wife and I purchased this vehicle in 2023 with 33,xxx miles on it and since we’ve had it, the vehicle has locked itself with the key fob inside 3 different times, we’re going on the third suspension replacement with normal driving that is ruining alignment and tires, we’ve had multiple issues with the computer system resetting itself and not acting appropriately, key fob not working, seat heaters in the back turning themselves on, and glove box randomly opening. Yesterday, my wife tried to start the car and everything on the dash just started flashing, the vehicle attempted to turn over and made terrible knocking noises in the engine compartment. The final straw for us was on July 13th when my wife placed our then 7 month old son in the car after church with the remote start feature working, placed his diaper bag in the vehicle with keys inside the bag, and as she walked around to the driver door, the vehicle locked itself and shut off in 103*f heat. My son began screaming and the vehicle would not unlock. My wife was forced to punch the window out, lacerating her hand open, and even after peeling the window out, the vehicle still would not unlock even manually. I had to leave my fire station to meet her at the hospital where she received stitches. Cadillac sent out an inspector on 8/17/25 and we still have not heard anything back. I have filed with the bbb auto line as well. There was never any warning lights or messages, other than repeated “service suspension system” warnings, which has been replaced twice in 20,xxx miles and now needs to be replaced again.

See all problems of the 2019 Cadillac Escalade 🔎.

The contact owns a 2016 Cadillac Escalade esv. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the vehicle and the vehicle was vibrating abnormally. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.

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The front upper control arm on the driver’s side snapped in half, resulting in the complete detachment of the wheel while the vehicle was in motion. The failed component is still in my possession and available for inspection upon request. This failure placed both my life and the lives of others at significant risk. The wheel detached while I was driving, which could have led to a catastrophic crash had it occurred at higher speeds or in heavier traffic. I was extremely fortunate that the failure occurred under conditions that allowed me to bring the vehicle to a stop without injury or collision. A suspension failure of this nature represents a critical safety hazard. The failure has been physically verified by both the service center where the vehicle was taken after the incident and by gm’s assigned third-party inspection service. A visual and mechanical inspection confirmed the fractured upper control arm and resulting suspension failure. A second opinion from an independent mechanic is being pursued as well. The vehicle was inspected by a third-party claims investigator assigned by gm, who reviewed the scene and the damage. I have not received a full report or documentation from gm or the inspector, but I am requesting it formally. The incident was also documented by my insurance provider. The police were not called, as there were no injuries or collision with another vehicle. There were no warning lights, messages, or error codes on the dashboard prior to the incident. I did not observe any unusual handling, noises, or vibrations that would have suggested an impending mechanical failure. The control arm failure occurred suddenly and without warning while driving under normal conditions.

See all problems of the 2023 Cadillac Escalade 🔎.

Engine is stalling as if its choking and whole car is shaking. Vehicle has been up to date in maintenance with 26000. Miles. Now check engine light is on along with traction control light .

See all problems of the 2017 Cadillac Escalade 🔎.

The engine just stopped working mid traffics shifted to neutral automatically- almost causing a serious accident on a busy interstate . Brought to the mechanic, readings stated misfiring cylinders as engine seized and slipped. Tried fixing issue for $8300. 00. Then after trying to fix it with no luck, cylinder 5 and seven were stuck and could not be repaired. Cost of labor to out engine back together was $4600. 00 plus $400 to tow it to a dealer. Not only life threatening but also wallet draining with no warning. Will never buy a Cadillac again. This is a serious threat for those driving in it and for those who come across it when something happens.

2018 Escalade with 84 k miles. First issue was the front struts went out at around 80k miles 3200 repair. Second issue which is the major issue. Was driving and started hearing a clicking noise as I pressed on gas the car didn’t want to move and started slowing down. Car started shaking. Check engine light wasn’t on. Drove straight to dealership and was told I had a bent push rod and my lifters would need to be repairs and possibly cam shaft. Was quoted 8-13 thousand dollars. Car got regular oil changes and premium gas only since day 1.

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While driving my 2021 Cadillac Escalade to utah, the engine completely locked up and failed without warning. The vehicle had to be towed to a gm-authorized dealership. Upon inspection, the dealership confirmed the failure was directly related to an active safety recall on the vehicle. Prior to the failure, there were no check engine lights or no other warning lamps, messages, or symptoms. The failure occurred suddenly and without additional notice. The dealership stated the needed part is currently on national backorder and that the vehicle cannot be repaired or safely driven until the part arrives. It has now been over four months since the vehicle was brought in, and there is still no estimated repair date from gm. This has left me without a functioning vehicle due to a known safety defect. The vehicle remains inoperable at the dealership.

See all problems of the 2021 Cadillac Escalade 🔎.

I paid 8600 on my engine for lifters exc. . . In 2022 the now in 2025 I was told I need a new engine [xxx] the whole engine is messed up information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

At speeds of 50 mph and above, my vehicle does the death wobble. Any time I hit a tiny crack in the road, going higher speeds. The person that sold he this car knew it did not pass emissions in September 2024 and I bought it in November 2024. A dealership checked car fax for me after I bought it. And this person rolled back the odometer also. I found this out after I purchased it.

See all problems of the 2004 Cadillac Escalade 🔎.

When I am driving the car shutters a lot especially during acceleration. When I stop no shutters but when I begin to go shutters. I have been to the pepboys where I get my car fixed all the time and they can’t find the problem. I spent lots of money on the suspension system already and still the same shutters. Will gm find and fix the defect or they can just give me a brand new car.

After driving car all day off and on, it suddenly went into limp mode. Multiple misfires. Service traction t control and service stabilitrak warnings. Engine light flashing. Car had oil. Replaced oil pressure sensor. Replaced spark plugs. Wires. And coils. Will not clear misfire and won’t go out of limp mode. $7500 fix. This is ridiculous. I have heard of 15 others with the same issue.

See all problems of the 2009 Cadillac Escalade 🔎.

Back in April of 2024 when the truck only had about 16,500 miles on it the engine went out causing steering to become heavy and braking to become very hard. This happened on a highway going about 65-70mph. The should was very narrow causing the truck to kind of protrude into the roadway, almost got hit by several cars, trucks with trailer going by. Called the on star folks and they were very poor to respond quickly, they had the police come, however there was an accident that happened further up and he left to tend to that accident. The engine ended up having to be replaced and that took a very long time. Now I have 22k miles on the truck and have had nothing but constant issues with the air ride suspension. I have taken it to two separate Cadillac dealerships and neither fixed the issue, they said they fixed the issue but I keep having the issue. Now, what the truck is doing is basically and randomly going from over inflation to under inflation. When it over inflates the truck feels too heavy and like it wants to topple on the highway…so I have to slow way down. When the truck under inflates the ride becomes unbearably rough. This all happens randomly with no input from me while driving, a message simply pops up on the screen saying service leveling system vehicle either too high or too low. I now have taken the truck to a Chevrolet dealership to see if they can’t resolve the issue.

It cut off in the middle of traffic every time I drive it . The. Stability engine power reduced comes on. I have small kids in the car it becomes a issue because we almost got hit.

See all problems of the 2007 Cadillac Escalade 🔎.

This vehicle was sold to me with severe frame damage, which was not reported on the carfax, and was not reported at the dealership. If you turn the steering wheel to the right, you will hear a scraping noise under the right front tire, as the suspension is off because of the frame damage caused from an accident with the previous owner. I returned the car for a refund, however the car is being sold again at a different dealership and there is no reports of any frame damage.

When driving it feels like I'm slowing down when I'm not. The lights inside, the headlights, & on dashboard flicker & sometimes go out while driving. My seatbelts on the driver, back seat behind driver not working. The driver seat does not adjust so I can position myself correctly. The truck rocks side to side while driving as if it will tip over on its side if I drive over 30. I just recently acquired the truck within the last few months and I need to be on the road driving my babies around. I love the truck andu problems with it sounds and drive like it's all a safety issue. Please let me know if these issues are covered to be fixed.

•available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pressure is applied to the gas pedal and it causes a delay in acceleration resulting in the vehicle sort of lunging forward unexpectedly. About 15-20 seconds after the gas pedal is pressed it will have a sudden burst of quick acceleration. It only lasts a few seconds and there’s no time to correct the sudden acceleration by braking. I finally realized the seriousness of the issue after I very close to being in an accident today as a result of the delayed acceleration. I was stopped at a red light and pressed the gas once it turned green, another driver happened to change lanes as soon as we crossed the intersection, moving to the front of my vehicle, probably closer than they should have but more than able for me to react under normal circumstances if needed. However, it occurred at the same time my vehicle randomly had a burst of acceleration and I had to swerve into the next lane to avoid hitting the car, because I wasn’t expecting to speed forward and did not have time to correct by braking. It happens about 40% of the time when going over 15-20mph (estimate) after I come to a complete stop and then press the gas to begin moving again. For example it won’t do it if I’m letting off the break to movie forward at a stop sign or lines, etc. It only happens when I accelerate with the intention of being able to reach the posted speed limit before I’d need to make another stop. Stop lights are the primary issue, as well as when exiting somewhere to get back onto the road, for example the gas station.

Swaybar mount is ripped from the frame. Only on the passenger side.

See all problems of the 2011 Cadillac Escalade 🔎.

The contact owns a 2016 Cadillac Escalade esv. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound worsened and the battery drained immediately. The vehicle was towed to a second dealer penske Buick GMC of cerritos (18400 studebaker rd, cerritos, CA 90703) who informed the contact that the vehicle experienced suspension failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,200.

The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall regarding the failure. The failure mileage was approximately 41,000.

See all problems of the 2014 Cadillac Escalade 🔎.

Picture is not of my truck. . . I have and ext. Truck. . . . . . . . . Low oil pressure light keeps coming on saying stop engine. . . Just had oil change to and traction control. . . Stabilitrak. . . Tire monitor all on is there a recall on this the beeping noise drives me crazy . . Oil light starts when driving.

Service ride control and stability control system lights have been flashing the instrument panel cluster on my dash will cut off and not illuminate once it's time to turn the head lights on there is a ticking /clicking noise when first cranked up and as the gas is pushed and when accelerated and when driving over 65 mph the vehicle will start swaying to the point of being uncontrollably.

See all problems of the 2002 Cadillac Escalade 🔎.

Sometimes bangs into gear so hard it feels like you?ve been in an accident. It's been in the shop 4 times for the same problem.

The contact owns a 2008 Cadillac Escalade. The contact stated from the time the vehicle was purchased, the warning messages "service traction control" and "service stabling" had been appearing on the instrument panel. The contact was informed by the auction that the failure was due to the low air pressure on the driver side rear wheel. The contact stated while exiting a parking lot, the steering wheel was locked. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that no issues were found. The contact stated the check engine warning illuminated once. The vehicle was taken to another mechanic who diagnosed that the oil sensor and oil pressure switch needed to be replaced. The contact stated the vehicle was repaired, however the failure persisted. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 165,286.

See all problems of the 2008 Cadillac Escalade 🔎.

Front shocks had to be replaced on our Cadillac 2015 Escalade. Right front shock was leaking oil at 81k miles, repair 26 March, red noland Cadillac, CO. Informed service associate at the time, and then worked with the service manager after that. The service manager informed me of the gm service number I could call 1-800-333-4233 for customer service/good will request. At that number, julia with gm stated the call needed to be done prior to the repair, supervisor assist was requested but not made available. I've owned several gm products, and appreciated the quality and responsiveness to service issues. I hope gm can do better, and restore my faith in gm quality. During bbb process, gm avoided the issue(s) of their maintenance process and the shock absorber being outside of normal failure rates. Shocks failing/leaking oil at this age are well outside 'normal' expectations and points to a recall issue.

See all problems of the 2015 Cadillac Escalade 🔎.

I was retrieving something out of the truck and the liftgate fell on me. I never felt such excruciating pain. I had to lift the liftgate off of me. There was no warning or anything that gave me the indication the liftgate was malfunctioning. When I opened the trunk of the SUV there was no indication something let this would happen because it opened just fine. This liftgate hit me so hard that it caused major bruises on my back and hips. I hurt my shoulder because I had to lift the liftgate off of me. To say the least I ended up in the emergency room. Me and my husband started seeing is this an ongoing issue with the liftgates and it is. So many complaints, yet no recalls. What does it take? someone to be killed by this? so many people are being hurt, but gm does not recall this? so sad. Its time gm put people over profits!!! this should have never happened!!!.

Ii purchase the truck with the understanding it had only 124,946 miles. Two later I found thru car fox that the miles had roll back. In 2018 the miles 195000 then in 2019 175000 and 2020 no miles at all. Two days after purchase check eng lite and other lites came on.

I had my 2015 Escalade esv in the shop for a software upgrade and was informed that both my radiator and front struts were leaking. My truck has 40,677 miles on it. The dealer quoted me 1,532 for the radiator and 1,822 for the front struts.

The drive suspension light stays flashing and the vehicle is all over the road then come night the dash lights in the interior instrumental panel go off and your are unable to see your speed or any of the dash the vehicle does this weather it would be in motion or stationary and 8d is constantly doing this since I purchased the vehicle in 11/19/2020.

Started having issues with back door locks and automatic lift gate suspension system message is on.

I have a 2007 Cadillac Escalade and on the dash it will read oil pressure low stop engine and the oil light will come on then back off. Upon research from a shop mechanic he said that it was common for those 6. 2 motors for the cam bearings to go bad causing no oil to reach the top of the motor and could cause engine failure and motor to come apart and kill someone.

I have a 2015 Cadillac Escalade. It has been well taken care of. To my disappointment, this vehicle has been a money pit since day one. We have had to have all shocks replaced two times since January 16, 2020, costing thousands of dollars. The front cross bar was replaced the first time the shocks were replaced. The airconditioning system went out in the summer of 2020, replacement cost over 2500. 00 the back suspension was just replaced in December 2022 for 2100. 00. Running board motor wore out. Radio touch screen had to be replaced because it did not respond to tounch 1400. 00 no warning lights appeared. Safety issues**** the automatic seatbelt system no longer works since August 2022. Now the side detection system doesn't work since December 2022, replacement cost will be 1500. 00 these have both been inspected by a dealer. These put myself, my passengers, and others at risk by not properly ensuring their safety while in my car and drivers in my blind spot. I do not feel safe driving this vehicle any longer. I don't know when or where it will malfunction next and that will extremely dangerous to those in my car and driving along side me. Needless to say, this vehicle has cost us more money than the beauty of the vehicle. These are a just a few of the issues we have encountered while owning it and I can honestly say, we will probably not purchase another cadallic again.

Just purchased this 2014 vehicle for $32900 with 73345miles and on the way home noticed that the ride was horrible. Upon checking with my mechanic the ride suspension was at fault. I am having it repaired and will seek reimbursement from the dealer. They knew nothing about it even though they had it for over 4 months on their lot.

06/14/2019 I was driving my Cadillac to escalate esv traveling from baltimore to washington DC 95 south band. 12:04 pm my vehicle flip over. I almost lost my life. After the accident, I inspected the vehicle. I found that left the rear wheel of the car; come out of the vehicle. Wheel locks and axle bar of the tire cut off and broken. This caused flipping of the vehicle.

2016 Cadillac Escalade. Consumer writes in regards to violent shaking when traveling 40-80 mph. The consumer requested to be reimbursed for the vehicles repair cost.

My front struts froze up when they did it pulled to the left on to oncoming traffic, my wife was driving. My vehicle has 57100 miles on it and when looking into the problem I found I'm not the only one. Gm knows there is a problem with the suspension and is doing nothing to correct the problem. I am very disappointed in the really expensive vehicle. Can you please look into it thanks.