17 problems related to body have been reported for the 2011 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Cadillac SRX based on all problems reported for the 2011 SRX.
Transmission cable and roll away not right gear.
I opened the lift gate with the fob and went to put my groceries in the back and hydraulic lift gate started closing on me almost immediately. I had to physically force the hatch up! if it had been my wife it could have pinned her in and trapped her. This is a major issue it could kill a child! I know it is an older car but they should have built in a force safety switch to disable the hydraulics.
The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released, via the inside hidden panel, it sparks, which is dangerous and shouldnt happen. After a heavy rain, entering the vehicle sounds like a waterfall all around you from inside. I have to constantly keep moisture absorbers inside of my vehicle in a futile attempt to solve the issue.
This information is addition to the accident, that I reported few days ago. Nhtsa tracking number 11458264. I was involved in car accident on highway i90. My car drove in to concreate barrier and was struck from back by another car. Air bag in my car did not deploy. My head hit steering wheel. I have broken nose. I will need surgery.
I was parked in my driveway and opened the door and found about 3 inches of water on both the drivers and passenger side. I felt the side panels, under dash, top of dash, headliner, windows and all were dry. The seats and the middle column compartment felt damp. I looked online and found there were complaints of the drain tubes leaking. As the week went on I noticed the car was starting to get mold. It got so bad I couldn't drive the car because it was making me ill with breathing issues. I took it to the dealership and told him it was leaking and that I researched a bit and found that they had issues with the tubes and he said they would need to keep it overnight and would check it and let me know. He calls the next day and says it looks like its coming from the roof they would need to take off the headliner and perform a leak check to verify if that was the cause. He gave me another estimate that was to include the verifying and leak test and replacing the seatbelts and front rug for $6000 and suggests I start an insurance claim. I tell him to not take the headliner off and I would check into the insurance . When I pick it up he hands me an estimate that ends up almost $8000. 00! they had my car overnight and did nothing and charged me $300 for labor! I try to turn it in to insurance and they reject it because he tells them he didn't actually verify the leak even though he charged me. So I am stuck with! thats a big safety issue! my car is actually killing me sitting in it. I could never replace the vehicle at the price I originally paid nor can I sell it or hope to get any value from it to get another car. It has only 71,000 miles on it. A $45000 car that is basically worthless now!.
Tl- the contact owns a 2011 Cadillac Srx. The contact stated that water leaked into the sun roof. The unknown local dealer did a diagnostic test but was was not able to assist or repair the sunroof seal tubes. The manufacturer was made aware of the failure. The failure mileage was 120,000. Nd.
This car has a failure in the orings around the headlights causing them to fill with water and make visibility low. There is also a failure in the backup camera it seems almost all owners have to replace it after only a few years. There is also a failure in the stability sensor from the wheel bearing having a faulty bearing causing you to lose power while driving and very dangerous, only have issued a service bulletin #pic5428g.
The headlights collect moisture and they only work intermittently, this has been going on for over two years and I was never notified of a recall,.
Tl-the contact owns a 2011 Cadillac Srx. The contact stated that the trunk that can be opened by a key fob and from two other buttons malfunctioned and can't be opened. The vehicle was repaired at the dealer max dye Chrysler Dodge Jeep ram GMC 1501 w main st, salem, IL 62881 (618) 548-2343 who repaired the motor on the trunk. The issue occured again one year ago and the motor was ordered from a GMC dealer and replaced into the vehicle. The issue happened again three months later. The trunck currently can' t be opened to gain access to the spare tire if necessary. The manufacturer stated that there was no recall and offered no help with the repairs. The failure mileage was 110,000. Tf.
The tail gate will open when the button is pressed but unexpectedly falls striking anyone in the head when putting something in the back end or taking out of the backend. Because the struts fail that hold the gate open. This is the same type of recall as 15v415000 that was issued 6/30/2015 for the GMC acadia, chevy traverse, Saturn outlook, Buick enclave that was manufactured during the same period as the Srx. This started last year but the dealer said I would have to take care of it even though it failed fairly early in the cars life.
Water leaks through front driver seal tubes. When stationary the floor gets flooded with water. Being leaking as long as I have had the car 2016 August.
Last year , just after my warranty was over, I noticed a pant bubbling(rust ) on the edge of the hood. Dealer wanted $200 to fix it. My car is 6 years old (60000 miles ) now and is spotless otherwise. I am very disappointed with rust showing up.
Tl-the contact owns a 2011 Cadillac Srx. The contact stated that there was excessive water entering the cabin of the vehicle from the sunroof drainage lines. The contact stated that due to the moisture from the water in the cabin of the vehicle, the defroster became inoperable. The contact also stated that the trunk release button also became inoperable. The vehicle was taken to the dealer to be diagnosed. The contact stated that the sunroof drain lines were cleaned and replaced however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. Ah.
7/24/15 had sunroof serviced for recall. Interior wet moldy,even hat in seat web. 7/26/15 could not open rear lift gate. . Dealer could repair for half rhe $1,200 cost,since the mileage was over 4 year warranty but had less than 48,000 mi. Could hear water after any rain. Dealer admitted problem with sunroof was cause,but not covered. Other fuses also located in rear block,fuel pump,wiper,rear windows. . Cannot open lift gate even manually. So no access to spare,etc. Called Cadillac customer care many times ,but they will not admit an obvious safety and design defect. Nor has ther been any advice not to operate or park during rain,or how to prevent further damage.
Tl- the contact owns a 2011 caddilac sr-x. The contact stated that the service rear axle warning indicator illuminated. The vehicle was taken to the dealer where it was determined that there was a defect with the rear axle. The vehicle was repaired however the problem recurred. The failure occurred on 10 separate occasions. The manufacturer was notified of the failure. The vehicle failure mileage was 50,000. Kh.
Automatic rear door opened after I closed it; consequently I unknowingly rammed in to the garage door as I backed out of my garage and afterward it continued to open as I tried to close it. This is not the first time this has happened. A few months ago on vacation the bell hop was helping to pack my luggage and the door kept trying to shut on him (3x), it nearly crushed him. This recent incident did serious damage to the vehicle and minimal damage to the garage door.
2 problems continue to persist. One is the location of the hood release handle near the floor inside left side, where the driver puts his left foot on the floor while driving. Moving the foot back, the left sole edge will catch the handle and release it causing the hood to pop up to the safety catch. At high speeds I'm afraid of the safety catch failing allowing the hood to pop open causing an accident. Secondly; this vehicle has too many blind spots that can easily cause a serious accident. The roof post between the drivers door and rear passenger is a good example of what I mean. A vehicle can be almost along side of you, out of site and you wont see it unless you turn your head around almost looking backwards. The mirror does not pick up the vehicle untill it's nose is by my door. That move creates another problem of hitting some one up ahead. I have not notified the dealer because I don't expect they will do any thing; from past experience I know. Car was purchased at otto Cadillac albany, NY.