One problem related to owners/service manual has been reported for the 2012 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Cadillac SRX based on all problems reported for the 2012 SRX.
The lift gate fell down on me while getting packages out of the rear in my driveway. It was terrifying! once again, the lift gate fell down on my daughter a few weeks later at cvs parking lot, traumatizing her! she had her baby. I reported to tonia general motors product assistance claims; concentrix on behalf of general motors phone: 866-446-6963 x 5921511; they investigated, and "determined no warranty defect". How many sacrificial lambs before a recall? it is a manufacturer defect - water drains into 2 compartments from sunroof into draining compartments in the rear of car at lift gate, trapping moisture which burns out and corrodes lift gate and bluetooth modules. My sunroof still works, but not the lift gate of bluetooth. Nothing in maintenance manual other than in "features" to clean sunroof. Or it may not work. Nothing for maintenance of bluetooth problems or lift gate safety issues!.