Carrier/rack problems of the 2015 Cadillac SRX

Four problems related to carrier/rack have been reported for the 2015 Cadillac SRX. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Cadillac SRX based on all problems reported for the 2015 SRX.

1 Carrier/rack problem

Failure Date: 07/28/2020

This is the 3rd time my screen has cracked since I bough the car brand new in 2015. The Cadillac cue/navigation/radio/siriusxm's screen is cracking again. Cadillac has replaced the screen 2 times (once in 2017 and 2018). The screen has once again cracked. This is extremely danger as it make the screen unusable including the camera system. The car is always parked when this happens.

2 Carrier/rack problem

Failure Date: 06/28/2020

I parked my car outside a friend's house in troy, michigan. After about 5 hours or so, I went to leave and the entire screen looks like it had shattered on the inside. It is a circular pattern and is not cracked from the outside. I looked this issue up and it appears there is a class action lawsuit for this issue. My dealer told me it would cost approximately $1300 to fix, which I am extremely unhappy about as a vehicle should never do this.

3 Carrier/rack problem

Failure Date: 06/25/2020

Spider cracks all on my cue screen.

4 Carrier/rack problem

Failure Date: 03/02/2020

Cue screen spider web cracks, now not functioning at all, can not use radio, blue tooth, or temperature controls. It constantly changes the language of my entire controls to different languages on its own and the screen jumps back and forth between controls but none of the controls work. I am now on my second cracked screen.


Other Equipment related problems of the 2015 Cadillac SRX



Safety Ratings of SRX Cars
Fuel Economy of SRX Vehicles
SRX Service Bulletins
SRX Safety Recalls
SRX Defect Investigations