general problems of the 2015 Cadillac SRX - part 2

Q screen cracked and spreading, radio glitches freezes jumps and quivers on stations.

Cue system faulty and inoperable and affects your peripheral vision and distracts from driving because the system flashes. They are insisting that I have to send the core back to the manufacturer when I have to pay $1200 to replace it, they will send it back and resell it for a higher price and I want to keep the unit for evidence.

My Cadillac has had and currently has a cracked spider web screen where you control the vehicles settings, gps, temperature for the car and so forth. Due to this I have lost any control to these settings since the cracked screen has caused the touchscreen to not even work and there is no response when you tap the screen. Have reached out to Cadillac and they say it’s not their problem but the screen was not cracked in any kind of accident it was cracked due to the way Cadillac built the screen and the type of materials used to build the screen. Multiple people have had the same issue and Cadillac refuses to recall the touchscreen on these vehicles.

Tl- the contact owns a 2015 Cadillac Srx. The contact stated that the function for the dimmer failed to properly function because the lighting had been extremely poor for the daytime running lights and the contact had to apply the high beam function due to low visibility. The dealer andrews Cadillac, 1 Cadillac dr, brentwood, TN 37027, (615) 200-9076 was contacted, they stated that this was a known issue but that they had not been able to provide a permanent remedy to repair the condition, the vehicle was not repaired and the contact had no permanent remedy other than replacing the same oem bulb which had a very low frequency of visibility and when the dimmer was used. The vehicle was not repaired yet. The manufacturer was notified of the failure and the contact was waiting to determine if they had any guidelines to provide a replacement oem light fixture for the daytime running light function. The manufacturer had issued 208 TSB on the electrical system and had not issued an electrical system recall campaign. The approximate failure mileage was not available. Dyd.

I have been complaining about the lights being too dim every since I purchased the car. I can hardly see at night, which is very dangerous and it needs to be corrected. My screen showing the information about the radio etc. Blacks out. It has been repaired, I was told but it continues to do so. I cannot end a call by pressing the button on the steering wheel. I have also complained about this numerous times. It also makes this weird noise when driving on the highway after a few hours but the dealership cannot seem to find the problem. I have been having all of these issues for quite some time. The lights need to be replaced at the manufactures expense, something needs to be done about the screen going black as I have been complaining about this for a couple of years now. The noise from the engine has to be coming from something but nobody seems to hear it when I take it in.

The contact owns a 2015 Cadillac Srx. The contact stated that while driving about 60-65 mph the vehicle swayed. The battery and navigation system became inoperable. The tpms warning indicator light was illuminated. The vehicle was taken to the local dealer where it was diagnosed the battery and the toe link needed to be replaced. The vehicle was repaired. However, the failure recurred. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 2,900.