One problem related to warnings has been reported for the 2018 Cadillac XT5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Cadillac XT5 based on all problems reported for the 2018 XT5.
After exiting a car wash (automated)on Monday-7/3/23, I was attempting to stop my vehicle so I could dry the exterior with towels. I was on the car wash property and as I approached an area that was open, I attempted to stop the vehicle, the engine revved very high and the vehicle took off at a very high speed in fractions of a second. The vehicle then climbed over a flower embankment and hit the wall of the car wash. The impact was so great that it put a large hole in the wall and ruptured a main water line creating a huge water leak. The fire department and police officer arrived at the scene to make a report. My initial thought was that my sandal may have got trapped but after returning home and rethinking the entire incident may times I believe this was “unintentional acceleration “ the driver side airbag and knee airbag were deployed. Thankfully I was not hurt. Had this happened when I was on a road or a grocery store/ mall parking lot things could have been very serious. I have insurance through state farm and have requested them numerous times to have a diagnostic check done to identify the reason for this to happen and they have declined my request. Please let me know what the next steps are.