Two problems related to rearview system braking have been reported for the 2020 Cadillac XT5. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Cadillac XT5 based on all problems reported for the 2020 XT5.
A recall (NHTSA 22v70900)was issued Sep 22 2022 on Cadillac Xt5 2020-2021. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently. This has happen to my vehicle (2020 Cadillac Xt5) on several occasions. I took my vehicle to the local dealer and was told that there were no recall on my car. Later I was told that the recall number was closed. Gm recall number was n222378380. I did not received a recall letter. What steps should be taken to correct this issue without me absorbing the cost? thank you.
The camera system has not been turning on intermittenly. Both the rear backup and the side/front cameras bring the screen to a black screen with a red triangle and red camera logo with a line through it (signifying no camera connected?). I have most commonly noticed it when I am parking in my garage at night, but it will work the next day, very hard to reproduce the conditions. .