Warnings Problems of Cadillac XT5

After exiting a car wash (automated)on Monday-7/3/23, I was attempting to stop my vehicle so I could dry the exterior with towels. I was on the car wash property and as I approached an area that was open, I attempted to stop the vehicle, the engine revved very high and the vehicle took off at a very high speed in fractions of a second. The vehicle then climbed over a flower embankment and hit the wall of the car wash. The impact was so great that it put a large hole in the wall and ruptured a main water line creating a huge water leak. The fire department and police officer arrived at the scene to make a report. My initial thought was that my sandal may have got trapped but after returning home and rethinking the entire incident may times I believe this was “unintentional acceleration “ the driver side airbag and knee airbag were deployed. Thankfully I was not hurt. Had this happened when I was on a road or a grocery store/ mall parking lot things could have been very serious. I have insurance through state farm and have requested them numerous times to have a diagnostic check done to identify the reason for this to happen and they have declined my request. Please let me know what the next steps are.

See all problems of the 2018 Cadillac XT5 🔎.

After a rainy highway speed 50 mile trip I stopped to get a lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. I took it to my local Cadillac dealer and they scoped it and found no defect codes recorded. I was very fortunate that the incident didn’t occur while driving at I-75 . At high speeds without steering it would have resulted in possible multiple serious injuries or deaths. I hope that their is a possible fix to the steering loss but my dealer has no clues at this time. Mileage on my vehicle is approximately 14500 miles. I currently have no confidence in this vehicle and will not have my 75 year wife drive it. My age is 77. Another serious incident that I had with this vehicle when it was new was the automatic forward collision braking . I was making a left turn and for no reason the car suddenly braked hard and stalled. I was fortunate that the oncoming traffic stopped and gave me a chance to restart and move away from the intersection. The problem was resolved by my dealer by reducing the sensitivity of the forward collision braking.

See all problems of the 2020 Cadillac XT5 🔎.