Three problems related to software have been reported for the 2017 Chevrolet Bolt Ev. The most recently reported issues are listed below.
Today I received recall notification gm n202311730 about defective batteries that can cause a fire when charged to 100%. Gm's solution is to change software to limit my vehicle's charge to 90%. This is not a solution. It is a band aid. The batteries are defective and should be replaced. Why should I suffer the consequence of this and have to deal with reduced vehicle range and more frequent charging. If the batteries are a fire hazard, they should be replaced with safe batteries at no-cost to the owner.
Hello my vehicle had to be towed twice while DC fast charging from an electrify America charging station. The first time the shifting handle was replaced and the second time software was reinstalled. However I believe the could be an issue in the batteries that the dealership test equipment is not detecting. The electrify America charging station would display a �isolation test failure� message.
Despite having a fully charged battery, when we parked our vehicle, it would not start. The entire electrical system was down. We jumped the starter battery and that provided enough power to allow us to shift into neutral so that we could have the car towed. After a week, and multiple calls to the engineers in detroit, the dealer has still not been able to determine the problem. My concern is that they are attempting to repair an issue without having a full understanding of the problem. If this issue were to re-occur while driving at high speed, the consequences could be catastrophic, as the car would immediately come to a stop and all control might be lost. I don't get the sense that gm is taking this issue seriously enough. They seem to be treating this like a tech company deals with software issues. They are simply waiting for the problems to occur and then having their engineers run diagnostics. Unfortunately, given the severity of the issue, they may be putting lives at stake while they "DE-bug" their design. This is not a computer app. It is a vehicle carrying humans at high speed. Gm needs to be more proactive and take these cars off the road until they fully understand the issue and have a permanent resolution.