general problems of the 2017 Chevrolet Bolt Ev - part 1

I started losing regen braking intermittently, when this happens the brakes themselves don't work well and there's no warning, you lift of the pedal expecting the car to stop and its rolling freely, to push brake and its not stopping like you expect, then it thuds and lunges forward a bit and stops. It was rarely happening, now the car can barely be driven. I have not got it into a shop yet. It throws dtc p182b, p182d, p1840, and u0401 every time. Clearing them, even while still moving brings it all back to normal, except an image of my previous drive will be frozen on infotainment that I have to hard reset to get it to work. Also backup camera does now work when these codes are active. I have found 1 person online that is having this exact issue. It's terrifying to approach a stop light and used to 1 pedal driving and I'm rolling freely instead. The first incident of it was 03/05/26 and has progressively worsened. My code scanner keeps records of when I clear the codes,.

I am reporting a safety issue involving the high-voltage battery system of my vehicle. Vehicle: 2017 Chevrolet Bolt Ev VIN: 1g1fx6s07h4137617 mileage: 87,125 miles the vehicle has generated a p302f diagnostic trouble code, which indicates high-voltage battery cell imbalance. This condition may pose a safety risk related to battery performance and thermal stability. The authorized Chevrolet dealership has refused to diagnose the issue under warranty unless I pre-authorize a $600 diagnostic fee. The vehicle is covered under an active gm buyback warranty and a 10-year / 100,000-mile battery warranty due to a recall battery replacement. Due to the safety implications of a high-voltage battery fault, I believe refusal to diagnose the issue under warranty may pose a risk and warrants review. I am submitting this complaint to document the issue and request investigation. Thank you.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

While at a remote location, I unlocked and entered the vehicle normally. When I tried to start the vehicle, numerous unrelated error messages appeared on-screen. The instrument panel was energized, but the vehicle could only shift into neutral and park. Power steering was lost, as was window functionality. The vehicle could not be fully started, nor could not it be fully shut off either. It was stuck in a peculiar, unsafe, and unresolvable state of energized limbo. Aaa towed the car to watson Chevrolet who determined that the 12v system (vs propulsion) battery malfunctioned and needed to be replaced. There is no information in the owner’s manual about this issue. The tow truck mechanic had no clue what was wrong. Fortunately, we were in a safe location. But under different circumstances, such as being roadside, this could have been a very unsafe situation. This is the original battery. The car was recently serviced and there was no indication the battery was failing. This problem was only an annoyance for us, but it could have been much much worse under less favorable circumstances.

In sept 2020, gm issued service bulletin 20-na-170 regarding rapid popping or clicking noises coming from the I-booster hardware under the hood in the braking system. Earlier fixes for this issue involved replacing the I-booster hardware, but that didn't solve the problem. The new fix called for a software update to the brake booster control module. The bulletin states: "correction -- do not replace the I-booster assembly. Update the brake booster control module with the latest software. " I reported this brake/electrical system issue to NHTSA on April 24, 2022 (# 11461966) and January 25, 2023 (# 11503678), and have had no response or investigation by NHTSA regarding the hazard of this software defect. When the hardware eventually fails--and it will due to 1000's of unnecessary use cycles--what happens to the braking system?.

My car stopped in the middle of a busy intersection and my battery relay melted and caused damage to the transmission and the transmission needed a sphincter. The whole battery system needs to be recalled for melting and almost setting my car on fire.

The car was parked and when we went out to it, the stereo was crackling very loud static and popping. This continued when the stereo is off. When we reset the stereo, it stopped momentarily and then resumed. Eventually the speakers stopped and just crackled intermittently. After finding a slew of similar incidents online, I opened the rear to find it totally filled with water (see picture, where it is parked on a hill). This filled the subwoofer and drowned the amp, causing global failure of the stereo system. No liquid has been in the rear of my car, and you can tell it is dirty like rainwater. . Read more...

Seal leaking in rear causing puddle in floor of storage area where the sub woofer and radio amplifier is mounted. Water has shorted out amp and needs replaced.

The contact stated that the infotainment screen had several fractures that suddenly began to appear causing them to no longer have the ability to identify what controls they were activating on the screen. One of the main abilities the infotainment screen provided was that it controlled where the charging source selection for the vehicle in order to be mobile. It controlled functions like the controls for all ac/heating abilities. The vehicle had been taken to the dealer who stated that the infotainment screen needed replacing however due to the exact part had been discontinued. Therefore, the vehicle was unable to be repaired. The manufacturer was made aware of the failure and had opened a case regarding the failure. The approximate failure mileage was 81,000.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notifications of NHTSA campaign numbers: 21v560000 (electrical system) and 22v930000 (structure, seat belts) and would like to be removed from the recall distribution list as he no longer owns a the vehicle. The local dealer and manufacturer were contacted.

The contact owns a 2017 Chevrolet bolt. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle, an a whole host of others according to other owners online, have an issue with defective sealing in the rear bumper and underbody of the vehicle which allows water to enter, flooding the trunk which fries the electrical harness and audio system. As a result, all warning systems including the forward collision warning, lane departure warning, parking collision warning, rear cross traffic warning, turn signals, emergency lights, door ajar warning, and vehicle status warning systems are inaudible. This is not just a nuisance of not having an audio system but posses great danger to the driver, their passengers and others on the road as warning systems cannot be heard. In addition, the wiring harness affects other critical components on the car and considering this is an all electric vehicle, this is of great concern. Chevrolet is well aware of the issue but either instructs dealerships to not cover the issue under warranty or has not sufficiently informed their dealerships that this is a known manufacturing defect that should be covered.

This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.

On may 24, 2022, I brought my 2017 Chevrolet Bolt Ev into vic canever dealership to have the high voltage battery replaced per the recall instructions (see invoice). Ever since the “new” battery was installed, I can no long fast charge my vehicle to specification. I have tried several DC fast chargers including the DC fast charger at the dealership. The dealership fast charger would only charge at a rate of 18kw (see picture). I was able to charge a little faster at a DC fast charger in perry, michigan at 29. 7kw (see picture). Both are a long way away for the original charge rate of 55kw. The other problem that occurred after the battery exchange is that the range significantly declined. With the original battery the vehicle range was around 250 miles. Now, with the new battery, I can’t even get to 200 miles range (see picture). With all the problems gm has had with the Chevrolet Bolt Ev, I think it’s time to start another investigation into what they are doing to fix the original problem and making things worse with their remedy.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Gm called me 60 days ago and said new replacement battery is ordered to fulfill recall. Dealership has 2 batteries in stock but cannot replace vehicle battery because they do not have a forklift to move the battery and have no projected date when then will get a forklift or rent one. Car was recalled for battery fires and chevy doesn’t own or know where to rent a forklift.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle is under recall for battery fire. Brought vehicle in for service at priority Chevrolet to have software updated. Car was dropped off evening before 8 am appointment. Priority Chevrolet failed to update the vehicle software. Battery fire risk still exists. Priority Chevrolet in chesapeake, va.

I want to complain about gm's handling of recall n212343881 affecting my vehicle listed above. I have received now 3 written notifications of this recall, the last one directing me to call my local dealership to have the recall work done. When I contacted the dealership they were in no position to tell 1. ) when they would receive the required parts to complete the recall work 2. ) what the notification process would be once they receive the required parts 3. ) ascertain me that they would contact me immediately once they receive the required parts in short, I continue to feel left in limbo well over half a year after the recall first was made public.

The contact owns a 2017 Chevrolet Bolt Ev. The contact became aware of NHTSA campaign number: 21v560000 (electrical system) however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I've been using my bolt for 4 years without incident and have been charging my car at my home at my home level 2 charger for 18 months without incident. I began the process with gm to either buyback my 2017 bolt or exchange the batteries as per the recall. However, on Tuesday, my found my car smoking with a strong burning plastic smell as it was charging at my house. I disconnected and now have damage to both my charger and my charging port of my car. I do not feel safe trying to charge this car again and do not even know if its possible in its current state. I contacted chevy and they referred me to another branch of their company to investigate this incident. They are now asking me to hire and electrician and have the plug inspected, at my expense. I am currently using the same plug to charge my Tesla and there are no problems with this circuit. I would like this car repaired or bought back and it is unusable in its current state. I do not wish to pay for repairs to the charging port when the car is clearly a danger. I want it gone and I do not wish to put more good money into a car that is a hazard.

The contact owns a 2017 Chevrolet Bolt Ev. The contact stated that the vehicle was designed with one pedal driving mode that allowed the brakes to apply independently when releasing the accelerator pedal; however, while driving at various speeds with one pedal driving mode engaged, the accelerator pedal was released but the vehicle continued to move forward. The contact depressed the brake pedal and the vehicle responded. Additionally, the contact stated that the electronic parking brake failed to respond when engaged. The contact stated that the failure had been reoccurring intermittently. There was no warning light illuminated. The vehicle was taken to an unknown dealer where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 38,000.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The vehicle is under recall for main traction battery defects. There is no planned or expectable date for correction of the defect; parts are not available and cannot be made available in a reasonable amount of time. A gm spokesperson on 9/15/2021 stated to bloomberg (afterward picked up by most news organizations) that bolts should be parked at least 50' from other vehicles, and only on the top deck of parking structures, apparently to minimize collateral damage when the bolt burns. This statement will lead to bolt drivers being banned from parking facilities, and subjecting the owners to abuse by people who don't want them parked anywhere nearby. Gm must expand the recall to simply buy back all bolts immediately, paying approximately the original amount paid by owners with perhaps some allowance for miles actually driven, and and recover vehicles from all lessees. Based on the spokesperson's statement, the vehicles are too unsafe to be allowed to remain on the road. They must all be recovered by gm as quickly as possible, with adequate compensation, and crushed to prevent further sale or use.

I stopped for a DC fast charge at an electrify America station to ensure that my vehicle's battery level would stay over "70 miles of charge" to reduce fire risk (per gm recommendation). The vehicle has been programmed to remain at or below a 90% charge limit. After charging for 25 minutes, I unplugged the ccs1 connector from the bolt by pressing the connector release button and pulling gently. To my surprise, the connector unlatched and disconnected immediately while charging at roughly 35,000 watts (>80 amps, 400 volts) and both the connector and my car's charging port began emitting a strong sulfur odor. The connector is supposed to have a high-voltage safety interlock that prevents either side from being moved while current is flowing. I have seen this interlock technology on many different chargers (ccs, chademo, Tesla) and have never seen it fail. After the incident, I inspected and photographed the charging port and charging station connector and found both sides seriously burned, melted and damaged. The connectors suffered oxidation, discoloration, and other metallic contamination/damage. The vehicle's inlet port contacts are blue/orange/black, not silver, and sections of metal appear to be melted away. The charger side connector contacts are discolored and have similar erosive/melting damage. The damage appears to be identical to arc flash plasma erosion. Prior to this incident, I regularly inspected the DC fast charge port and found it to be in good condition with a functioning seal, orange cover flap, clean silver pins and no damage. Before plugging in, I had inspected the charge station connector and could not see anything wrong with it. The charge connector serial number was entirely worn off. At this point, I do not feel comfortable fast charging my Bolt Ev out of concern that the inlet port may overheat and catch fire. The inlet port needs to be replaced and the charging station connector needs to be replaced (and the interlock issue resolved).

2017 Chevrolet bolt. Consumer writes in regards to NHTSA safety recall 21v-560.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

With the existing manufacture recall, I have filed a case with chevolet regarding the Bolt Ev's battery. However, nothing has been done; and as a medical professional with children in the home, it is extremely worrisome to actively monitor the charging phase. I now charge the bolt during the day time and have to remind myself to move the bolt out when the charge is complete. And I am incurring a higher electricity rate during this charge cycles. Does your agency have the facility to tell the manufacturer to speed up their repair resolution.

The battery may be faulty and burst on fire. This was recall last year and this year and the remedie didn’t work. 2 more fires where confirm after the final remedy.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to the recall repair was unavailable. The contact took the vehicle to local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

Car is at risk for fire due to faulty battery and gm's proposal is to park the car outside and not charge it fully. This is an unacceptable safety risk (car break ins outside in city, fire hazard indoor and out) and the usable range is significantly lower than the advertised range. Gm should replace the batteries entirely or issue full refunds for the purchase price.

The issue with the current recall is that it is impossible for those with long commutes to adhere to the not charging overnight and not going below 70 miles of range. While I do not expect any battery failure I would like to be sure that the vehicle will be replaced by gm if the vehicle were to be damaged by the battery even though I am not following the recommended actions due to needing to use more of the range than is recommended at this time.

My high voltage battery is likely to catch fire some time after charging the vehicle. Chevy has told me not to use my full battery as they advertised and I cannot park my vehicle in my garage. This is unacceptable and I am not able to use the car as originally advertised.

I am extremely concerned about the battery fire recall for my 2017 chevy bolt. I live in a townhome, with the garage on the first floor. The only place I can charge the car and park is in the garage on the first floor. And the only way to escape the building is by walking past the garage. So, the risk of a major car fire in the garage is very life threatening to me and my family! I am disappointed about how chevy has handled this defect. I realize mistakes happen, but I think chevy could have taken more steps to ensure the safety of their customers, and not leave them with a broken car that has lost value due to the perception that it is unsafe. Chevy originally identified this defect Nov. Of 2020. They shipped a temporary fix, limiting the range to 90%, decreasing the utility of the car, and didn't ship a "real" fix until around June 2021. We have learned that both the temporary and "real" fix were not effective, and cars have caught on fire with both fixes. Now we are told we won't even be informed about the next "fix" until September! a few things aggravate * this is getting to be almost a full years time since a known defect appeared before an effective fix was provided. Unsafe cars have been driving around for about a year! * chevy has not informed owners the root cause of the issue beyond "a manufacturing defect". How are we supposed to have confidence that the next "fix" actually fixes the problem? we deserve to know what the problem was, and be given proof that the recall actually addresses it. * on the new recommendations, the car now has 50% the range and can't be charged inside. This makes it unusable for many, including me. Why isn't chevy explicitly providing help to their customers, such as rentals, buybacks, etc? how is it legal to cripple my car with no compensation? my perception is that chevy is drawing out this recall so they can to save money, and leaving its customers with a broken car and taking on risks to their safety.