general problems of the 2017 Chevrolet Bolt Ev - part 2

I purchased this car (chevy Bolt Ev) under the assumption that I could simply charge overnight and have the car ready for the next day. Chevy has come out with multiple supposed fixes yet still has fires. I have a newborn at home and can basically no longer charge the car at home since I feel I would be putting my family at risk. Chevy now says we can only use the fraction of the battery charge safely. This is simply unacceptable and I am doubtful chevy actually knows the root cause of the issue.

There is a recall on our 2017 bolt due to battery fires. . We are very concerned that our car will catch fire… we just purchased this used car.

I own a 2017 Chevrolet bolt which is part of the recall announced today by gm. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update. However, I have not been able to get this software update because the only gm dealership within 100 miles that services bolts has not received the diagnostic tool from gm yet. I continue to drive my car without a critical safety update because I have no reasonable way to get it. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while gm attempts another fix. Gm stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust gm to be able to successfully identify whether or not my battery is defective. I’m extremely disappointed by the fact that gm continues to cut corners in an effort to save money, despite such a serious safety issue that can affect so many. Myself, my livelihood and even people I park next to while out in public are at risk. Gm must be forced to replace the entire battery pack in every vehicle affected by this recall. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.

Gm is still sitting on their hands and not replacing batteries as a whole. Every affected vehicle should receive a replacement battery pack. I have held off on the "fix" because I am only charging to 90 percent. Now gm says there still is an issue and has issued yet another recall. The batteries need to be replaced before someone dies.

Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you.

Battery recalled, but parts not yet available. I am concerned for the safety of my family and others that may be nearby my vehicle in the event a fire erupts. My understanding is that at least 16 fires have been confirmed due to this issue. Other than the pending recall, my vehicle is up-to-date on all other maintenance/recalls.

2017 Chevrolet Bolt Ev has a faulty battery pack and current recall reduces driving capability from 200 miles to 110 (90% full to min of 70 miles ) this is a total 45% reduction in driving capability. Additionally charging capability is reduced 66% (16/24) as I am unable to charge at work (8 hours) or while asleep (8 hours) due to recent recall. This is an unacceptable degradation in vehicle capability especially while within the battery warranty (100k miles).

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Two recalls in the past year is suppose to address the battery fire safety issue announed by gm in late 2020. Days after the final software fix by gm weeks ago, the "check engine" light was lit on my chevy bolt. A follow up service appointment was needed to replace faulty hardware. Today, after gm announced a third recall. I used a popular third party obd2 app to check the health of my chevy bolt, 4 different issues were reported: u0293, p0ac4, u0100, and u0073. Note that gm software reports zero issues from gm's app. At this point, I trust what the third party app is reporting and not gm's app. It appears gm is hiding these issues from chevy bolt owners. I have a service appointment with chevy dealership next Monday to assess the state of my bolt. Overall, I dont feel safe with my bolt anymore. Please follow up with gm to ensure the manufacturer will do the right fix this time. It's clear to me this is a hardware issue no software patch will fix.

I don't think the procedures currently considered by chevy for the bolt batteries are appropriate and that they need to replace the batteries - not apply another stop gap measure that will cost every one time and costs. Obviously if testing the batteries was a solution, the previous fix should have been sufficient, and it have proven to not be.

After gm denied my request for repurchase “as there is a remedy for the battery fire issue” (less than 1 month ago) I completed the recall at my nearest dealership [it took a while as ‘my ev guy is on a 2 week vacation’ according to the service manager] I could only drive my car after 10 or so days only to find that the infotainment system has acquired a mind of its own! the radio volume has a huge time delay between the time that I command volume up or down and when that actually happens, and also both the rear and front view camera turn on randomly / alternate with the radio display while backing up and/or parking. This is obviously a bug in the software that started after the new battery monitoring software was installed (and supposedly got a pass while inspecting the pack on my vehicle) my vehicle would be available to inspect by the NHTSA upon request. Although initially it doesn’t appear to be a dangerous condition, if the software that is supposed to monitor the health of the battery pack is defective, how is it possible to trust it? I have not had the chance to have this issue checked by either the dealership or an independent service facility or an insurance agent or the police, highway patrol or others. I got no warning signs, lights or any other type of advance notice of this.

I've had to deal with the high voltage battery fire recalls multiple times on my vehicle. I rely on this beautiful to drive everywhere with my family and I don't feel confident in the safety of this vehicle anymore. The only way I will feel confident in the safety of this vehicle is if the entire battery pack is replaced, not individual modules. The other more sensible and cost efficient thing to do would be to buy back the effect of vehicles and replace them with 2021 and 2022 models. Gm has done this for some customers that were lucky, but it's been proven that this is indeed more cost efficient than trying to figure out logistics and training for employees, to troubleshoot and debug individual modules. Please strongly consider this. Thank you!.

The unrepaired recall for Chevrolet's bolt batteries is a serious issue that could represent thousands of dollars in property damage, but more importantly, death.

There is a risk of battery catching fire in the 2017 chevy bolts. My car had the original fix and now we are told it wasn't sufficient and another fix is pending. In the meantime, my car and my surrounding buildings/home are at risk of catching fire. I am following the recommended precautions until the fix is available, but it means I cannot park in a garage, nor fully charge my car. I have already been denied a buyback attempt and tried going through the bbb to settle a complaint, but my case was mysteriously closed by bbb. I will follow up with them but I would appreciate either a new battery or an option to buyback or swap. I am not sure what other documentation is needed from me.

I own a 2017 Chevrolet bolt which is part of the recall announced today by gm. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that I had completed in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while gm attempts another fix. Gm stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust gm to be able to successfully identify whether or not my battery is defective. This is a serious safety issue. Myself, my livelihood and even people I park next to while out in public are at risk. Gm must be forced to replace the entire battery pack in every vehicle affected by this recall. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.

I own a 2017 Chevrolet bolt which is part of the recall announced today by gm. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while gm attempts another fix. Gm stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust gm to be able to successfully identify whether or not my battery is defective. I’m extremely disappointed by the fact that gm continues to cut corners in an effort to save money, despite such a serious safety issue that can affect so many. Myself, my livelihood and even people I park next to while out in public are at risk. Gm must be forced to replace the entire battery pack in every vehicle affected by this recall. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.

We need NHTSA to require that gm replace all batteries immediately. Allowing cars that might bust into flames is not acceptable. The 2017-2019 bolts now have effectively 144 miles of range. Charging up to 90% of 238-mile total range gives you 214-miles of range at the new "full charge". And leaving 70 miles of range as your new 0 miles of range will bring you to a total range of 144 miles. Not allowing me to park my car in my garage because of fire hazards makes the matter even worst.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number 21v560000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There have been more vehicle fires after the safety recall "fix". General motors has not said anything yet, and I am afraid to use my car or leave it near anything because of fire risk. This is a great safety concern for myself and others around me. I would like gm to say something.

I am concerned that gm has not remedied the chevy bolt combustion issues and it is not acceptable to instruct customers of recent model year vehicles to keep them parked in the driveway and not to charge them. Furthermore the recalls appear risky since there have been fires after dealers attempted to make repairs to the battery packs in the course of the recall service. There is no confidence in gm's handling of this situation.

The battery has the potential to catch fire while it is charged or parked. The given precautions provided by gm makes the car unreliable and unusable. The battery and the vehicle is on usable due to its limitations based on charging. Gm has no remedy for this vehicle.

With the potential for a fire I am no longer able to charge my vehicle at home overnight. This makes the car useless to me. Also, I was told by my dealer my car needs a part related to the better/charging system that is on nation wide back order. This also makes the car unusable.

I had my chevy dealer install the second software update and return my battery charging to 100%. There are now two reports of Bolt Ev erupting in flame within a couple weeks of each other and both vehicles had the recommended second software installed. I'm reporting that the fix gm has come up with does not work and does not prevent the initial problem of battery fires when vehicle is left unattended. My safety and the safety of my family or other passengers are at risk of a fire starting for no reason and there's no solution offered by gm for this issue. Neighbors are put at risk just by the presence of this vehicle in my driveway. The general public at large are also put at risk if I was to leave the car in a public parking structure like an airport or downtown parking. Waiting on the NHTSA to do something about this to protect the safety of the public.

My car has not personally caught fire, yet. But there is a physical manufacturing defect with the high voltage battery system that causes these cars to catch fire while parked and charging. Gm "fixed" the issue with a software update and multiple cars have still managed to catch fire despite being "fixed" and assured that the vehicles were safe to own and operate. It's only a matter of time before one of these cars kills someone and gm clearly is unwilling to do the right thing for the safety of their customers. You can not "fix" a manufacturing defect with a software update. Gm clearly is incapable of doing the wright thing on their own and NHTSA needs to force them to take this safety issue seriously.

I’m just reporting gms persistent negligence in dealing with defective battery cells for 2017-2019 bolts. Upon tear down these cells will not and do not meet gm quality standards and gms delayed response and paltry response demonstrate what little concern gm has in regard to the situation. This is an issue that will compound with time. My car has not caught fire - I just have an early build 2017 and am frustrated with gms handling / mishandling of this situation.

Parking button may not fully engage when pressed causing vehicle to roll forward in drive gear or while in reverse causing vehicle to collide. Vehicle will automatically go into park when driver door is opened, but button can take deep press to fully engage into park. If driver removes foot from brake petal before vehicle is in park car moves.

A recall by gm indicates that my 2017 bolt is no longer safe for me to use as it may catch on fire. As I have to park the car in the garage for charging, this is an unacceptable situation. Also, the software fixes are known as not to be totally effective. I am logging this issue, which I am sure you already know, as a means of documenting this situation is happening to me.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received a recall notification for NHTSA campaign number: 21v560000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Bolt Ev. The contact stated received a recall notification from the manufacturer however, the NHTSA number was not provided. The vehicle was taken to the dealer for the recall repair, and the mechanic reset the battery. The contact stated upon receiving a second recall notification, the vehicle was taken to the dealer for another recall repair and an unknown reprogram was performed. The contact stated after the vehicle was reprogrammed, the battery failed, and the computer screen remained on. The service warning light was illuminated. The vehicle was taken back to the same dealer who diagnosed that there were no issues found. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 62,500.

Gm has been jerking myself, and all bolt owners all of this year and for myself and other owners of 2017-early 2019 models. They have overlaid recalls on the 2017-2019 to reset apparent recall start dates. We have been dealing with being under the umbrella of a one battery fire recall or another since November of 2020, enough is enough. My bolt was in a chevy shop for two months June/July 2021 time frame for the first recall because it took them that long to get a single battery module. Now they have issued yet another recall. I am one of over 100,000 owners that are tired of being told, "baby your batteries to 'reduce' the risk of fire". Being told to limit the effective battery range to over 60% of what it is supposed to are capable of is not acceptable. Gm is playing 'lawyer' and making it nearly impossible to get a real solution. Do your job, kick gm in the rear. At this point gm just needs to pony up and buyback the whole model run. I'm tired of parking my car in the back 40.

The contact owns a 2017 Chevrolet Bolt Ev. The contact received notification of NHTSA campaign number: 20v701000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

I have had no failures or problems with my vehicle specifically, but I am fearful of the fire risk due to the Chevrolet Bolt Ev battery recall. My local dealer has applied the software patch to my vehicle to limit charging to 90% per the recall, but a permanent fix has not been offered by gm. I am also extremely skeptical that another software modification, as proposed by gm, will provide a permanent fix to the problem, given that it is a failure of the physical battery cells that causes the fires. I implore the NHTSA to place pressure on gm to replace the propulsion battery assembly in the affected Bolt Evs and not just try to “slap a software patch on it” as a fix. Additionally, by limiting the vehicle to 90% charge capacity, this reduces the total mileage range of the vehicle, thus reducing its overall value. (think of it as saying you can never fill the tank to “full” in your gasoline powered vehicle, so the mpg rating you originally purchased is no longer valid. ).

Rear backup camera display freezes after placing vehicle in drive which may become distraction and create unsafe situation for driver while maneuvering in parking lot or on roadway while operating at higher speeds � can be remedied by manually restarting infortainment system/powering off/restarting vehicle. I have seen system unfreeze for restart automatically while vehicle in motion which may cause distraction to driver and inability to adjust certain features of climate controls. Temporary loss of power to heating unit or inability to register change in fan speed (occurance once). Steering feels loose when initially moving steering wheel and component(s) making noise when turning steering wheel (resistant issue). Suspension makes loud creaking noise(s) when operating on uneven road surfaces or steep incline/decline. Steering/suspension have been ongoing issue since purchased in October 2020 � will have dealership diagnose at possible owners expense. Date of steering issue will be utilized for section below.

Received an email from gm acknowledging that the last recall had not been entirely successful in fixing the Bolt Ev battery problem. After contracting myasthenia gravis, I had given away my (gm) gasoline vehicle because I was unable to maintain it with my disability. I purchased a Bolt Ev because they assured me it would be relatively worry free and much easier to maintain. Since it's purchase I have been continually informed that it might be a rolling death trap. I no longer have the physiological ability to fight the corporate giants. Calls to gm have proven fruitless. Please do something that effects an actual change in my pursuit of happiness. Thank you: eric w biggio.

My vehicle is impacted by the following recalls: 1) manufacturer recall number n202311730, and 2) NHTSA recall number 20v701. A fix was supposed to be in place by January 1. I followed the manufacturer's steps to reduce charge capacity and waited patiently until 1/29 for the fix. On 1/29 I called gm concierge line at that time to inquire about the status of the fix. I was told there was no update. I inquired about my options including a buyback or replacement vehicle in addition to a loaner car during the period of time the car was out of commission. I was told no problem and someone would contact me. I've received two calls since that time, and none of the promised steps including buyback, replacement vehicle, or loaner cars were offered. The representatives do not respond to my emails, when I call, the assigned rep ignores my calls, and when I ask for a status update I'm told there isn't one. Gm is clearly delaying the issue. I have informed gm that my vehicle is parked in a very close quarters garage where a fire would create an imminent life/safety issue. Gm continues to not respond to my inquiry. The vehicle meets the requirements of the nonconformity vehicle under the tanner act and I am requesting assistance to ensure that the vehicle is repurchased or replaced. There has already been confirmation posted that the battery packs need to be replaced on these vehicle and gm is not acknowledging their responsibility to issue a fix to the vehicle and prevent further injury. I am writing to request an inquiry by NHTSA into what gm is actually doing to prevent further loss of life and/or injury and to repair or replace my vehicle. I have documented weeks of emails on the topic with gm which are not being replied to and am not sure where else to turn to get gm to address this open safety issue. Thanks.