Equipment Problems of Chevrolet Bolt Ev - part 2

Chevrolet has yet not made the replacement battery available for my 2019 bolt. I received a letter in mid November saying my car was on the "priority list". I attempted to make an appointment around thanksgiving of 2021 and now, 8 weeks later, they say the replacement battery is still not available and the dealer has no idea when they'll get it. The chevy "concierge" has not been helpful at all. They don't know either when a battery will be available and send me to talk to the the dealer. The dealer says that chevy has not given them any estimate about when the battery will be available. For obvious reasons, I feel the car is unsafe.

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2020 Chevrolet bolt. Consumer writes in regards to safety recall 21v-560. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The manufacturer and dealer were made aware.

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Parking like this is not practical and gm needs to expedite this buyback: https://insideevs. . Read more...

See all problems of the 2018 Chevrolet Bolt Ev 🔎.

The vehicle is under recall for main traction battery defects. There is no planned or expectable date for correction of the defect; parts are not available and cannot be made available in a reasonable amount of time. A gm spokesperson on 9/15/2021 stated to bloomberg (afterward picked up by most news organizations) that bolts should be parked at least 50' from other vehicles, and only on the top deck of parking structures, apparently to minimize collateral damage when the bolt burns. This statement will lead to bolt drivers being banned from parking facilities, and subjecting the owners to abuse by people who don't want them parked anywhere nearby. Gm must expand the recall to simply buy back all bolts immediately, paying approximately the original amount paid by owners with perhaps some allowance for miles actually driven, and and recover vehicles from all lessees. Based on the spokesperson's statement, the vehicles are too unsafe to be allowed to remain on the road. They must all be recovered by gm as quickly as possible, with adequate compensation, and crushed to prevent further sale or use.

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It was recently brought to my attention that the Bolt Ev vehicles have a very serious battery issue. I have not received any written or emailed information regarding this issue from Chevrolet and instead happened upon this issue in my social feeds. It is my understanding that the batteries pose a very serious risk of fire to the point that I must charge my vehicle below maximum capacity/range, I must not drive the vehicle to it's maximum listed range, and park it outside while charging so that the potential of my house catching on fire might be averted. As mentioned Chevrolet has not reached out to me to warn me of this issue, rather I've had to look up my VIN on their website for open recalls of which there is one regarding this specific issue. Outlining exactly what I've listed above, with no time frame or foreseeable fix available.

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Gm has rendered my vehicle useless. I drive hundreds of miles a day. I bought the 2021 bolt in July with an estimated 259 mile range which was fine. That has now been slashed by 40% which isn’t adequate and is not the car I purchased. And parking it outside full time will likely result in rodent damage as they apparently like the soy plastic wrapping on the wires. Lastly, the gm spokesman on twitter stated that bolt owners need to park 50’ away from other cars. This is all quite impossible. I bought this car brand new just 2 months ago and it’s now ruined for my use. I contacted gm on 8/24/21 and they stated that I could rent a car and submit the rental receipts and gas receipts to them for reimbursement. But, they would not commit to a timeframe for reimbursement. Anecdotally, people online who have gone this route have waited 6 months for reimbursement of their first month rental and gas. Which would mean that I would have to spend $12,000 before I would receive my first reimbursement check for the first months rental and gas. This I’m addition to the payments for the lemon I purchased. This is absurd. For a company that grossed $222 billion last year to expect their customers to spend that kind of money out of pocket. I bought the bolt because it was the cheapest ev and I don’t have $12,000 to front gm. I recall in the not-too-distant past gm received a bailout with taxpayer dollars. The NHTSA should have the authority to force gm to pay for our rentals until they can fix their mess. It is clear that gm isn’t going to do the right thing. Just take a look at the case of the guy who’s bolt burned up and gm said “fire invalidates the warranty” and refused to make him whole. Gm told him if he didn’t like it then “he should sue”. Because they know just as the average bolt buyer can’t shell out $12k for a rental he also can’t spend $15k for an attorney to sue them. This is outrageous and gm shouldn’t be allowed to get away with it.

I am filing a complaint with regards to the 2020 chevy bolt recall. When I purchased the vehicle in July 2021 from chevy, the 2020 model was not affected. They then issued a recall August 2021. I have been waiting patiently for the battery replacement; however, this has still not been remedied. When I contacted chevy online and my local dealer, they were unable to give me a timeline for when this will be fixed. As it has been >18 months, I am frustrated that this has not been resolved in a timely manner. Thank you for your time and consideration. Sincerely, david noyd.

This recall advises not parking in my garage due to potential fire, it advises not charging to 100% due to likelihood of fire, . By not charging to 100% the car does not operate as intended. The richmond International airport posts a sign saying bolt vehicles may not park in their garage or it will be towed at the owners expense. My windshield has a crack the length of the windshield. Safe lite ordered a Chevrolet windshield more than 3 weeks ago and Chevrolet has not been able to provide safelite a windshield replacement. What alto dealer builds a car and does not stock replacement parts for obvious failure points! there is a recall on the floor mat sold by Chevrolet on the drivers side front. Chevrolet stated that the mat must be removed however parts are not available at this time as replacement. These failures are unacceptable and gm/Chevrolet should be mandated to buy back the car from the user immediately!.

The "high voltage battery may melt or burn" recall for my vehicle (2021 Bolt Ev) still says "remedy not yet available" 20 months after the recall was issued. This is unacceptable to not have a solution after this amount of time. . Read more...

How was your safety or the safety of others put at risk? drivers have to follow unfair guidelines that cripple the car. I am not able to follow the gm guidelines without affecting my livelihood and how I use the car to commute and charging procedures overnight to achieve the needed range for daily commute. 1. Set your vehicle to a 90 percent state of charge limitation using hilltop reserve mode (for 2017-2018 model years) or target charge level (for 2019-2022 model years) mode. Instructions on how to do this are available in the videos below. If you unable to successfully make these changes, or do not feel comfortable making these changes, gm is asking you to visit your dealer to have these adjustments completed. 2. Charge your vehicle more frequently and avoid depleting their battery below approximately 70 miles (113 kilometers) of remaining range, where possible. 3. Park your vehicle outside immediately after charging and do not leave your vehicle charging indoors overnight. Has the problem been reproduced or confirmed by a dealer or independent service center? nationwide recall confirmed by NHTSA has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no, appeared 8/20/21 according to NHTSA recall.

My battery still has an open recall replacement since August of 2021 and every time I call gm to inquire about the availability of a replacement they just tell me it's not available yet. I do not consider this being handled in a timely manner and that's my complaint. I don't understand how they are allowed to sell new Bolt Ev's and euv's without having replaced current owners batteries yet, it's been over a year and a half now. The suggested remedy was to limit charging to 90% and park outside away from other vehicles and structures which was an incredible burden in practice. In the meantime they issued a software patch that limited charging to 80% which further reduced usefulness of driving car any longer distances and especially in winter cold temperatures range is greatly impacted.

Chevy is not communicating with owners and putting batteries in cars on dealer lots so they can be sold and producing new cars with the new batteries. I was told by their ev hotline that new cars are being sold for $7,000 to $10,000 over msrp, making a cash payout not an option because I couldn't repurchase a car. They had an unadvertised program to do msrp to msrp trades. They have denied my request, due to a high level of interest in the program. I found out about this from a blog post, not chevy. They are not responding to my requests for a time frame of when my car will be fixed. I'm hearing on blogs that it's going to be more than a year. I'm seeing on line that some people are being told the repair will be more than a year from now, which will exceed connecticut's lemon law. The lemon law states you have 2 years to report an issue. I purchased the car in June, 2021 with a range of 259. In August, 2021 it was recall and had restrictions put on it lowering my range to 216, a software update was released in February, 2021. This was advertised as removing the restrictions, but it reduced range again to 207. They offered to pay rental fees and gas, but failed mention that reimbursement would take 6-8 weeks, in February and now it's taking 8-10 weeks. I do not have the money to put up front for the rental. I tried to reach out to ebony, evconcierge@Chevrolet. Com, to see if they would pick up interest on my credit card or expedite the reimbursement. She will not respond or call me back and her extension asks for a password, which I do not have. Please help. I have a funeral for a beloved uncle and the trip is going to take over 6 hours due to rerouting to get to supper chargers and the hour long wait to charge. On a full charge this trip can be done in 3 1/2 hours. I don't have the money to rent and I never pay interest on credit cards.

Recently going from cali to az and back I had 7 check engine lights while charging but onstar said nothing is wrong. Also it happened while running at still while running the ac. This is very dangerous and I refuse to drive my bolt and will payout of pocket for a rental and seek reimbursement. Anyways ive been trying to send these videos to engineering/you. Here is 4 videos electrify America check engine https://youtube. Com/shorts/15j8qhnrprc?feature=share evgo with onstar. In California evgo https://youtu. Be/yh_3m5jmiam electrify America. California. Https://youtu. Be/xzos_-e8fhg evgo az https://youtube. Com/shorts/zf61arcn8z0?feature=share.

The bolt euv suddenly and unintentionally sped forward when being parked in our garage. My wife slammed on the brakes and stopped the vehicle before it could hit the garage wall. No damage occurred.

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The car can blow up and catch on fire due to excessive heat and humidity. Dealer is responsible for fixing it but it's been over 2 years and I want to end my lease early due to safety concerns. I have barely driven the car and kept it out of the garage (except for charging) but fire safety concerns are not being addressed by all chevy dealers in houston. No one can fix it and even if they did, it would take months so I want to turn it in to dealership and get someone to fix it so they can resell it safely. By driving and paying for this recall, I am at risk for death due to lithium battery explosion and no one is repairing it. Dealership notified of recall in Aug. 2021 and never contacted me about a solution, just told me to not charge it to 100% and keep it outside.

I am hoping to get a full refund on my car. When I bought it, I was never warned of the fire dangers. I park it in a carport and there is no other area where I park it. I worry every night because I can’t park far from other cars. Also, the carplay constantly freezes and the maps show completely different areas.

I had purchased gm original equipment when I bought my car. They are the factory floor liners that are sold by gm and can be bought at the dealership. The floor liners, for the most part, cover all of the footwell areas of the driver, passenger and rear seating. The following dates are approximate so keep that in mind. In August of 2021, I was attempting to get out of the way of a commercial vehicle that was about the run me off the road. While attempting to do that the accelerator pedal became lodged under the drivers side floor liner and would not release. This caused the acceleration for the car to be at the maximum level, resulting in the car taking off very rapidly. Only after applying the brake at the same time and getting over to the shoulder was I able to shut the car off and dislodge the pedal from the floor liner. Besides being absolutely terrifying it was extremely dangerous. It again happened in October of 2021. It is obvious when you look at the floor liner and it's design. The edge is sticking up just far enough to catch the bottom of the accelerator pedal and becomes very difficult to dislodge, especially when you add in the panic it causes when your car suddenly takes off as fast as it possibly can in traffic. I have contacted gm about getting replacements sent out and they said they are not doing that at the moment. I contacted the dealership where I purchased the liners and they said they were not going to do anything about it.

The battery may be faulty and burst on fire. This was recall last year and this year and the remedie didn’t work. 2 more fires where confirm after the final remedy.

Battery. The new guidelines from chevy and the NHTSA for my battery recall render the car, which took some planning for charging before this happened, a major inconvenience at best. I live in an urban environment in a multi-family dwelling, and it is not possible for me to consistently park my car outdoors away from structures, as no such places exist. Expecting me to monitor my vehicle during charges that go on for 4-5 hours is also close to impossible. Nor am I sure what this 'monitoring' would even entail, as no one can realistically imagine owners are going to sit next to their vehicles and stare at them for multiple hours every week. I already had only a handful of charging options available and now, if I can't charge indoors, even more are taken away. I am proud to support our transition away from ice cars, and was absolutely willing to endure some transitional issues, but even I were willing to tolerate the narrow range of ability of my vehicle before the battery swap is available (which there is no promised date for) expecting these absurd limits for people who want to use their cars as normal transit is simply discouraging future ev owners, and that is not a situation our climate can afford. I'm sure the NHTSA knows that 40% of greenhouse gases come from transportation, and I sincerely hope your agency does it all it can to not discourage early adopters like me from being a small part of the solution to this problem.

I recently took my vehicle to carr Chevrolet 15005 sw tualatin valley hwy, beaverton, or 97006 related to the ongoing chevy bolt recall, in particular the portion "owners who have not visited their dealer to receive the original recall remedy should visit their nearest Chevrolet dealer to obtain this important software update, which includes a diagnostic check on the health of their vehicle’s battery system. After obtaining the software update, customers should still take the interim steps summarized above. " I had only had the first of two software patches applied and the latest recall indicates I should indeed acquire the second patch. Despite my having an appointment with the reason noted being this software update, the service department attempted to refuse me service. They tried to convince me this software update was not needed, told me it would take a long time to apply and they'd have to try to fit me in, told me the software did nothing, and told me I should go home and not worry about it. This directly contradicts NHTSA and Chevrolet guidance and potentially puts me, my family, and my neighbors at risk. If this is representative of Chevrolet's response to the bolt situation, this is very dangerous. At a minimum this dealership poses a danger to oregon residents.

My car is going through the second recall for batteries. The initial fix of a software update was unable to remedy the issue, and now there is another recall with no timely resolution. Chevy's recommendation to not charge my car at night and not use a significant portion of the battery significantly impacts the usefulness of the car. I will try to adhere to the recommendations, but I'm not 100% confident this will prevent a potentially dangerous fire. Chevy should move quickly to buy back affected vehicles at a price that will allow owners to replace their cars with a safer alternative. It is unacceptable that chevy is putting so many people at risk by not resolving this issue.

I was sold a vehicle that is 30 times more likely to catch fire than any gas propelled vehicle (https://allev. Info/2021/07/early-chevy-bolts-much-more-likely-to-catch-fire-than-a-gas-car/). To date, gm's solutions have been unacceptable. First, hobbling the car so that it performs at 90% capacity was offered, though I did not agree to purchase 90% of an automobile. Then it was "fixed" and deemed safe, yet more fires have occurred within the supposedly repaired vehicles. Gm's current solution is to again limit the battery charge to 90% (owner's responsibility), to not leave the car unattended while charging (it can take many hours to charge, so this is an onerous and ludicrous ask), and, remarkably, they've stated that the vehicle should not be left in or near a structure in case of fire. Shall I just chance burning down the local farmer's field or forest that I'm forced to park it in, then? I've requested a buy back by Chevrolet and was refused. This is a preposterous situation that puts me, my passengers, and others around me in danger.

I purchased this car (chevy Bolt Ev) under the assumption that I could simply charge overnight and have the car ready for the next day. Chevy has come out with multiple supposed fixes yet still has fires. I have a newborn at home and can basically no longer charge the car at home since I feel I would be putting my family at risk. Chevy now says we can only use the fraction of the battery charge safely. This is simply unacceptable and I am doubtful chevy actually knows the root cause of the issue.

I am concerned about the unacceptable fire risk posed by the battery in my 2017 chevy bolt and the unrealistic changes chevy has asked owners to take in order to avoid fire risk while awaiting the remedy. I own a garage, and cannot park my car there without fear of damage to my condo. I also cannot charge the car without wasting my time supervising it. I am experiencing problems sleeping at night, due to the fact that I have a potential fire risk sitting outside of my home. The range of mileage is also greatly reduced while waiting for the recall remedy, which resulted in extra time I must supervise my car while it charges.

Vehicle was driving in drive mode, and began to surge as if it was regenerating hard (felt as if downshifted quickly in a manual), which was odd since it was in drive not low. Pulled over and placed the car in park. Car began to smoke (first noticed from the front underbody). Exited the vehicle and got far away. Called 911 and gave the dispatcher the information. The car lit on fire. Called 911 let them know the fire had begun. Car fully burned by the time the fire department was able to put out the fire. -what component or system failed or malfunctioned, and is it available for inspection upon request? unknown, and it will be available for inspection if requested. -how was your safety or the safety of others put at risk? the fire could have easily killed someone and having to stand on the shoulder of a multilane highway next to a blaze was dangerous. -has the problem been reproduced or confirmed by a dealer or independent service center? there is no vehicle left after the fire (total loss confirmed by insurance) -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? insurance CO. Has. Gm will be -were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lights appeared at any time.

We own a 2018 Chevrolet Bolt Ev which has once again been recalled due to battery fires. We are not limited to how we charge our vehicle, where to hark and limited to 60% of the mileage range that we paid for while we wait to see if gm can fix this issue. Replacing individual cells in a dirty auto dealers show in a battery that was built in a clean room does not seem like a good idea. I'm not comfortable that gm can be successful identifying whether or not my battery is defective. This is a serious safety issue. My family, our home, people and property where I drive and park are all at risk. I no longer feel comfortable driving this car. The restrictions on charging are onerous. We are on time of use for our electricity so that we can charge at night when it is cheaper. Now we are told we have to charge during peak hours at triple the cost. We can't park in the garage so the vehicle is sun damaged and the battery is overheated while sitting all day in the hot socal sun. We also are at high risk for damage to the wiring from rats now. We already have an issue with the rats eating the wires in our RV. Gm must be forced to replace the entire battery pack in every vehicle affected by this recall. They must provide loaner vehicles or details on reimbursement for rental cars.

Chevy has not managed the recall very well as the fire risk with the battery is a known issue from years ago, and yet the company tried to fix it with software. Fixing with software is impossible as it is a hardware issue. The safety of our family is compromised by owning this vehicle, and the company has been very difficult to reach for a buyback.

After gm denied my request for repurchase “as there is a remedy for the battery fire issue” (less than 1 month ago) I completed the recall at my nearest dealership [it took a while as ‘my ev guy is on a 2 week vacation’ according to the service manager] I could only drive my car after 10 or so days only to find that the infotainment system has acquired a mind of its own! the radio volume has a huge time delay between the time that I command volume up or down and when that actually happens, and also both the rear and front view camera turn on randomly / alternate with the radio display while backing up and/or parking. This is obviously a bug in the software that started after the new battery monitoring software was installed (and supposedly got a pass while inspecting the pack on my vehicle) my vehicle would be available to inspect by the NHTSA upon request. Although initially it doesn’t appear to be a dangerous condition, if the software that is supposed to monitor the health of the battery pack is defective, how is it possible to trust it? I have not had the chance to have this issue checked by either the dealership or an independent service facility or an insurance agent or the police, highway patrol or others. I got no warning signs, lights or any other type of advance notice of this.

I own a 2018 chevy bolt and gm has issues 3 different recalls on the battery due to risk of combustion. First was a software fix to reduced charge capacity, second was a supposed to be a permanent fix to resolve the issue, and finally gm has issues a 3rd recall where they state they will replace failing modules. With each recall the requirements on the owner to keep the battery from combusting have become more and more strict. Effectively, I only have about 140 miles of battery charge out of 230 because they suggest not charging past 90% and not going below 70 miles remaining. Also I cannot charge my car indoors or unattended. At this point I feel unsafe having this car near my home or family because of risk of combustion.

There is a risk of battery catching fire in the 2017 chevy bolts. My car had the original fix and now we are told it wasn't sufficient and another fix is pending. In the meantime, my car and my surrounding buildings/home are at risk of catching fire. I am following the recommended precautions until the fix is available, but it means I cannot park in a garage, nor fully charge my car. I have already been denied a buyback attempt and tried going through the bbb to settle a complaint, but my case was mysteriously closed by bbb. I will follow up with them but I would appreciate either a new battery or an option to buyback or swap. I am not sure what other documentation is needed from me.

We need NHTSA to require that gm replace all batteries immediately. Allowing cars that might bust into flames is not acceptable. The 2017-2019 bolts now have effectively 144 miles of range. Charging up to 90% of 238-mile total range gives you 214-miles of range at the new "full charge". And leaving 70 miles of range as your new 0 miles of range will bring you to a total range of 144 miles. Not allowing me to park my car in my garage because of fire hazards makes the matter even worst.

There is an open recall on my vehicle, but chevy never notified me about it. I received an email about the initial recall in November 2020, but found out about this most recent recall only from the chevy Bolt Ev facebook group I am part of. Searching my VIN on the chevy website did not yield any results for a couple of weeks (now it says that there is an open recall but no remedy yet), but now searching the VIN and looking at the battery sticker information tells me that I am, indeed, part of this recall and have never heard anything directly from chevy. Many others in the group reported receiving an email but I have not received any communication. This seems very suspect and very dangerous. I purchased the car used from a dealer but since I received the original Nov 2020 recall information I know that chevy has my information, they just didn't contact me for some reason.

The battery has the potential to catch fire while it is charged or parked. The given precautions provided by gm makes the car unreliable and unusable. The battery and the vehicle is on usable due to its limitations based on charging. Gm has no remedy for this vehicle.

My car is cheavy bolt electric car 2017. It is recalled for battery fire explosion on or about July 2021. I took the car to dealership for recall only on 17 July 2021. After 2 hours they returned the car to me with no explanation on my receipt about recall. I think they did not do anything to the car since no report shows on my receipt. When I asked manager of service they told me ignore warnings on recall. You can park on garage and can charge the car normally. It appears they did not fix my battery problem and I am afraid of my safety. It appears they do not have protocol to fix the car battery.

Battery catching on fire. Instead of replacing the battery they keep doing software update now they want us to park it outside , not charge at night when it’s whole purpose to charge cheaper, or babysit your car for 9 hrs so it’s unattended.