Ignition Switch problems of the 2017 Chevrolet Colorado

The contact owns a 2017 Chevrolet Colorado. The contact stated that the key failed to be removed from the ignition switch occasionally. After several attempts with manipulating the gear shifter, the steering wheel, and manually turning the key in the ignition cylinder, the key was extracted from the ignition. The contact took the vehicle to ken ware Chevrolet Buick GMC Cadillac (1595 newmark st, north bend, or 97459, (541) 982-2574) to be diagnosed however, the mechanic was unable to determine the cause of the failure. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage 40,000.