Instrument Cluster/panel problems of the 2024 Chevrolet Colorado

The contact owns a 2024 Chevrolet Colorado. The contact stated that while traveling by RV and towing the vehicle, the contact followed the manufacturer's recommendation to disconnect the battery while towing. Upon arriving at the destination, the contact reconnected the battery and started the vehicle; however, the instrument panel was blank and failed to display pertinent vehicle information. The vehicle was taken to the dealer, who diagnosed a failure with the radio module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

The contact owns a 2024 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended, and displayed a black screen. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was taken to the dealer several times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 4,500.