general problems of the 2011 Chevrolet Cruze - part 2

78 problems related to electrical system have been reported for the 2011 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Chevrolet Cruze based on all problems reported for the 2011 Cruze.

36 Electrical System problem

Failure Date: 05/02/2016

Possible electrical problems. Dash board randomly lights up; radio has gone completely off; steering wheel difficult to turn; security lock out engaged once; traction control came on and hard to steer and several occasions. This incidents are happening randomly and had near miss on highway not expecting the steering to lock up or become extremely difficult. This has happened over last several months. Independent car repair shop could not find anything, but still happens.

37 Electrical System problem

Failure Date: 05/01/2016

2016 ecm reprogramming recall ever since I brought my car in for the recall in 2016 to have the ecm reprogrammed, I have had severe issues with very rough idling, slow acceleration, and inconsistent fuel usage. Check engine light comes on and lists several sensors that need to be replaced. We replaced all of them and the problem still comes back. Now the codes indicate there is a catastrophic issue with the ecm and chevy will not cover it even though this issue started from their own recall.

38 Electrical System problem

Failure Date: 04/16/2016

Tl- the contact owns a 2011 Chevrolet cruz. The contact stated that while driving approximately 70 mph, there was a drastic reduction in speed below 40 mph with no warning. The dealer mike anderson Chevrolet, 119 e main st, gas city, in 46933, (765) 327-7326 had scheduled an appointment, diagnosed and had replaced the pcv valve under a warranty however the failure recurred. The contact was uncertain if it was the oem part that may fail if it was replaced again. The contact as a mechanic, diagnosed that the same code showed for the diagnostic testing from southward Ford, 1430 n baldwin Ave, marion, in 46952, (765) 662-2561 indicating that the pcv valve failed again. The manufacturer was notified of the failures, provided no remedy other than taking the vehicle back to the dealer for repairs. The manufacturer had issued 209 TSB on electrical, 75 TSB on the engine, 96 TSB on engine and engine cooling and 1 TSB for vehicle speed control but had not issued a recall campaign to provide a permanent fix for this failure yet. The approximate failure mileage was 54,000. Dyd.

39 Electrical System problem

Failure Date: 02/05/2016

From a stopped position, I would accelerate through 1st gear, just before I change gears to 2nd. The whole car's electrical system goes haywire. All systems reset, most of the time this means I can a very bad jerk in between gears 1 and 2. A few times the car turned off. If the car does die, I am unable to start the car or jump it for at least 15 minutes. The longest I had to sit was over 30 minutes. Chevy's dic system tells me to check a variety of things, not always all of them. But usually check power steering and airbag systems. A few times it told me to check traction control systems. The check engine light has never come on in any of these instances. Chevy says this is due to a faulty ground wire, which they replaced and it continues to do this. This is a very dangerous situation, where if I was in a busy intersection I could easily be caught in an accident. Luckily, this has happened mostly in residential areas.

40 Electrical System problem

Failure Date: 12/05/2015

On 12-5-15 I was on my way to CT from mass and was on 91. About 45 minutes into the trip the car began to loose power and the check engine light came on and the service stablitrack light came on. As soon as the light came on the temperature gauge and rpm gauge would fling up and down quickly! I immediately went from 65 mph to 30 mph. ( I was almost rear ended by a car behind me) I coasted my way to the right lane and was able to get off the exit. The car took about 4 hours to go back to normal. ( I returned to mass, I had to take the back way home and avoid the highway as the car still had reduce speed) the car will return to normal and the check engine light will go off. Everyday now the check engine light will come on and it will say service stablitrack. The car immediately looses power and you can hear the engine (sounds like a fan blowing hard) the transmission will not shift. The rpm will jump to 4-5 while only getting to a speed of 35 mph. The dealer has no idea what I am talking about. This car was bought in January of 2015 and has less than 65,000 miles on it. I have read a few complaints about this similar situation happening to the same car I have. This is a safety issue!!! the car has been serviced on time!!! please help me!! I refuse to take the highway as I never know when this is going to happen. . . . .

41 Electrical System problem

Failure Date: 10/03/2015

Tl-the contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at 70 mph the glove box lighting started to flicker and the exterior lighting failed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the negative battery terminal clamp needed to be replaced. The vehicle was repaired under technical service bulletin number (TSB): 14311, NHTSA id number: 10057574 (electrical system) however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 60,710. Ah.

42 Electrical System problem

Failure Date: 08/17/2015

Have had repeated issues with service stabilitrak light coming on while driving and then power being reduced to vehicle, causing unsafe driving conditions; following recall to reprogram computer engine fan ran continually for days; car died when startong, dealer replaced computer tried to return with check engine light on, now stabilitrak issue has recurred again. Not confident that dealership has any clue what is really wrong with this car. The dealership's most recent guess is that something is wrong with the transmission but that they are getting a code they don't recognize.

43 Electrical System problem

Failure Date: 08/08/2015

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 58,278.

44 Electrical System problem

Failure Date: 06/16/2015

This incident with my Chevrolet Cruze has happened on more than one occasion in the same month. I will be driving, coming to a stop and the whole car will turn off on me. The air conditioning shuts off, radio, the whole car powers down. I put the car into park, turn off the car, wait a few minutes and turn the car back on. Praying that me and my two year old don't get into an accident throughout the incident.

45 Electrical System problem

Failure Date: 05/28/2015

While driving the radio shuts off and a warning pops up in the center between the speedometer and rpm gauge that says service stabiltrac or service traction control. While that happens the power steering shuts off. That's a normal occurrence that happens randomly once or twice during my 20 mile drive to work, and on short drives for errands. Today the vehicle completely shut off twice while driving down the road. I almost wrecked 3 times going around corners when the power steering shut off along with the radio.

46 Electrical System problem

Failure Date: 02/01/2015

Tl-the contact owns 2011 Chevrolet Cruze. The contact stated that while driving at approximately 60 mph, the vehicle stalled without warning. The intstrument panel warning lights illuminated. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 29,000. Aw.

47 Electrical System problem

Failure Date: 01/09/2015

I purchased a used 2011 chevy Cruze lt three months ago. Prier owner owned the vehicle for 3 years and hardly drove it. I was sitting at a light when the check engine light came on the the "engine power reduced" flashed on my screen. The car slowed to 2 mph. I pulled over and turned off the vehicle. Later I turned the car back on, check engine light came on. When I started to drive "service esp" flashed on my screen, then "service traction" flashed on my screen following by "engine power reduce. " this happened to me 3 times in the same trip and is very dangerous. I thought maybe it was because of the snowy weather and freezing temperature? anyone have this happen? how can I fix it? help!?.

48 Electrical System problem

Failure Date: 01/01/2015

The Chevrolet Cruze 2011 is compromised by hacking and tampering and allows for the endangerment of the drive, other motor vehicle drivers or pedestrians. The radio antenna will sound off and constantly make a roaming noise as if being accessed. This is at every stop sign and every stop light or every destination reached by gps markers. The Cruze system is allowing the 24/7 tracking when it is used and tampering with the intent to cause malfunction or annoyance. The throttle is being cut off deliberately at stop signs, and traffic lights and destinations, the radio antenna will constantly make a roaming noise "searching or access". The vehicle is deliberately being used for stalking blacks for hate crimes while testing out vehicle halting systems by clearly satellite. This has happened 100 or so times in the 3 year I have had the vehicle and there is no remedy. When other persons use my own vehicle these issue do not arise and I have confirmed this with other owners, my vehicle is a unique occurrence that involves also a hate crime in public, police stalking, law enforcement stalking, home stalking and tampering of all electronic devices I own or use in my home. This car is not safe and the throttle cut offs are deliberate and specific. The throttle as I said already is cut off at a stop sign or mid acceleration with the intent to remove operator control and halt the vehicle. The lights are turned on and off on their own on one occasion. I have had other people test the car, these things do not occur even while I am in the passenger side. Only when I am the sole individual driving the vehicle alone is the throttle cut off and the lights tampered with including the antenna for stalking and tracking where I go. This is my second filing to address white supremacy under the color or law that interferes with personal property and use and control of property.

49 Electrical System problem

Failure Date: 12/19/2014

Leaving a parking lot the instrument panel began to blink on and off every check engine light started to come on and off. Power steering was lost for a short period. Still in the parking lot at a stop sign turn the engine off. The car was completely dead, no lights no clicking noise when you attempt to re start. Opened hood checked the new battery wiggled the cables interior lights came on and car started up. Since then it has happened numerous times each event getting worse. Eventually it died and was towed to the dealership and is being looked at. This seems to be common with Chevrolet Cruze.

50 Electrical System problem

Failure Date: 12/19/2014

I was driving on my way to the store, suddenly I started smelling something burning. I the thought that the smell was coming from outside. But it happened again on December 31st when I was on my way home from work. I didn't see any smoke, but I smelled something burning. The fumes were coming from the vent. This needs to be checked out.

51 Electrical System problem

Failure Date: 12/15/2014

Heater at first did not work; dealer removed air bubbles and topped off radiator. The dealer mechanics mentioned that typically the thermostsats or temperature sensors have gone in the Cruzes. 2 weeks later - sure enough, back at dealership - need 2 temperature sensors now. Based on blog activities - it seems like these warrant a recall.

52 Electrical System problem

Failure Date: 11/30/2014

Was traveling on the highway with cruise control set at 67mph when suddenly the car just lost power and the engine quit running. All of the dashboard instruments lost power ,gas gauge registered empty, etc. Although the radio did not go off. Luckily this happened with very light traffic and was able to pull off in the emergency lane and put the vehicle in park and restarted the vehicle with no trouble. Continued our trip and did not happen again. After thinking about this I did notice the vehicle a few weeks ago losing some accelerating speed/power intermittently while traveling. Not sure if that was an indicator or not. Did call onstar approximately 5 hours after incident to diagnose and see if any error codes came up and they stated they showed nothing. This is my daughters vehicle and I fear that if she is traveling in heavy traffic and this happens again that this could cause a sever accident.

53 Electrical System problem

Failure Date: 11/18/2014

The vehicle would not shift out of park nor remove the key. The wheel was locked as well as the shift lever. The car would turn on however would not move. There was no lights in the vehicle.

54 Electrical System problem

Failure Date: 11/17/2014

Was driving the Cruze, a message flushed in screen "ac turned off due to high engine temp" ac was not on, heat was not working, turned off blower, the screen changed to engine overheated idle engine, then changes to partial power loss and the car became sluggish, I had to continue driving until a safe place was available to pull off, then the reactions control light started blinking and my oil life indicator told me to change oil before returning to the partial power loss message. I towed to dealer.

55 Electrical System problem

Failure Date: 08/09/2014

My car keeps shutting off while im driving it. . It is now not even turning on at this point. I try to start it and wont turnover. Last week while driving down the highway at speed 35-40, my radio and a/c turned off, then the car began to slow down, then shut off in the middle of the highway. I want to add how extremely dangerous this is for me (7 months preganant, and 2 little girls in car). I tried scheduling an appointment several times for the electrical recall and have been scheduled far out.

56 Electrical System problem

Failure Date: 05/01/2014

It said service esp.

57 Electrical System problem

Failure Date: 04/21/2014

On this date we scheduled a oil change with a dealer who has performed all maintenance, recalls and repairs since the purchase of our new car. We where notified that the car was ready for pick up that morning as we arrived we paid our invoice, the consultant made us aware that the engine light came on (first time since new?) this consultant did not document this engine light to our records. Well, the engine light kept going off and on during the next 10k miles (2 oil change later, out of warranty, my falt) I had this check engine light diagnosed by our dealer and they had the codes and then futher tryed to correct the problem. They wanted $800. 00 to install a new air intake maniflod and throttle body then continue to test for more problems with no garrantee of repair. I could not afford the repair and declined the fix. The other problem surrounding this car since April 21, 2014 was that the fuel gauge would not show full after fill up and would move up and down the scale on the gauge. The ac would come on at stange times when running the heater? well any ways that was 7 hours at the dealer and made for a long day. I had to return to pick up the cover they forgot to install over the spark plugs, and complained about the leather sets being soaking wet with water and that the car has had these problems since April 2014 under warrantee, the dealer did not want to help us? I purchased this car from them and purchased the 35k oil change extended warrantee and bumper to bumper warrantee? this dealer did all ! the maintenance, recalls and repairs. I'm glad we didn't go over the 1000 foot cliff at yellowstone when the brakes decided not to work (we learned later of the brake recall) they have a excuse for every question you ask, no reports on the all point exspection on our brakes and tires, password problem they say? I'm ready to buy a truck elsewhere now, poor gm an chevy.

58 Electrical System problem

Failure Date: 04/21/2014

After the service date of April 21, 2014, for a coolant leak. I was notified by a service adviser that the engine service light was on which was not on prior to my visit. The engine service indicator light on the dash is still coming on and off based upon I would guess a number of starts and stops. I investigated what I could and found the gas cap was broken, not locking into place. So I purchased a new cap from the dealer and replaced it. I purchased a code reader and eraser, but still have the on/off indicator light on the dash. So, I have an appointment on 11/20/2014 with the dealer to check this third time coolant leak, change the oil and there inspection as well as the engine service light on my dash.

59 Electrical System problem

Failure Date: 02/20/2014

2011 Chevrolet Cruze. Consumer writes in regards to vehicle shuts off while driving. The consumer stated she informed gm of the problem, and they response by phone, was that they planned to do nothing and recommended the consumer visit the dealer to have a $400 throttle block installed. The consumer stated on 2 separate occasions, the vehicle shut down and the ignition reset itself.

60 Electrical System problem

Failure Date: 12/01/2013

Radio flashes on and off an instrument cluster is flashing warning light. Engine runs rough sometimes and ac blower motor turned on and off sometimes and turn signal indicator continue flashing but does not make it usual but clicking and then resumes clicking noise.

61 Electrical System problem

Failure Date: 11/01/2013

The contact owns a 2011 Chevrolet Cruze. The contact stated that a burning odor emitted into the vehicle through the heating and air conditioning systems. The failure occurred without warning. The vehicle was taken to a local dealer several times; however, the diagnosis was unknown. The manufacturer was not notified of the failure. The failure mileage was 36,000. The VIN was unavailable.

62 Electrical System problem

Failure Date: 09/12/2013

In sept of 2013 after just a few months of owning the car I was rear-ended at a speed of 25-30 mph. The airbag didn't deploy and my head bounced from the steering wheel to the headrest where I suffered a severe concussion leaving me out of work for a month. Also my radio console lights flash on at radom times, I experience the turbo lag crap the dealership gives as and excuse (especially after telling me during a service test drive that my car didn't have a turbo!) and after owning it for 1 month a part of the engine fan sheered off and destroyed my a/c unit leaving me with a $2500 bill to redo that. I can't wait for my settlement from the accident to get the hell out of this car. This is my first and last chevy ever!.

63 Electrical System problem

Failure Date: 08/01/2013

Front passenger air bag "off light" comes on intermittently on my 2011 Cruze when an adult is sitting in the front passenger seat -- indicating the air bag system is off. I've taken it to my gm dealership twice and both times they say that everything checks out ok and there is nothing they can do. The car air bags have never been deployed. There is a flaw with this safety system and gm should step forward and come up with a fix.

64 Electrical System problem

Failure Date: 01/12/2013

After oil change and left the dealership a strong smell of burning antifreeze filled the inside of the car, it was very difficult to breath. I turn the car around back to the dealer they checked (or so they said) could not find anything wrong with it, when I got into my car it was covered with air freshener they put so much of it to cover up the burning smell that it took about 3 weeks to wear off and the smell started all over again. But they won't do anything because according to them there's nothing wrong with the car. The trunk button does not work anymore though at the dealer they confirm is an issue they have with the Cruzes they won't cover under warranty and have to pay $200. 00 for something they know is a faulty part on this car.

65 Electrical System problem

Failure Date: 08/08/2012

In 2012 I started having issues with my vehicle "Chevrolet Cruze 2011" and the vehicle is now or has been under gps based surveillance. The vehicles surveillance became aware to me during 2013 when I noticed constant beeping sounds. These were not the chime sounds indicating "vehicle service needed", these are post beeps or "hard drive access". The post beeps indicate access to the vehicles electronics system and compromising "electrical safety" and "sole operator owner" abilities. Any time I step near the vehicle it would "sound off" indicating I approached the vehicle. Any time any other person approached the vehicle it would not "sound off". Any time I enter the vehicle the,car would "sound off". Any time any other persons would enter the vehicle it would not "sound off". When beginning a trip the vehicle would "sound off". When reaching a stop or destination the vehicle would "sound off". When stopping at a stop light the or any stop sign or vehicle halt the vehicle would "sound off". The vehicles electrical system has been compromised, allowing malfunction and alterations of vehicle calibration "assumption". I have had electrical flaws within the vehicle such as the fans never shutting off since the stalking began. Sounding off would be the audible post beeping hdd access sound, indicating information transfer within the vehicles computer system. This event is unheard of, and is undocumented on the internet, I also was able to verify with others that was not a noticeable event. This is a deliberate targeting and isolated harassment of myself and my personal life from a unknown source remotely.

66 Electrical System problem

Failure Date: 07/11/2012

I have returned my 2011 Cruze for electric windows automatically going down and not going back up. . . . 3 times replaced. . . The dealer told me after the third repair it was because of my dog drool. . . I then duck taped the window buttons on each door in the back where our dog sits and the same thing keeps happening. . . Only this time it begins from the main mechanism on the drivers door which means it is not from our dog. . . . I need help having this fixed. . . . We also had ignition problems for the same car 2011 Cruze. . . Having to have it towed to the dealer and it cost nearly 500. 00 to fix. . . I am hoping to be eligible to get a refund. We to were driving . . . When we started the car I could feel the ignition lock and were unable to get the key out. . . The key actually broke in the ignition. . . The 2011 is not mentioned in the recall list?? this is the first brand new car I have ever owned and I am extrememely saddened by all of the issues occurred in the first 2/12 years. . . I hope you will help. . . Thank you. . . J demars.

67 Electrical System problem

Failure Date: 06/06/2012

Tl-the contact owns a 2011 Chevrolet Cruze. The contact stated the vehicle was parked with the engine in operation and she noticed the speedometer displayed a reading of 100 mph. The similar failure occurred sporadic and would fluctuate in the miles per hour. The vehicle was taken to an authorized dealer three times and they were unable to detect the malfunction. The failure continued to occur and the vehicle was taken back to the dealer where the computerized system was reprogrammed. In addition, the air bag warning indicator would not illuminate whenever the front seat occupant weight was 120 pounds. The approximate failure mileage was 16,000. Js.

68 Electrical System problem

Failure Date: 02/29/2012

1st the vehicle failed to shift into reverse. The torque converter had disassembled and transmission was replaced. One month later the engine began to smoke, the valve cover had melted and needed to be replaced gm charged me for this under warranty part. Then, I was making a left hand turn onto a residential street my vehicle began to smoke inside the vehicle. I shut down the car and looked under the hood oil was in the anti freeze fill tank, I called gm they sent a truck and took it to dealership. The result; gm told dealership to replace engine, called back and said don't replace try to fix it. They replaced the turbo charger, turbo cooler, and oil cooler, only to have me back 5-6 times with cooling problems, the vehicle still has cooling issues, and goes back for service every two weeks or so. The vehicle was brought back to service as there were still shifting problems. They found the torque converter disassembled and transmission had to be replaced again, and then again a few months later. The vehicle has a steering issue that has been brought to the their attention. The steering locks up periodically when traveling over 30mph, and has made me afraid I will be driving and lock up permanently. The brakes are an issue on the vehicle now and prior to recall for brake assist, it is still hard to stop the vehicle. And brakes have to be replaced every 3 months. There is definitely an electrical issue with this vehicle as the emergency flashers worked periodically then completely stopped working, as well as the running lights burning out within a month of replacement on the passenger side of the vehicle. The dealership feels its not a problem. This vehicle may shut off from electrical issues eventually. When using the air conditioner the dashboard fills with over a half inch of condensation and leaks out of the vents profusely. Valve cover had to be replaced again.

69 Electrical System problem

Failure Date: 12/16/2011

The contact owns a 2011 Chevrolet Cruze. The contact stated while driving 35 mph there was smoke coming from underneath the instrument panel. The vehicle was driven onto the side of the road and after she exit the vehicle it burst into flames. The fire department was called and a police report was filed. The fire department stated the origin of the fire was electrical. No one was injured and the vehicle was destroyed. The insurance company was notified of the failure. The manufacturer was notified and referred him to the legal department. The VIN was unknown. The failure mileage was 16,000.

70 Electrical System problem

Failure Date: 11/26/2011

Speedometer accelerates when vehicle is at a stop. The vehicle is not moving but the speedometer shows 30mph.



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Cruze Defect Investigations