Three problems related to steering column have been reported for the 2012 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Chevrolet Cruze based on all problems reported for the 2012 Cruze.
The contact owns a 2012 Chevrolet Cruze. While making a left turn at approximately 10 mph, the air bag service soon warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering column air bag coil needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14v300000 (air bags). The failure mileage was 40,565.
At low speeds, when turning, there is a grinding sensation in the steering wheel and can be felt in the floorboard. After taking this to the dealer twice, I was told it was the steering column. My extended warranty does not cover a "noise" and gm will not cover an issue if there is an extended warranty. I was told that changing out a $400+ part might not make a difference, and the noice could return again.
Since March 2015, I have been experiencing issues with and I have video evidence while in failure mode, of what I believe to be failures of the body computer(s) in this vehicle. The dashboard displays have been going on and off under a wide variety of driving situations, and while sitting at idle. They fault when the vehicle is simply driving down the highway. More often I notice it when utilizing turn signals, hazard lights, and breaking. During these faults, the center information display for the hvac and entertainment will frequently turn off. This kills the radio. It at times kills the hvac systems and the turn signals (at least the noise for the turn signal indicators). At times, the center display above the steering column will go black and then display a message about the stabilitrak having failed and requiring it to be checked or the abs needing to be serviced. Then it returns to normal mode. The frequency has increased to every time I drive the vehicle. Also on at least 3 occasions the abs has actually failed. On one of those occasions, I hit another vehicle while parking. Thankfully there was no damage to either vehicle. When connecting the vehicle to a diagnostic device, no issues are indicated. I'm in the military in germany where the roads and highways are extremely hilly and it snows heavily. I'd rather not die in an accident before this issue is rectified.