Radiator problems of the 2013 Chevrolet Cruze

A few weeks ago, I experienced an alert regarding my engine overheating (ac off due to engine over heat, engine overheat idle engine). I turned my car off and allowed it to cool down before continuing my travels home. Once I reached my home, I scheduled an appointment at grand prize Chevrolet in nanuet, NY for Thursday, June 27. The mechanics at this dealership found that my water pump and hoses needed to be replaced. This is a $1600 job, and I paid to have this work done, I was not able to pick my car up from the dealer until June 29. About two weeks later on Friday, July 12, I received the engine overheating alert once again. I promptly called grand prize again, and scheduled the earliest appointment I could. I was not able to bring my car in to be looked at until Tuesday, July 16. Again, the mechanics at this dealership found a different problem with my car. They informed me that the coolant tank needed to be replaced along with the radiator cap. I had both of these items replaced at no cost. I asked them to test the engine once again to be sure that the problem had been resolved. Upon checking the engine, they found that my engine was damaged and I would either need a new engine head or a completely new engine. I was informed that a new engine head would cost about $4200 and a new engine would cost about $8000.

My vehicle repeatedly ran hot everytime I would drive it over a mile on the road. My husband changed the thermostat, always made sure it had coolant, checked my hoses, and replaced the water pump. But eventually it blew a head gasket. We noticed it did so when we seen water had mixed into the oil. Supreme Chevrolet replaced the engine at 96,000 miles in November 2016 under warranty. I drove the car about 54,000 miles with the replaced engine and it too started running hot everytime I would drive it about a mile down the road. The dash light would say turn a/c off and idle engine or turn off engine due to high temperature. We changed the radiator, the hoses, the water pump, and the thermostat on the car and it remained running hot with high temperatures until that engine too blew a head gasket. The dealership will not warranty the second engine although it only has 67,000 miles on the new engine. And now I am left with no vehicle and still owe $6700. 00 on the Chevrolet Cruze due to the faulty coolant system.

I have two complaints on my vehicle, 1. Several times the vehicle went into a loss of engine power mode where it was in an idle position with no ability to accelerate, the display showed loss of engine power, no stabiltrack and check engine light. The vehicle would transition to a loss of power mode on the main road, I had to turn the engine off, wait about 60 seconds and restart, my power was restored, this happened on 3 occasions. 2. The second complaint is regarding the low coolant level, I brought the vehicle to a certified dealer and they put the coolant system under pressure and detected no leak, they added coolant since it was very low and asked me to leave the car with them for a day or two and suggested it may be the radiator. I refused and asked them to add a dye to the system that would indicate the leak path and I would return the next day, they refused.