general problems of the 2013 Chevrolet Cruze - part 2

62 problems related to steering have been reported for the 2013 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Chevrolet Cruze based on all problems reported for the 2013 Cruze.

36 Steering problem

Failure Date: 07/18/2015

For about 5 miles the warning for power steering was on I would like to report this as others are asking for a recall on this at the time I did not have a problem driving but I am concerned if this happens again the traction light was on at the same time.

37 Steering problem

Failure Date: 05/29/2015

Tl- the contact owns a 2013 Chevrolet Cruze. The contact was driving at approximately 50 mph, when the engine stall and the steering wheel seized up. The vehicle could restart after multiple attempts and was driven to the contact's home. The vehicle has not been taken to the dealer to be diagnosed and repaired. The manufacturer has not been notified. The approximately failure mileage was 39,592. Jo.

38 Steering problem

Failure Date: 04/17/2015

The contact owns a 2013 Chevrolet Cruze. While driving at 25 mph, the steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 51,699.

39 Steering problem

Failure Date: 03/31/2015

The contact owns a 2013 Chevrolet Cruze. While driving approximately 2 mph and trying to make a u-turn, the power steering seized and the vehicle came to stop. All the warning lamps illuminated. The failure recurred several times. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

40 Steering problem

Failure Date: 10/20/2014

On June 28, 2014, I brought my chevy Cruze to the dealership for a safety recall inspection (n140079) to inspect the front axle right half shaft. I was told my vehicle did not have a faulty axle and no further action was required. Then on October 20, 2014, as I was exiting a highway off ramp and merging on to a main road (at approximately 10 mph) the vehicle stopped moving forward. The car was towed to the same dealership that performed the safety inspection on June 28th. The dealership stated the cv axle was broken and the sway bar link was broken in half. The dealership admitted that this was the same part that was inspected and involved in the recall. The dealership stated that the technician who inspected the axle on June 28th made a mistake. The dealership apologized and assured me that they would call in all other applicable customers to have their axles re-inspected.

41 Steering problem

Failure Date: 09/11/2014

Now just purchased the 2013 chevy Cruze second day everything shut down on me took it back and asked for a replacement car because something was wrong with that on explained and video tape it all but they sutton Ford told me the car was just updating and its normal. I plead with them and they said no. A week later it kept shuting off I took it back again samething 3 weeks all electrical shut off while drivin on expressway car shut down while driving could jave been killed took car back 10/8 they said to bring it back on Monday which it caused it to be passed 30 day no repacement car and now warranty expired they want me to pay . They has the car now just purhased 9/10. Lightss come on breaklight service stabilititrak comes ond the car shuts down while driving do not want this car life threatening for me and kids. Also having problems with steering took it back second day of purchased claimed they fixed it but happening again.

42 Steering problem

Failure Date: 08/01/2014

I bought my 2013 Cruze ltz about three months ago and I was sure that it was the perfect car, now, I'm fully aware that I was wrong. . I got in my car to leave for work on August 1, 2014 and when I started my car, the on dash maintenance reminders all went crazy telling me to "service power steering" and "service stabilitrak". . I knew this couldn't be right so I turned off the engine and restarted the car, the screen went crazy again with the service notifications. I didn't have time to have it checked out before work so I went ahead with my day, I got all the way to the interstate (which is about a mile and a half from my driveway) and noticed the steering was getting stiff so I pulled over and restarted the car again and the lights didn't come back on so I, again, went on about my day. . . Issue number two-- about three days later, and every day since, my on dash touch screen goes completely black, which wouldn't bother me so bad if it didn't make all of the "service" lights come back on. I don't "need" a touch screen but it would be really nice if I didn't feel like I was driving a ticking time bomb every day since the vehicle clearly has wiring issues. Now, if I touch the brakes or roll down a window, the screen goes completely black, the dash lighting flickers and the service lights come on. I've been searching forums for almost a month and it seems that numerous people are having these issues, not only myself. I'm so disappointed with my purchase, its almost unreal. . The perfect car, in the perfect color with more recalls (and other issues that haven't been recalled) than I even know how to deal with it. Never again will I buy a Chevrolet vehicle. It is out of control to not be able to feel safe in a vehicle that you've worked extremely hard to get.

43 Steering problem

Failure Date: 06/03/2014

Over 30 days ago I received a recall notice for my car. The car was taken to the chevy garage to be fixed but the parts were not available. I drove this car for 30 days with a bad axle and the garage knew this. I was stopped at a red light at a busy intersection and when the light turned green I proceeded to go but my car only drifted through the intersection. It sounded like the entire front end fell out from under the car. I had my 6 month old granddaughter with me while I was going to pick up my 6 year old granddaughter from school. We sat right in the middle of the intersection while people drove by swearing and signing to me until 3 kind gentlemen pushed me out of the way. The chevy garage came and picked me and my car up but they have had my car for 3 weeks now because parts are unavailable and they don't know when they will receive them.

44 Steering problem

Failure Date: 05/19/2014

Radio shuts on and off at random, problem worsens and starts to include service warnings including service stabilitrak and service security system, power steering stops working at random, also have issues starting the car on occasion.

45 Steering problem

Failure Date: 05/09/2014

Tl- the contact owns a 2013 Chevrolet cruz. The contact stated that while driving at various speeds and while making a turn the vehicle would suddenly turn completely off for approximately 3 seconds before turning back on. The contact also indicated that in a separate incident the power steering had malfunctioned making the steering wheel very difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was. 40,000. Jft.

46 Steering problem

Failure Date: 04/18/2014

Intermittent electrical problem. Power steering shut off during turn. Lack of power steering lasted approximately 30 seconds.

47 Steering problem

Failure Date: 04/07/2014

There are times when the car will shut off while I am driving. The radio goes off and on, and the warning of check stability trac, I have video of this happening. I have taken it in many times and have been told that they cannot do anything about it because they can replicate what I am speaking about. This has happened on many occasions.

48 Steering problem

Failure Date: 04/02/2014

Intermittent electrical problem. Power steering shut off on interstate. Lack of power steering lasted about 30 seconds.

49 Steering problem

Failure Date: 03/28/2014

I rented a chevy cruz from avis for a vacation trip. I noticed at highway speeds the car pulled to the left and as I applied pressure to correct for the drift the steering wheel would release suddenly and the car would track normally for a short time they repeat. Only at speeds greater than 60 mph did I notice the problem. I was called by avis telling me the car was being recalled but the recall didn't demand an immediate return.

50 Steering problem

Failure Date: 03/10/2014

While accelerating from a full stop, felt the vehicle lose power and heard loud noises coming from under the car. Came to a full stop in the middle of a busy road. Turned off the car. Turned it back on and attempted to move the car to no avail. Put the car in park and the car started to roll backwards. Car had to get towed. Chevy dealership states the front right axle snapped. In process of being replaced.

51 Steering problem

Failure Date: 03/01/2014

Intermittent electrical problem. Power steering shut off during turn. Lack of power steering persisted approximately 30 seconds.

52 Steering problem

Failure Date: 01/21/2014

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving approximately 65 mph, the the vehicle would not travel in the direction being steered. There was force applied to the steering wheel in order to continue driving. In addition, the transmission slipped gears and lunged forward intermittently when at a stop. The vehicle was taken to an authorized dealer for inspection however, the technician was unable to duplicate the problem. The manufacturer was notified of the defect. The approximate failure mileage was 25,500.

53 Steering problem

Failure Date: 12/23/2013

At highway speeds >55 the steering wheel give resistance when turning the wheel to the right to make minor lane corrections. When you get past the resistance the steering over corrects which causes you to swerve.

54 Steering problem

Failure Date: 12/20/2013

2013 chevy Cruze at highway speeds seems to have the steering lock or become "sticky". Problem is most noticeable at speeds above 50 mph. It becomes difficult to make minor changes in direction when trying to keep the car in the lane of traffic. The "lock up" seems to be worse when correcting to the left compared to correcting to the right. This becomes a real concern when driving on icy or snow packed roads as I fear a loss of control when overcorrection due to the "sticky" steering.

55 Steering problem

Failure Date: 11/29/2013

Backing out of drive--seat belt on-car sped up at rapid acceleration--no control-ran into telephone pole--braked no results. Car circled in road and crossed road--tried shifting. No result turned off ignition just as car was to strike a big tree . Car stopped. Passenger side of car badly damaged where I hit pole.

56 Steering problem

Failure Date: 10/15/2013

Steering becomes "notchy/sticky" while driving, more noticeable at higher speeds. I drive 40 miles one way to work and notice this about 95% of the time. When the temperatures are in the single digits the steering seems to be fine. Dealership cannot reproduce the symptoms. They need to drive it for more than a mile. Plenty of discussions on other web sites with the same issues. (cruzetalk. Com).

57 Steering problem

Failure Date: 10/01/2013

The steering wheel/rack has known issues already documented by the NHTSA. When driving, especially at speeds > 50mph, the steering wheel will "lock up" or feel "notchy" without constant driver input. When performing interstate driving you will experience the steering constantly feeling like its locking up until excessive force is used to move the steering wheel (more then a few fingers worth of strength). Definitely unnatural and definitely an issue for a brand new car. Started since 5k miles, vehicle has apprxoimately 15k miles now and the issue is getting progressively worse. Documented online is that the steering rack has a design flaw which allows air inside the steering rack, causing the steering wheel to feel notchy or like it is locking up. Being that the issue is getting worse, I expect there to be a major failure at some point and wanted this documented. Online on Chevrolet Cruze forums there are hundreds of issues similar to my own and I believe a TSB in Chevrolet's database. I am going to attempt to bring the issue to light at the local Chevrolet dealership now that I have the time to actually deal with this situation (due to military/government work conflicts). I purchased a full premium warranty with the vehicle when I bought it that covers everything for 100k miles/7 years, so there should be no issues with this request of fixing/replacing the issue.

58 Steering problem

Failure Date: 09/26/2013

The contact owns a 2013 Chevrolet Cruze. The contact stated that the steering wheel seized and excessive force was used to maneuver the vehicle. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.

59 Steering problem

Failure Date: 07/05/2013

In April of 2013 my 2013 chevy Cruze shut off while attempting to drive off from a red light that just turned green, as soon as I stepped on the gas pedal the car just shut off. There were no other vehicles behind me so I immediately tried turning the car on but I had to put it park then start it again and continued en route and did not think anything of it. This happened twice within the next few months. The fourth incident I had a car full of family member and we were getting on the freeway on ramp slowing to come to a stop when the light turned green so as soon as I stepped on the gas pedal the car shut down and I had no control and was almost hit from behind luckily there was no car in the lane over so the truck behind me swerved into the next lane and I once again put the car in park started again and immediately called the dealership and took the vehicle into the dealership. I was told by the service department a few weeks later that they figured the problem was a low octane gas and I just needed to start using chevron only and they would give me $250 in chevron gas cards. I refused to pick up the car because I already only used chevron gas in the vehicle since I purchased it in December 2012 with only 3 miles. After 2 months of arguing back in forth about them not having a fix for the car I returned the rental and purchased a different vehicle elsewhere and filed a complaint with gm which also gave me the run around about the vehicle being fixed when it wasn't ever worked on to this day they have the car and I am now in collections and continuing this headache with gm. They said its not a recall but I have spoken to several other people including the rental company that has had the chevy Cruze shut off on them as well.

60 Steering problem

Failure Date: 04/30/2013

At highway speeds (between 60 and 75) there is a "notchy" tug to the steering wheel. Seems to happen driving straight. Have to give the wheel a little pressure in a turn to get it to unlock position and make it able to turn.

61 Steering problem

Failure Date: 04/24/2013

After driving this vehicle for 660 miles, I've noticed that there's a grinding or knocking feeling on the accelerator. I first noticed it while pulling it out of my driveway. I felt a knocking on the accelerator. It's not weather sensitve and gives the same feeling regardless of speed. It's no predictable for the knocking feeling I get on the accelerator. I drive on highway for much of my time and notice the feeling similar to my old car when the bearings started to go bad. It seems as though it's coming from the front left side. I have reported this to my dealer and they quickly have looked at it as well as taking it for a drive. After checking the car over nothing has been found to be wrong. It is now documented with the dealer. Currently I have over 1k miles on it and seems to have gotten worse.

62 Steering problem

Failure Date: 01/01/2013

After driving approximately 90 miles at freeway speeds, the steering becomes "notchy". Minor steering corrections become almost impossible since the steering wheel will only move in finite increments so driving the car becomes difficult, even dangerous since it is not possible to position it properly in the traffic lane. Weather or temperature does not seem to affect the problem. The car steers properly on short trips but on a regular, weekly trip I make, the problem always occurs after about 90 miles. After the car is stopped (at the 130 mile mark) for a couple hours, the problem does not reoccur at start-up. Dealer has been contacted and cannot duplicate the problem--but hasn't driven the car for more than a mile or so.



Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations