general problems of the 2014 Chevrolet Cruze - part 2

85 problems related to equipment have been reported for the 2014 Chevrolet Cruze. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Chevrolet Cruze based on all problems reported for the 2014 Cruze.

36 Equipment problem

Failure Date: 11/23/2019

Sometimes my car turns off out of no where while im turning. Says something about airbags on the screen and than turns off. When im at a red light the car wants to turn off. When im done putting gas and I turn it back on it takes a while to turn back on. It has been doing it before and it had stopped for a while but its starting again. Almost caused me to get hit when it turned off while I was turning after a stop sign and about to go on the highway it turns on after I keep trying and says to open the drivers window after I turn it on from it turning off.

37 Equipment problem

Failure Date: 10/03/2019

Cat was sputtering and stalling after I had the oil changed and air filters checked. I got it diagnosed and the codes given were p1101 p0299 p0171 p0106 I was coming to a stop at the light when I noticed some squealing or whirring under the hood. I opened the hood and the engine is like . . . Moving.

38 Equipment problem

Failure Date: 09/14/2019

While attempting to start my vehicle it will not turn over. Then the check engine light flashes on and off. The display then reads service theft deterrent system. Service tire monitoring and will then completely lock up. This has happened to me roughly 4 times in the last few months. The only way to get the car to start is with a jump. The battery, starter and alternator are all good and are not causing the issue.

39 Equipment problem

Failure Date: 09/01/2019

I have a 2014 chevy Cruze (1. 4l turbo). I turn my car off and it doesnt matter if I remove the key or not my car will try to start itself. When this started my car started running really bad. It idles irregular and check engine light has came on giving me codes for things like fuel injectors and 02 censored and map censors also the mass airflow sensor. I have replaced all of these along with a clean air filter and the idle tension pulley it started squeaking. This fixed none of the issues. Codes are still coming up for parts that's replaced. I'm paying on a vehicle that's not safe to drive.

40 Equipment problem

Failure Date: 08/12/2019

The catalytic converter went out. Got so hot it blew my head gasket as well as hoses and casing for water reservoir.

41 Equipment problem

Failure Date: 08/02/2019

I am having three types of issues with my Cruze it has been popping the trunk open and when I get to about 10 miles per hour it makes a very loud shifting sound and my latest is when I put fuel in it the car acts like it doesn't want to start back up when I get it running I have to let it sit turned off for about ten minutes which is a pain I have always bought chevy products and would like to in the future but if I don't get any reply to my concern I may have to look at other options.

42 Equipment problem

Failure Date: 08/01/2019

Turbo charger very unreliable. Goes out easily. Several complaints in chevy Cruze forums of their turbo chargers going out.

43 Equipment problem

Failure Date: 08/01/2019

The turbo charger is known for going out. This can cause loss of power- even on highways. My turbo lost power on the highway, causing my speed to drop down to 50 mph. I am in a lot of chevy Cruze forums and this is the main complaint. Your speed can be normal and then all of a sudden just drop down to barely anything. This could cause someone to rear-end you.

44 Equipment problem

Failure Date: 07/28/2019

Constant anti freeze leaking. Replaced the water pump twice, the coolant reservoir, the thermostat, flush the system,. I've owned the vehicle for a little over our year and have spent countless amounts money on repairs. No matter what I do know the problem is never solved. This is a defective make and model.

45 Equipment problem

Failure Date: 07/20/2019

Stabiltrak warning comes on and makes car run horrible. Had to replace turbo twice now only has 109,000 miles. Airbag light stays on. The car has always ticked bad. Car almost caught fire from a sensor. It melted it in half.

46 Equipment problem

Failure Date: 06/29/2019

Water coolant outlet failed.

47 Equipment problem

Failure Date: 05/16/2019

Air bags failed to deploy following total front end being crushed, after hitting another vehicle in the rear.

48 Equipment problem

Failure Date: 04/15/2019

Nhtsa is number 11192482 same problem as this customer raido shuts off while driving then key fob will not lock the car after pulling the key out after this happens nothing will lock or turn on. Put the key in and it will lock up the key in the ingishon and not even get into the on position ( iv made corrections to the NHTSA number ).

49 Equipment problem

Failure Date: 03/01/2019

I had the car for almost 4 years and some warranty has expired. Now I'm experiencing lots of problems. First it was coolant leak, radiator, water pump, thermostat and now the head gasket are out called dealership & gm and they say the can't do nothing about it. Currently still paying for a for the car and have not received no help for either parties mention above. I will like to know if this car is in the lemon law or if someone can help me. Thank you.

50 Equipment problem

Failure Date: 01/01/2019

Vehicle may jerk violently during DE-acceleration from expressway speeds. This condition may result in loss of control - especially during winter/ice like road conditions. To duplicate the issue: 1 - operate automatic transmission for at least 40 minutes at expressway speeds of approx 70mph 2 - when exiting expressway ramp the vehicle will downshift. 3 - sometimes during down shifting - there is a lurch or impact like feeling so intense that the driver may believe they were rear ended by another vehicle. This matter was brought to the attempt of gm dealers and gm corporate and they have failed to resolve the issue. Dealer 1 response was similar to "it's your driving habits" and "we reset the computer so it can re-learn how you drive". This failed to resolve issue. Dealer 2 response - we can duplicate the issue - then later we can't duplicate the issue. Dealer also advised they emailed gm for additional support. Gm states they never received the email. Vehicle has spent greater than 30 days in the shop for the transmission like issues. As a firefighter - it is my professional opinion that this condition may result in substantial harm to the driver or occupants of vehicle if this condition happens while operating the motor vehicle on ice or snow and possibly rain like conditions. Where it is my belief that such injury could result in death or grave bodily injury. This issue has happened on/off since 01/01/2019 from 68k miles to current miles of 98k. Gm/dealers have indicated that all vehicle software is up to date and there are no engine codes.

51 Equipment problem

Failure Date: 12/01/2018

When driving my car never ends up heating up, this makes me choose between being able to see or being able to be warm. This is a major problem living in wisconsin and I am not able to heat my car up in the winter. The only way that a little heat will come out is if I've already drove 5+ miles and I keep my car above 3500 rpms. This is not acceptable and makes it a major safety hazard to drive in the winter. It will do this when stationary, in motion and whenever. This car does not heat up.

52 Equipment problem

Failure Date: 11/13/2018

Codes p0411 & p2440 detected after diagnostics, pump supplies catalytic converter for purpose of reducing harmful emissions. Both converters were replaced under warranty this year. Why is a. I. R. Not covered if it is related to the converters? engine light on .

53 Equipment problem

Failure Date: 10/30/2018

I started having issue last year with the engine. I called chevy and was advised my warranty expired 12 day's before my complaint. After doing some research I learned that multiple consumer's across the country are having the same issues with the heating system and engine. I feel my car should have been recalled. The vehicle will just shut off mid traffic without warning. I have invested more than 1000 dollars and it's still having issues.

54 Equipment problem

Failure Date: 07/17/2018

Trunk has a button to release and open it, the design by gm has caused moisture to easily get inside, the other issue is how the buttons are installed, mine had a strong epoxy so it made the repair impossible with out a new trim piece. If you look at the chevy Cruze it is the piece that has the license plate lights, in the middle is the trunk button, I did call gm and they didn't seem to care, this trunk issue has been an ongoing nuisance for alot of consumers. Thank you and if there is any questions my number is (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

55 Equipment problem

Failure Date: 07/01/2018

Antifreeze leaks. Have had car into shop 3 times and problem has not been solved.

56 Equipment problem

Failure Date: 03/10/2018

Heat wont work in cold weather. Looked up and seen tons of the same year and make with a recall for heat block. Also front end axel sounds like it wants to snap. I contacted chevy they were no help. Its our only car right now and we have a child. Not safe as far as im concerned.

57 Equipment problem

Failure Date: 01/02/2018

Heater not working blowing cold air error on dash "a/c off due to engine high temperature" <multiple recalls for heating issues - need help.

58 Equipment problem

Failure Date: 12/26/2017

Trunk keeps releasing and opening on its own every couple of hours setting the alarm off.

59 Equipment problem

Failure Date: 11/10/2017

For the past year I've been dealing with my car overheating. The screen will display ac off due to high engine temperature, from then the screen will go to engine overheated idle engine, every time I drive these signals come on, if I stop at a stop sign or red light cold air automatically stars to kick out. I've taken it to three different chevy dealerships along with two other repair shops, I've had a new water pump, new thermostat, timing house sensor changed and radiator flush done over the course of a year in a half and still to this day no one can seem to fix it.

60 Equipment problem

Failure Date: 05/17/2017

The sunroof glass spontaneously exploded while driving. Glass rained down on me while I was driving on the highway. The explosive sound almost made me lose control of the vehicle. Chevrolet has a recall on the 2014 Cruze for the sunroof glass. The recall says the glass that was installed is supposedly too thin and may fail. The dealer says that my VIN is not part of the recall. I believe that the sunroof glass recall needs to be expanded because my glass failed in a similar manner to those under the recall. The failed glass was bowed upward indicating that it was an internal failure not a rock hitting it.

61 Equipment problem

Failure Date: 04/22/2017

When the air is on there is part of the engine that squeaks/whistles. It concerns me with driving. I have taken it to several dealerships and they can not find anything wrong with it. It is very annoying and would love to know what is wrong with my brand new car!.

62 Equipment problem

Failure Date: 04/10/2017

All of the sudden, all dash lights become on and off then shot off car completely. Then have trouble to start car with no power whatsoever.

63 Equipment problem

Failure Date: 12/28/2016

Multi-axis acceleration sensor/yaw rate sensor- diagnosed by dealership. Car's dash has gone out and read low ram. Service stabilitrac and traction control messages. Car stalled when running and pulling into traffic. Car has also stalled at other times when engine was running.

64 Equipment problem

Failure Date: 12/01/2016

Tires were always needing air and kept me from driving like I should be.

65 Equipment problem

Failure Date: 08/18/2016

My vehicle was totaled in an accident in which the drivers airbag did not deploy. Due to the fact that my son (the driver) who recently returned from the military was not in my insurance policy they refuse coverage. 2 weeks after the incident I received a letter from Chevrolet informing me about a recall on my vehicle pertaining to the reason of the accident. I filed a claim with Chevrolet , filed a claim with gm motors. Till this day I have called and left messages and they won't respond to my calls.

66 Equipment problem

Failure Date: 08/13/2016

Service engine light flashed with messages to service both stabilitrak and traction control. Later that same day noticed jerking of engine so strong it shook the car while idling and constant loud squeeling noise. Also noticed the vehicle lags on acceleration/take off after idling. This happened at approx 29,500 miles.

67 Equipment problem

Failure Date: 08/10/2016

While driving on city streets the acceleration declines and almost stops. When trying to regain speed after a complete stop the car lunges forward then stops,, the rpm goes crazy,the red zone when entering the freeway I have very little power and have experienced hesitation. When I reach freeway speed I may sense a decline in speed but this doesn't happen all the time. The Chevrolet garage is unable to duplicate the problem or identify the cause, no light alerts.

68 Equipment problem

Failure Date: 08/05/2016

My car loses acceleration when driving. It almost stops in the middle of the street. I am trying to go but when I put my foot on the gas it doesn't go. I hear something underneath when I try to put my put on the gas.

69 Equipment problem

Failure Date: 07/15/2016

I've only has the car a little over a year. My check engine light came on last month. I went to have it checked and I was told it was the catalytic converter. I also had a secund opinion fine and was told the same. There is no reason why the catalytic converter should need to be replaced so soon. I gave been checking for recalls and haven't found anything yet.

70 Equipment problem

Failure Date: 04/12/2016

While driving it shut off & on causing power steering to go out and the lights to go off. Also the key couldn't come out even with force.



Cruze Service Bulletins
Cruze Safety Recalls
Cruze Defect Investigations