general problems of the 2014 Chevrolet Cruze - part 1

The steering wheel keeps locking up while driving fast/slow or turning. Everything shuts off, then back on and all codes flash. My car literally locks up, it’s really unsafe when I can’t control the vehicle. Almost hit another car, due to steering wheel locking up. Only thing I was told at the chevy dealer house was there were no recalls. So they wouldn’t look unless they got to charge me. This issue started happening about five months ago. And I drive like a grandma.

The electrical power steering goes in and out while driving. This issue is intermittent. Fuses and ground on electrical system have been check with no issues found.

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Loss of steering cause to side collision into bridge at 70mph no air bags deployed and no seat belts locked cause bodily injuries.

My car often loses power unexpectedly in the middle of a turn in an intersection and once while exiting a busy road. Twice it has died upon arrival at destinations and yet the battery has indicated when tested as fully charged. The key indicator is the radio system turns off for a second or two and then automatically restarts and the car with it. When this occurs the car is unable to be driven as the wheel will not turn. I have informed the local chevy dealership near me and test was done with no error codes reported. What I have had to do is remove the battery cable and replace it and it seems to make the car work for a little longer until it starts the process again with the radio. I had work done to repair the window motor and that is when I first notified chevy (I will have to locate the date). I have given permission for my friend to drive the car and he has seen this occur with the radio but did not notice if the car shut down.

For about a year now my 2014 chevy Cruze’s steering wheel will lock up for a few seconds while I am driving (at speeds up to 80mph) - which is extremely dangerous. When this happens, several lights will then pop up on my dashboard and messages are shown saying “service power steering” “service traction control”. The radio turns off, the lights inside the car turn off, and the back up camera stops working. The engine light has been on and will not go off. I have already replaced the transmission and the starter as well as the fuel pump. I was told by my mechanic to just get rid of the car as it has way too many issues to even attempt repairing. I once ran over a curb and popped a tire when the steering wheel locked up. Every time I start my car there is a message that say “roll down driver window and roll back up” which I do not understand. This seems to be happening to several people. I am very disappointed and scared to be driving this car.

Several times the steering wheel mechanism locked up while driving and I was unable to steer it momentarily. During that time several warning lamp indicators intermittently illuminated, and the radio shorted, and the instrument panel flashed or blacked out. Also, there is a coolant leak. I have the vehicle at the dealership repair center and they haven’t reproduced the above problems, but did find a problem with a engine coolant leak from the water pump and a radiator hose in which they are repairing.

The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without further incident. The manufacturer was notified of the failure and provided a case number. The contact was also informed that a representative would call him for further assistance. The contact received a call back from a representative who left a message asking how he would like to resolve the matter. The contact had yet to respond to the manufacturer. Upon investigation, the contact discovered NHTSA campaign number: 15v442000 (steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 134,000.

This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.

This has occur more than a handful of times. This is the most recent one, I stopped at the gas station turned off my car and when I went to start it nothing was working no lights, no power anywhere. I wiggled the battery cable and it came back on but, I had to turn the key on and off multiple times for it to finally start. As I'm leaving the gas station I turn to the left and I have no power steering none whatsoever. Then it came back seconds later I was driving straight and the wheel jerked on its on and it said service power steering and once again I had no power steering. It went off moments later. When I got to my destination it lost all power again.

This car is crazy. Starts on its own if key left in ignition. Radio goes on and off constantly. Power steering tries to go out. Lights up like a christmas tree. I fear for my life and it needs a recall.

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the vehicle radio will go in and out and the steering wheel would become hard to maneuver. The contact stated that it felt as if the vehicle had lost power however, the vehicle was still running. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer where no failure could be diagnosed as the failure could not be duplicated. The contact stated that onstar was also unable to diagnose the failure. The contact stated that the battery cables were replaced however, the failure continued. The contact stated that she believed that the dealer contacted the manufacturer as she was told by the dealer that they had spoken to an engineer. The failure mileage was approximately 57,000.

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Common issue where an underboost even happens due to crack in turbo or failed wastegate, when on highway can cause an accident when suddenly unable to maintain highway speeds, also negatibe battery cable has common issue which reduces voltage pass through causing traction control and stabil-track issues which can cause loss of control of vehicle in hazardous conditions.

It looses power. All dash lights flash on and off while driving, the radio turns on and off and the car looses power steering while driving (this is major and I've had a few scary moments while turning). At times the key will get stuck in the ignition and it will not start. The only way to get the key out is to pop the hood and jiggle the battery cable, it will then release the key. All these issues happen daily. I have no warning lights that stay on consistently.

Tl the contact owns a 2014 Chevrolet Cruze. The contact stated that while driving, the steering ceased without warning. The contact pulled over and restarted the vehicle and the steering regained normal functionality. Ourisman Chevrolet Buick GMC of alexandria (1800 old richmond hwy, alexandria, va 22303, 571-366-8047 was contacted and informed of the failure. The contact was informed to schedule an appointment to have the vehicle diagnosed. An appointment was not scheduled. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

With this condition,the radio/hvac display turns off and on; the antilock brake system, service traction system, service stabilitrac and steering vehicle messages may come on and off; the turn signal sound may not be heard; �battery saver active� and �service steering� were displayed in the driver information center (dic); and the interior and exterior lighting flickered. Recently power steering assist was also lost, and greater effort may be needed to turn the steering wheel at low speeds or while the vehicle is stopped.

When driving the car flickers the radio in and out and then the radio gos completely out and service stability tracker and service service traction control pops up or the steering wheel locks and service power steering pops up and the car shut off right then and there.

Was driving on the freeway exiting the offramp that curves to the right. When I turned the steering wheel it locked up and the stereo turned off. I had no control over the direction my vehicle was traveling. I applied my brake, to keep from hitting another vehicle. When I pressed my brake the steering wheel unlocked briefly then locked again. Then a yellow ⚠️ warning light illuminated and my car began to pull to the right. The stereo powered on and the steering wheel returned to normal. The yellow warning ⚠️ light turned off. I continued to travel another 1. 5-2 miles more to my home and it happened again. This time a green dash light illuminated and said service power steering. I parked my car at that point. I am contacting the dealership to make arrangements for repair. The reason why I am filing a complaint is because of the danger associated with this type of malfunction. It put my life and other drivers life is at stake. This is not an acceptable way for a vehicle to function. This is not the only time I've had an electrical issue with my vehicle. In October 2018 after driving to mammoth California my vehicle completely turned off while I was on the highway. Something similar to a stall out.

Everything on the dash shut off. Heat and air shut off. Service stability track warning comes on. Engine fan running all the time. Steering locks.

Sometimes while driving, if you hit the brake or hit the window switch, the power to the radio panel and drivers display will cut off, sometimes the "service stabilitrac" signal will come up and the power will come back on after a few seconds, when this happens it will also cut power to the power steering, if you are not prepared for it or your not aware of the situation it can surprise you, it can be especially startling while turning and all of a sudden power cuts out and you have trouble steering, the car will stay running and the power will cut for a few seconds, and then everything will go back to normal. Looking online this seems to be a common issue with the earlier chevy cruz. I am just not sure of the full extent of the issue.

I was driving on 65 s and I lost all power to my car, my car is having a hard time starting. Went to have my starter tested and wasnt that, it's my battery and the cables. Car is unsafe to be driving and all Cruze should have a recall on them. My battery light will come on then a message will pop us saying power steering.

I financed my car through drivetime in June 2019 and from the time I got the car I have been having electrical issues. My car has also been in a really bad accident prior to me purchasing it and when I tried to return it. They just kept telling me to go to pep boys because I had a 60 day warranty to fix any issues. I should not have had to take my car to any mechanic if I got it from a dealership. I now have really mad transmissin issues and I havent even had the car for 3 years. I believe this company sold me a lemon and I dont know how to prove it. I dont have the money to fix all the issues.

Tl the contact owns a 2014 Chevrolet Cruze. While the contact's daughter was driving 20 mph, the steering wheel seized and the stabilitrac and check engine warning indicators illuminated. The contact turned the vehicle off and back on, which failed to reset the steering and caused the contact to leave the vehicle parked in a parking lot. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired and the failure recurred. The VIN was unknown. The failure mileage was approximately 85,393.

My vehicle for the last year has been having some engine issues where it will lock up on me I can't get my key out of the ignition and all the lights will start going off saying it needs service and then it will stop and go back to the regular odometer. I've kept up with my oil changes I've kept up with any service that needs to be done on my vehicle but today my engine completely shut down when I started to run my air conditioning. Usually I can get under the hood and wiggle some wires and then things will go back to the way that it was but lately my car has been shutting off on me while I'm driving and I had a service appointment for next week to go and see a professional to get under the hood to see what was going on I figured it was probably just another oil change it is about that time, but I was on my way to a friend's wedding and I had to stop and when I stop my car did not cut back on I pop the hood and wiggled some wires like I usually do but there was no activity whatsoever underneath the hood. I started thinking to myself maybe I should put some oil in it but I don't want to ruin my engine and I started thinking maybe I need some antifreeze but again and I'm not a mechanic so I don't want to assume and then do something to make things a lot worse but today my engine completely shut down on me and I had to wait in the heat for over an hour to get a jump.

Multiple dash and system failures resulting in stalls and loss of steering and power. Essentially locking up. Very dangerous conditions in traffic. Most recently dash indicating anti-thief deterrent system warning. These conditions have happened over the last full year. Dealer diagnosis was nill. I have been having to review public videos for help. May or may not be a negative cable battery issue but Chevrolet has yet to recall this! I am fearing for my safety.

We have had to replace the entire def system twice, replaced two knock sensors, had to replace the diesel partilec sensor, among many other time being the shop. This car has not ran right since we bought it. Now, everytime we start the car and begin to drive it, we get a warning about the stabiltrak not working, then powersteering goes out, and entire car shuts down and goes black when the car is powered off. This seems to be a very common issue within these vehicles.

While driving long distances on straight highways the steering wheel becomes extremely difficult to turn. Gm issued a special coverage adjustment #14232a for power steering stick-slip that lists 2011-2014 Chevrolet Cruze models, but when gm searches this specific VIN it does not list an available service bulletin. Contacted gm to have the vehicle repaired per the special coverage adjustment but was informed that it wasn't covered per the VIN search. All the criteria match the bulletin (year, make, model, time and mileage) and the known safety defect by gm , and should be covered under the above-mentioned service bulletin.

The steering wheel sticks when I am driving. It's extremely noticeable when driving on the highway or making turns. The electrical system comes on and off when the vehicle is operational. All of a sudden my radio will go on and off and the air conditioner and the heater will stop working. I have 5 children and 3 still at home and I'm afraid to drive my car but unfortunately it's all we have.

Radio/screen turned off and the car's steering was affected. Twice within the same hour. I was driving on the highway when this happened. Highly dangerous.

Tl the contact owned a 2014 Chevrolet Cruze. While driving 25 mph, the vehicle pulled to the left and all the instrument panel indicators illuminated. The contact lost control of the vehicle and crashed into another vehicle. The air bags deployed. A police report was filed. The contact sustained injuries to the head, fractured ribs on the left side, and injuries to the left leg and arm. Medical attention was required. The vehicle was towed to a recovery company. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The vehicle was considered a total loss. The manufacturer was not made aware of the failure. The failure mileage was 35,000.

Tl- the contact owns a 2014 Chevrolet Cruze. The contact stated that more than twice the eps failed to function while turning the steering wheel in either direction. The dealer thornton Chevrolet, 180 s main st, manchester, PA 17345, 1-(717) 266-8800 had been unable to replicate and diagnose the failure due to the dtc not being present. The vehicle was to be taken back for further testing and diagnosis. The contact was uncertain if the manufacturer may be able to provide a permanent remedy, trade in or a buy back offer. The vehicle was not repaired yet. The manufacturer had issued 1 steering recall, 31 TSB on steering, provided no remedy other than taking the vehicle back to the dealer for further diagnosis. The VIN was not available. The approximate failure mileage was 10,000. Dyd.

I have had repeated electrical issues with this car. It started with the radio shutting on & off on its own. Then the stabilitrack started flashing on. The first few times that was all it was, but in the fall of 2017, that sensor would come on & my brakes & steering were affected. In addition, the car will have moments where it blanks out just briefly while driving, usually noticed by the radio going off & on. I have also had the key get locked in the ignition. Yesterday, 6/17/18, I went to start my car in a parking lot & several sensors came up, battery charging system, stabilitrack, & power steering. Car would not start, I kept shutting off the radio, & it would come back on. Car rested for 2 hours & then started again. Once driving, the steering was not right. Took a quarter of a mile of driving before the steering wheel did not pull 1/4 of the way to the left on its own. I have taken this car into the dealer with all of these complaints except the incident yesterday. Their solution has been new battery and new battery cables-twice. In the fall of 2017, I mentioned seeing similar issues online & they dismissed it. I just called about the 6/17/18 issue & I am getting the run-around from them.

Driving 70 mph down highway,turn turn signal on to change lanes and, loss of power steering, radio shuts off and service stabilitrak light comes on. All happening simultaneously. This is the second time this has happened. The 1st time I nearly ran into a parked vehicle while turning into a neighborhood.

Driving on highway at 50mph power steering quit without any warning.