general problems of the 2018 Chevrolet Equinox

The contact owns a 2018 Chevrolet Equinox. The contact stated that the engine auto start/stop system intermittently failed to restart the vehicle while at a complete stop, requiring the driver to shift to park(p) to manually restart the vehicle. The contact stated that while driving at various speeds, there was an abnormally strong fuel odor entering the vehicle from the a/c vents. The message "reduced engine power" was displayed, and the vehicle went into limp mode and failed to exceed 10-15 mph. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was associated with gm customer satisfaction program: n242489010 (possible leak at fuel injector rail assembly). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the program. The vehicle was not repaired. The failure mileage was approximately 120,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal was firm while depressed, and the vehicle stalled, shut off, and failed to restart. The vehicle was later towed back to the residence. While inspecting under the hood, the contact discovered that the fuel pump had failed. The cause of the failure was not determined. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA campaign number: 18v358000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet contacted. The failure mileage was 85,900.

The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA campaign number: 18v358000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The traction control and check engine warning lights were illuminated. The failure had occurred while the contact was driving her minor child to school. The vehicle was driven to the residence. The vehicle was then towed to the dealer; however, the diagnostic result was not provided to the contact. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormal odor of fuel coming from the vehicle. The contact stated that the brake pads were wearing abnormally quickly. The message speed reduced was displayed. The engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormally strong fuel odor coming from the vents while driving 45 mph. The check engine warning light was illuminated. The vehicle was taken to advance auto, where the contact was informed that there was a fuel leak, which could cause fire. The contact was advised to park the vehicle. The vehicle was taken to the dealer, where it was diagnosed that all four fuel injectors were leaking and required immediate attention. The contact was advised that the parts needed to be ordered to do the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA campaign number: 18v358000(fuel system, gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance in adding the VIN to the recall. The failure mileage was unknown.