Table 1 shows one common suspension related problems of the 2025 Chevrolet Equinox.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
While operating the vehicle on both interstate highways and local roadways, an intermittent malfunction occurs involving the all-wheel drive (awd) system. The instrument panel displays a warning message stating, “service all-wheel drive system. ” when this warning appears, the vehicle automatically disengages from awd and reverts to two-wheel drive (2wd). Once this occurs, the system does not allow the driver to manually return the vehicle to awd. This issue has occurred on more than three separate occasions. Notably, there have been instances where the warning indicator illuminated immediately upon starting the vehicle, prior to any extended operation. When the malfunction is present, the vehicle exhibits abnormal driving behavior, including a noticeable jerking or hesitation that feels consistent with a transmission-related issue. The failure is unpredictable in nature, with no clear pattern or triggering condition identified. This creates a significant safety concern, particularly when operating the vehicle at highway speeds or in conditions where awd capability may be necessary for proper traction and control. An appointment has been scheduled with an authorized dealership for diagnostic evaluation; however, at the time of this report, the vehicle has not yet been inspected or repaired, and the issue remains unresolved.
My 2025 Chevrolet Equinox (VIN: [xxx] ) was at island Chevrolet from Thursday, June 26, 2025, through Monday, July 14, 2025, due to the transmission seizing. The vehicle was not even a year old at the time, as I purchased it in April 2025. Today, [xxx], my Equinox is at freehold Buick because the onstar hardware has failed. There is currently no estimated time of arrival for the replacement parts. The onstar hardware controls critical vehicle functions, including diagnostics, automatic crash response, navigation, and remote commands such as remote start and door locking. A known issue with this onstar failure is that the vehicle’s battery can drain as the system continuously attempts to reconnect. These types of major issues should not be occurring within the first year of ownership. At this time, there is still no date for when the onstar hardware will be available. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).