general problems of the 2025 Chevrolet Equinox - part 2

2025 chevy Equinox - beginning of July, I got back to my car at the airport and it would not turn on. Nothing happened and I had to call onstar with my cell phone. A tow truck was sent and my 2025 Equinox (which I bought end of oct 2024) with only 8000 miles, was towed to chevy dealership. The next day the dealership said it was a faulty battery and they replaced it. I went to pick up my car and then a couple weeks later I tried to autostart my car and it did not respond. I called onstar from my phone to talk with them and then they asked me to go to my car and push the button. It was green however it was not responding. I was told to take it into the dealership and tell them I am having an onstar issue and it wasn't responding. I took my car 3 weeks ago (Aug 11th) sat for 4 hours waiting on my car only to be told that they were not able to fix it. That my entire onstar system needs to be replaced. They said they ordered it but that it was back ordered and do not know when it will be in. And to call in 2 weeks to see if there were any changes. I called 3 weeks later and still they had nothing new to tell me except that they don't know anything. From reading online I see that this onstar module issue had contributed to other issues with the car. I knew that there was an issue that triggered the battery to completely die. And with all the other people that have said they have had issues , it is very apparent that this caused my battery to die. Now I am still paying for onstar but not able to use it. I am obviously paying my payment on my car without being able to use all functions of the car. I am at a total loss on what to do next.

Telematic module system is malfunctions with a nationwide recall on the part. Chevy representatives have no date for when the part will be in. The computer system in the car is not working. I can't reach onstar the internet I pay for doesn't work. My car has been in the service department for a month this year for the same problem and it's out again. Engineers from chevy have worked on it as well. I need help with this situation. It's possible that the this failure could drain my battery causing it stop while driving. The service department and chevy customer service just keep apologizing with no real dates on when this part will be in.

The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that gm was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. Gm needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.

No component failures at this time. My dealer stated that the continued on/off of my check engine light is that of a " gm engineering flaw/ issue" without any remedy at this time. I have been advised to continue to drive the vehicle with check engine light on as no remedy is available at this time. The flaw was disclosed by gm in 4/2025, bought my vehicle in 6/25 - no remedy as of 12/12/2025 - this is more of an fyi than formal complaint.

When bluetooth is on takes the radio out every a couple minutes and you have to keep switching it back and fourth or turn off the bluetooth to keep the radio playing or music playing.

Electrically, the time will not stay set at the correct time. Nor will the date. Other issue is there will be a loud roaring sound when driving. This happens frequently, there are no codes that pop up. No, one is sure what the loud roaring is.

I recently purchased this vehicle. The dash has a horrible reflection in the windshield creating some visibility issues the it is daytime especially in direct sunlight. I am worried that this hindered vision is going put drivers, pedestrians and animals at an increased risk of accidents. This is a known problem among the Equinox ev community, but I was unaware at the time of purchase.

My onstar module and telematics is not working and chevy/gm is trying to refuse to fix it and claim it's due to not having the onstar internet plan. If that was the case it would never work, yet it works some days then other days it shows me in another city. My google assistance will show not connected when google maps doesn't work. I've only had this car since April 2025. This needs to become a recall. Gm can't keep doing this to their customers.

Backup camera not working and the display on dash shows triangle and a camera crossed out. Dealer has been advised 1 month ago. The camera is supposed to be on backorder.

Due to the large windshield and the dashboard design, the glare caused by sunlight reflecting off the dashboard onto the windshield is unbearable to the point where I've had to pull over. This is a huge problem and will lead to severe accidents.

The glare from the dashboard is incredibly bad during the day. The entire front of the dash is reflected in the windshield to an intensity I’ve never experienced in a vehicle before. It is a major safety hazard the way it comes from the factory. Many people online are reporting the same issue.

When using the factory-installed wireless charging pad, my phone becomes extremely hot within minutes of charging. The heat builds quickly, to the point that the phone must be removed immediately to prevent potential damages or safety risks. This has happened consistently, and I have not removed the phone case because I should not have to- the charging pad is designed and advertised to work safely under normal use conditions, which includes phones in standard protective cases. Regardless, the level of heat generated is excessive and concerning. This issue raises serious safety and design concerns, including the potential for battery damage, device malfunction, or even fire risk.

There are 2 big and long distortions in the windshield that effect the view. Viewing out of the windshield is hindered by causing objects to look distorted and different than reality. There is one on the right and left side of the windshield effecting the view of both sides.

Equinox ev multiple charging errors replaced 3x’s phantom automatic braking transmission error. Getting stuck in reverse while trying to move forward.

I purchased my 25 Equinox in December 2024 and immediately started having issues. I worked with multiple dealerships when the issues began and then reached out to gm for further help. After more than 6 months of gm giving me the run around, I've been left with an unsafe vehicle that even they don't want back. I had no intention of trading the vehicle within the first 3 years, but I don't feel safe in this vehicle. When I left the dealership the day I bought it, the vehicle drastically depreciated once I cleared their mailbox and to this point, gm hasn't offered any assistance with offsetting my trade difference. I also got 0% financing with gm that isn't currently being offered if I were willing to take the massive loss on my trade in. Here are just a few of the issues that I'm dealing with. The blind spot warning light stays on for no reason. Multiple updates have been done, and modules were changed and the issue remains. At night the warning light shines right in my face. I've tried adjusting the mirror completely outward and it's still an issue. I try avoiding driving at night all together because it makes it very unsafe. If I do have to drive in the dark, I have to use my arm to try blocking the light from my face, but my arm isn't big enough to block all of it. The entire dash has gone black leaving me with no speedometer or gauges. It did come back on, and the dealership ran updates. Most recently, while driving the car will slam on the brakes and put the red triangles on the windshield for no reason. I've had vehicles behind me that almost hit me because it is a drastic drop in speed. Like brake checking. Sometimes the adaptive cruise will start slowing me down like when a car is in front of you only there's nothing there. Dealership doesn't have a solution for these issues. I've also been places and come back out to the car to find that the rear hatch has opened on its own. The dealership ran updates to hopefully prevent this from reoccurring.

Windshield has cracked on 12/18/24. Chevrolet and general motors have provided no update on windshield availability which is now a safety concern as the crack continues to spread.

Wireless charging overheats - causes burns potential phone damage.

Two major complaints this vechile #1 the current std operating control features are a flat out safety issue no-one has taken into account the display of to name a few such as fan-speed hi/low, ac on/off ,heated seat adjustment you cannot view while driving during daytime hours or late afternoon 1-2 hrs before dark but you can view 100% only when the sun is directly behind you ( they do not lite up until its night time & only at night) you might be laughing well zip it up ( why it forces the driver to take their eyes off the road) it’s not funny gone is std button or knob you can reach and adj . Trying do certain adjustments I find myself wandering off the highway onto rumble strips searching for control of certain p. B. #2 this car while traveling on [xxx] threw PA into ohio with only 500+ miles we come up on quick stop traffic back up ( trying to quickly turn on the hazard warning sw —-not found )2-days latter still have not found I should not have to be searching the I/net or reading some now small portion of a new idea shortened version of a operators manual basic functions we all should be able to operate any brand vehicle not this car this [xxx] design control panel is a ralph nader example of how to distract every driver behind the wheel. Also a lot of overall reviews many give this car great reviews but no one takes ease of std operator functions into account of any safety factor and I don’t trust you or any government agency will be telling gm this design of std control access eventually will cause many accidents . Oh yes everyone makes a big deal about one talking on a cell phone that is an ticket in waiting pales as a joke to just plain driving this vehicle ( it is a very distracting nightmare ) thanks [xxx] camden NY cell [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).