Gasoline Fuel System Problems of Chevrolet Equinox - part 1

The contact owns a 2024 Chevrolet Equinox. The contact stated that while the vehicle was parked and turned off in a parking lot, the vehicle became inoperable and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The VIN was not available.

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The contact owns a 2018 Chevrolet Equinox. The contact stated that the engine auto start/stop system intermittently failed to restart the vehicle while at a complete stop, requiring the driver to shift to park(p) to manually restart the vehicle. The contact stated that while driving at various speeds, there was an abnormally strong fuel odor entering the vehicle from the a/c vents. The message "reduced engine power" was displayed, and the vehicle went into limp mode and failed to exceed 10-15 mph. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was associated with gm customer satisfaction program: n242489010 (possible leak at fuel injector rail assembly). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the program. The vehicle was not repaired. The failure mileage was approximately 120,000.

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The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal was firm while depressed, and the vehicle stalled, shut off, and failed to restart. The vehicle was later towed back to the residence. While inspecting under the hood, the contact discovered that the fuel pump had failed. The cause of the failure was not determined. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA campaign number: 18v358000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet contacted. The failure mileage was 85,900.

The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA campaign number: 18v358000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 75,000.

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The traction control and check engine warning lights were illuminated. The failure had occurred while the contact was driving her minor child to school. The vehicle was driven to the residence. The vehicle was then towed to the dealer; however, the diagnostic result was not provided to the contact. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving 35-40 mph in traffic, the vehicle stalled, and the power steering and brakes became inoperable. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was restarted after a long while. The failure recurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The mechanic replaced the fuel pump; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed with fuel pump module failure. The vehicle was not repaired due to the cost. The contact associated the failure with NHTSA campaign number: 23v013000 (fuel system, gasoline). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 72,000.

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The contact owns a 2016 Chevrolet Equinox. The contact stated that while reversing the vehicle on a cold, snowy day, there was oil on the driveway. There was a fuel odor inside the vehicle, and the engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the failure was related to the pcv system. The mechanic stated that the pcv valve was clogged, causing the gasket to fail. The vehicle was partially repaired. The mechanic later informed the contact that other repairs were necessary. The local dealer was contacted and confirmed that there were no recalls associated with the failure. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was contacted and confirmed that there was no recall coverage associated with the VIN for the repair. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 113,000.

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The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormal odor of fuel coming from the vehicle. The contact stated that the brake pads were wearing abnormally quickly. The message speed reduced was displayed. The engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while her son was driving at 55 mph, the vehicle failed to accelerate and stalled. The check engine warning light illuminated. The contact was unsure whether the driver was able to coast to the side of the road. The driver was able to restart the vehicle; however, the vehicle stalled after driving a short distance. The contact's son was able to coast to the side of the road. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to firestone, where dtc: p129f, which indicated a fuel pump control module (fpcm) failure, and dtc: p102b, which indicated a sensor circuit failure, were retrieved. The vehicle was not repaired and remained at firestone. The contact related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 30,000.

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The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at 65 mph, the vehicle lost automotive power. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to auto zone, where it was diagnosed, and determined that the fuel pump control module needed to be replaced. The VIN was not included in NHTSA campaign number: 23v013000 (fuel system, gasoline). The manufacturer was notified of the failure and informed the contact that there were no recalls at the time of the failure. The failure mileage was 90,000.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact became aware of a fuel-like odor coming from the driver’s side of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the sealed seam had failed and the fuel tank needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.

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The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormally strong fuel odor coming from the vents while driving 45 mph. The check engine warning light was illuminated. The vehicle was taken to advance auto, where the contact was informed that there was a fuel leak, which could cause fire. The contact was advised to park the vehicle. The vehicle was taken to the dealer, where it was diagnosed that all four fuel injectors were leaking and required immediate attention. The contact was advised that the parts needed to be ordered to do the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA campaign number: 18v358000(fuel system, gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance in adding the VIN to the recall. The failure mileage was unknown.

The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. While the vehicle was stopped at a traffic light, the vehicle jerked and idled roughly and nearly stalled. The vehicle was taken to auto zone to be diagnosed. The contact was provided with dtc p0172. The vehicle was not repaired. Several days later, the vehicle was taken for an oil change, and transmission fluid was flushed and refilled. The contact stated that on a separate occasion, a week after the oil change, the check engine warning light illuminated. The contact took the vehicle back to auto zone to be diagnosed. The contact was provided with the same dtc: p0172. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was then taken to the dealer. The contact could not leave the vehicle at the dealer. The contact spoke with one of the mechanics at the dealer, who suggested that the high-pressure fuel pump may be the cause of the failure. Several days later, the contact took the vehicle to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The contact was informed that fuel had leaked into the engine through the pcp valve and caused the fuel to run rich. The vehicle was not repaired. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 197,000.

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The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle restarted. The vehicle was driven approximately 500 feet and was parked. In addition, the check engine warning light was illuminated. The contact turned off the vehicle. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact researched and stated that the vehicle had a known failure in the fuel system. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated that the engine turned over but the vehicle to failed to start while attempting to drive the vehicle. After starting, the vehicle was difficult to turn off. The malfunction warning light was illuminated, and a message "do not drive" was displayed. The contact associated the failure with NHTSA campaign number: 23v013000 (fuel system, gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. However, the vehicle was not repaired due to parts being on back order. The manufacturer was contacted and confirmed there was no active recall associated with the VIN. The failure mileage was approximately 34,000.

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled twice after idling, or while coming to a stop. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated while stopped at a traffic light, the accelerator pedal was depressed when the light changed, and the vehicle failed to respond. The contact stated that the stop/start fuel saver mode was engaged. The contact attempted to restart the vehicle several times but was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA hotline to report the failure. The failure mileage was 2,983.

The contact owns a 2021 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle lost automotive power. No warning light was illuminated. In addition, the contact stated that the vehicle hesitated while restarting. The vehicle was taken to a local independent mechanic, where it was diagnosed with inadequate fuel pump flow. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while reversing out of the driveway, the vehicle suddenly stalled and was unable to be restarted. The vehicle was towed to the local dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 23v013000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 14,729.

The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound coming from the vehicle with a gasoline odor coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the exhaust manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the fuel pump module needed to be replaced. The vehicle was repaired. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at approximately 65 mph, he observed a "reduced engine power " message appear and the check engine warning light illuminated. Additionally, the vehicle lost power. The vehicle was steered to the side of the road, where the vehicle stalled. The vehicle was not able to restart immediately, but it restarted 45 minutes later, the failure persisted. The vehicle was then taken to an independent mechanic, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately five months later. The contact stated that during the last failure the vehicle was not able to be restarted. The vehicle was towed to the same independent mechanic, where it was diagnosed that the fuel pump and the entire fuel pump system needed to be replaced. The vehicle was not repaired due to the parts being on a national backorder. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 45 mph, the vehicle started losing motive power, with the check engine and parking brake assist maintenance lights illuminated. The contact drove the vehicle to an independent mechanic at aaa. The vehicle was then diagnosed with fuel system assembly failure. The vehicle was repaired. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

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The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to immediately start, with the check engine warning light remaining illuminated, and the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 23v013000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 71,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to autozone who diagnosed the vehicle and retrieved dtc: p1005 (software error in fuel pump driver control module). The contact found NHTSA campaign number: 23v013000 (fuel system, gasoline) and related the failure to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact back to the dealer. The failure mileage was approximately 24,000.

The contact owns a 2015 Chevrolet Equinox. The contact stated that there was an abnormal vibration sound coming from the vehicle while accelerating and decelerating with the stability control warning light intermittently illuminated on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed, and the contact was informed that the fuel pump was leaking. The contact stated that the fuel pump was replaced several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 180,000.

The contact owns a 2019 Chevrolet Equinox. The contact stated that upon inspecting the vehicle, there was fuel leaking onto the driveway nearby the fuel tank. No warning lights were illuminated. The contact stated that the dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 19v667000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 229,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his daughter was driving approximately 35 mph, the vehicle lost motive power and stalled. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 23v013000 (fuel system, gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 40,000.

The contact owns a 2020 Chevrolet Equinox. The contact stated while his son was driving 60 mph, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal and stalled. No warning light was illuminated. The contact's son was able to coast to the side of the road. The contact's son called roadside assistance, who added gasoline to the vehicle, because the contact's son believed that was the cause of the failure. However, the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The fuel pump and battery were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after two or three attempts each time. The check engine warning light was illuminated and the onstar app notified her of fuel issues. The vehicle was taken to a dealer where it was diagnosed that the high-pressure fuel pump and the feed pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.

The contact owns a 2008 Chevrolet Equinox. The contact stated that there was an abnormally strong fuel odor on the outside of the vehicle and the odor was entering into the cabin of the vehicle. The contact noticed that fuel was leaking from the vehicle. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 182,000.

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The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that once the fuel gauge displayed that 1/4 tank of gasoline was available, the vehicle jerked, and there was an abnormal sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the pistons had failed, and the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 90,000.

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The contact owns a 2011 Chevrolet Equinox. The contact stated that while his wife was driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked, and an abnormal sound was heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the pistons had failed, and the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 100,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated when the vehicle was started, the vehicle did not start as intended. The vehicle was towed to the dealer where it was diagnosed with a failed fuel module. The vehicle was towed to the independent mechanic where it was diagnosed with a failed fuel module. The contact was informed that the fuel module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were in back order and that it would take four months to receive the parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving 80 mph over three lanes of traffic, the vehicle lost motive power. The driver was able to pull over safely before the vehicle stalled. The vehicle failed to restart. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 23v013000 (fuel system, gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 48,472.