general problems of the 2010 Chevrolet HHR - part 2

Tl-the contact owns a 2010 Chevrolet Hhr. The contact stated that while driving approximately 80 mph the steering wheel became difficult to turn after the power steering warning indicator illuminated. The contact powered the vehicle off and back on and the steering wheel was no longer difficult to turn, however, the failure recurred. The failure recurred on several occasions while driving at various speeds. The contact discovered that there was a NHTSA campaign number: 14v153000 (steering), however, the vehicles VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000. Sw.

Tl-the contact owns a 2010 Chevrolet Hhr. The contact stated that while driving at approximately 30 mph making a right turn,the steering assist warning indicator illuminated as the steering wheel seized without warning. The failure recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. Sg.

Power steering quit working 2 times while driving vehicle in 2 days. Once while turning and once while driving straight down road. Stopping and restarting car caused it start working again. After the second time I took the car in to dealer who stated power steering motor was bad and needed replacing. Both times were driving at under 40mph. Chevrolet claimed this was not covered under campaign number: 14v153000. Neither time resulted in a wreck or damage, just a few missing heart beats.

Power steering non operative, went out while vehicle was in motion on a city street. Turn the car off and the power steering works for a short while but soon goes out again while in traffic.

The contact owns a 2010 Chevrolet Hhr. While driving 15 mph, the power steering warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not included NHTSA campaign number: 14v153000 (electrical system). The approximate failure mileage was 80,000.

In the afternoon on Thursday 7/9/15, I heard a ding in the vehicle (warning sound) and the words "power steering" appeared on the dash panel under the speedometer. All loss of steering assist was lost and manual steering was the only way to steer the vehicle. After turning the vehicle off/on, the power steering worked again and then after a few minutes the same issue occured. I parked the vehicle and did not drive it until the next day. I searched for recalls as well as contacted the local Chevrolet dealer to discuss the issue and if there were any recalls. I was told there is a recall for power steering on some 2010 chev Hhr models but my VIN has not been identified. The next day I avoided driving the vehicle when possible due to safety concerns and the inability to schedule an appointment with the dealership for diagnosis. I did drive the vehicle once and the same thing described above happened three times before I could get back home. At this point I did not want to drive the vehicle at all until the problem had been fixed. I scheduled an appointment with the local chev dealer after a cancellation occurred and the power steering motor was replaced on 7/11/15. I have contacted gm about this and have been advised the vehicle was not under recall. While I understand the vehicle was not under an official recall, the same exact problem happened in the same exact way described on the gm website and a result of that power steering recall is to replace the power steering motor. I have requested reimbursement but have not received any information about this at this time. One representative advised it was highly unlikely. I would like to find out why the vehicle was not identified under any recall and when a vehicle is not under recall but has an issue that has been recalled if they're any steps that can be taken to resolve the issue. This was a clear hazard.

The first time this occurred, we were driving down the highway and could barely pull over. We restarted the car and it did not occur again for 6 days but now, even turning off the car and restarting only helps for a few minutes. The car is very hard to steer this way. We are told that our Hhr is not one of the ones included in the recall, yet the problem is the same as those recalled. It seems that the recall should be expanded.

Experienced loss of power steering assist and a message displayed on the driver information center with a chime sounds. Vehicle reverted to manual steering, but greater driver effort was required as I had to turn so I would not hit other vehicles. Same issue as in recall bulletin # bulletin 14115. After finding out on google that cars like mine had been recalled I called my chevy dealer and they said that my car did not qualify for free repair, even though of correct make and year. They did not seem to care at all that I was stranded and would not give me an appointment until 3 days later, but told me to call gm as they did not seem to want to deal with me. I called gm and they said the same that the car had not been recalled for some reason, and did not seem to care either. I took my car to a regular garage, driving it in the middle of the night so there would be less traffic and less risk of a crash and they could not repair it as they needed the gm software in order for them to do that, but they did tell me that it was the same issue as the ones that were being recalled. Now I will have to miss more work and try to beg to get an appointment and spend a fortune on having something fixed that should have been taken care of as part of the recall. I am a single mother during the week, and have no other choice, I am afraid. I have always driven Chevrolet vehicles but that is it for me, I will never buy a gm again. I am very disappointed by their dishonesty, and poor quality of their vehicles.

Driving on freeway power steering went out, dash indicated power steering. Extreemly difficult to steer vehicle even at hwy speed. Pulled over, shut off engine, restarted vehicle, power steering now working again. Finished driving to work, on the way home, it went out again. Pulled over , shut off engine, restarted, power steering working again, finished driving home. Checked with chevy dealer, they informed me that my VIN is not included in the recall.

Steering wheel is locking in place as it should when you park, turn the car off and remove the key, but then the steering remains locked when you insert the key and attempt to restart the car. The wheels are not in a turned position and the steering wheel is in it's appropriate position. It takes wiggling the steering wheel as much as you can until the key catches to get it to start. The key will completely turn to the "on" position, but if that steering wheel is locked there is no connection and the steering must be wiggled until the key engages. Also, the steering does not respond as well as it did before the 1st recall for the ignition switch. It feels as if the wheels are not responding appropriately when I am driving. It's harder to maintain control and stay in my lane. I do not know if this has anything to do with the recall on the steering that was previously performed but it is becoming progressively worse.

Tl- the contact owns a 2010 Chevrolet Hhr. The contact stated that the esc warning light and the air bag warning light randomly flashed. The contact also noticed that as the failure progressed the warning lights stayed lit. The vehicle was taken to the dealer for the recall repairs and the contact was waiting for the completion of the repairs for NHTSA campaign number: 14v047000 (air bags and electrical system), 14v171000 (electrical system) and 14v153000 (steering). The dealer did not say if they would diagnose the air bag and esc failure. The manufacturer was notified of the failures. The approximate failure mileage was not available. Dyd.

Started vehicle in parking lot of business after shopping. "power steering" message appeared in driver information center. Drove vehicle in parking lot; was no power assist for the steering, manual steering only. Checked owner's manual, no information about steering system, other than contact dealer if msg appeared. Drove vehicle home with manual steering. Did research on net and found that the Hhr (& several other gm models) had electric motor assist for steering, and gm had issued a recall in early 2014 for this problem; covered wide variety of models & years, including "some" 2010 Hhr's. Contacted dealer, said bring the vehicle in. Started vehicle, message was gone, power steering worked, but drove the vehicle to dealer anyway. Service writer was unaware of any recall for this issue. He checked the VIN, said my vehicle was not covered under this recall; said he "could contact gm about any participation in the cost of the repair; may be 10%, may be 100%, but there is no guarantee. " Hhr remained at dealer overnight;svc writer called next day, said electric motor had definitely failed, it was $346, and gm would not cover any of it. I had done more research online in the meantime, and there were several instances where gm appeared to be very conciliatory to getting this problem resolved. My question is why gm wouldn't cover any of this cost, even if this particular '10 Hhr was not included in the '10 Hhr's covered under this recall. A second question would be how hard the service writer actually tried to contact someone at gm to get participation in the repair cost. My complaint then would be that gm has apparently denied to cover the cost of an obviously defective product that produces a definite safety hazard, even though it acknowledges the same problem with other similar vehicles; and I would think that gm would be more conciliatory in this matter.

Power steering stops operating at any speed, but happened this time at 50mph in a curve. Caught me by surprise and was difficult to maintain the lane as a result, but I managed. This is the same symptom as found in cobalt's and Hhr's in canade. Same part numbers involved, etc. . . For some reason these are not recalled on us Hhr's. Please help!.

Tl-the contact owns a 2010 Chevrolet Hhr. The contact stated that while driving at 55 mph and the electric power steering (eps) warning light illuminated and the power steering seized. The contact also stated that the failure recurred on every occasion where the vehicle was restarted. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14v153000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 62,000. Ah.

My power steering is going in and out in my car which can be quite dangerous. Gm says there is a recall on it but its in customer phase mailing so they won't fix it.

Power steering goes out while in drive. Comes back on when car is turned off and restarted, then goes out again. Repeatedly.

Was driving down highway and suddenly the power assist steering quit working and could not steer vehicle. Sometime power assist works and sometimes it doesn't. . At times it locks up. Had to have a mechanic get vehicle to Chevrolet garage because I was not strong enough to steer it.

The contact owns a 2010 Chevrolet Hhr. The contact stated that while driving approximately 45 mph, the steering wheel locked causing the vehicle to crashed into a fire hydrant, a mailbox, and landed into a ditch. A police report was filed and no injuries were reported. The vehicle was destroyed. The vehicle was towed to a collision center. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000.

I was driving to an appointment, when my power steering flashed on the dash screen and my steering wheel went from fluid to stiff. I pulled over to the side of the road as soon as it happened and turned off the car. When I turned it back on, the steering was fluid again, but the air bag light had came on as well as the abs and traction. The steering wheel was fluid only for a few minuets, and then after making a few turns, I lost the steering once again. I have learned of a recall on the Hhr's power steering and starter. I will go to the dealer and ask them what they can do. I am filing this so it is noted in the records of the happenings.

2010 Chevrolet Hhr. Customer has received recall for car but still has problems after repair. The consumer stated as she was driving, she heard a grinding noise, whenever she turned the steering wheel. When she returned to the dealer, the noise was gone. However, when the vehicle was returned to her, the noise was there. The dealer determined the air bag coil was making the noise. The consumer stated the noise was not there, when she took the vehicle to the dealer to complete the recall.

Tl * the contact owns a 2010 Chevrolet Hhr. The contact was driving at an unknown speed when the steering wheel seized and the vehicle crashed into a truck. The contact sustained minor injuries to the legs, neck, and back. One of the passengers sustained injuries to the lower back and hands. The other passenger sustained injuries to the lower back and thighs. Medical attention was received and a police report was filed. After the crash, the contact received recall notices for NHTSA campaign numbers: 14v153000 (steering) and 14e021000 (electrical system: ignition switch); however, the parts were unavailable. The vehicle was not diagnosed or repaired. The approximate failure mileage was 102,000.

On my lunch break for work my powersteering once again has given out on me I have contacted Chevrolet numerous time trying to get them to understand how unsafe it is to keep driving the car when there is already a known issue with powersteering of my car but Chevrolet has refused to provide a rental car to me due to me not feeling safe to drive the car they are not able to give me a time when the parts should be in.

I was driving to work this morning I go to make a turn and the steering wheel just looked. The power steering alert came up, it would not unlock until I turned car off. It was very very scary the steering wheel became very very heavy I had to to struggle to turn, I was praying and sweating profusely, I really felt my life was in danger.

No accident has occurred; I would like to know why it takes so long to remedy the recall(s) on my vehicle; the first notice was received dated April 2014 from gm regarding the ignition switch. The next recall letter was received on may 11, 2014 and I immediately called my local gm (cecil clarke Chevrolet) in leesburg, florida to be put on the 'list' for the required parts/replacements. On June 17th, I called cecil clark again and was advised that although they were receiving 4 - 5 replacement kits a day, mine had not come in yet. Now I have a safety recall for June reference the eps and that parts are not currently available. I have done what I need to do, I drive only when I have to now, and although I follow the safety rules reference removing all items from the ignition key, I do not feel safe while driving anymore. Please can you find out why it takes so long to get parts for a very safety related issue. I thank you in advance.

I was backing up out of a parking stall the power steering suddenly stopped working , that is on recall along with the ignition switch we called may 20 2014 no parts for the ignition switch still no parts for that now another recall this time electrical power steering . . . . . Sunday july6 2014 at 11:30 am power steering suddenly went out call gm road side assistance got a tow to h&h chevy omaha ne . Then first thing Monday morning went in and got a loaner car. The service guy stated that gm does't no how to fix the power steering problem nor do they have anyone to fix it and no part to fix it with so it could be a month or longer we have to drive a chevy cruze which for someone with a very bad back and arthritis in knees and back bad car not comfortable. I think gm needs to just scrap all these cars and buy them back from the ppl and pay off there loans. I am looking into buying a different brand of car. One the corporation will communicate better then gm is now the company of we wont say a word til you get hurt. Dealerships telling owners to just drive your cars but becareful til they do get the part in.

The contact owns a 2010 Chevrolet Hhr. The contact stated while starting the ignition, the power steering warning indicator illuminated and a chime sounded with an immediate loss of power steering. The failure was related to recall NHTSA campaign id number 14v153000 (steering). The contact was unable to have the vehicle serviced under the recall because the remedy part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The VIN was unavailable. The approximate failure mileage was 100,000.

Power steering assist went out making vehicle very difficult to steer.

Driving and dash go black problem steering also having problem with car starting and turning have had to call aaa several time got new battery still same problem car starts when it want stops when it wants have received two speeding tickets in less then twenty-four while using cruse control where again the panel just goes out same with lights there are times when something also smell like it is burning have reported this several times to gm no response very afraid to drive this car because I don't know what it will do on any given day but I have a loan on this car I pray every day I get in in and attemp to go to work praying I make it safe to and from work shelia tillman.

Tl- the contact owns a 2010 Chevrolet Hhr. The contact received notification of NHTSA campaign number: 14v153000 (steering) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted the dealership (champion Chevrolet located at 800 kietzke ln, reno, nv 89502 phone number 775-636-9328) who informed the contact that the part for the repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Gl.

David stanely Chevrolet oklahoma city was notified in may that we need to take care of the recall notices on the power steering and ignition. They said it would take 6-8 weeks to get the parts. As of the 4th of August they have made no attempt to fix these recalls and we are now being told we have an appointment to have it inspected for parts on Sep 18th. Is this how gm is handling all these recalls?.

The contact owns a 2010 Chevrolet Hhr. The contact received notfication of NHTSA campaign id number: 14v153000 (steering) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.

My vehicle is on gms recall list because of an ignition problem. I was driving down a small hill on Friday may 2, 2014, when my car shut off. I had nothing on my ignition key ring when this happened and had just my key in the ignition when this happened. I called gm and let them know what had happened they offered to give me a rental car that they will pay for until my car is fixed . My concern is that these cars should not be on the road because they are a safety hazard to not only the person driving these cars but also to the people on the road with them, I know gm is doing all that it can to fix the problem and wonder why they are being allowed to be driven on the roads when they are unsafe. I do not feel comfortable driving my car because of the risk it poses not only to me but to others on the road and will be getting a rental . Oh and by the way when my car shut off, it was all I could do to steer it around the corner because off course my power steering was gone making it difficult to steer.

As I was driving down the street my power steering sign came on and I had difficulty steering. After parking and letting my car sit when I started it again I was able to drive for several miles before the power steering sign came on again.

The contact owns a 2010 Chevrolet Hhr. The contact received notification of NHTSA campaign numbers: 14v047000 ( electrical system) and 14v153000 (steering). The contact indicated that there was a delay to receive the ignition switch part for longer than thirty days. The vehicle was being repaired after waiting for thirty days and the contact was later notified of a safety recall for the steering. The parts for the second recall were also unavailable. The contact was driving a rental vehicle while waiting for the local dealer to complete the ignition and steering recalls. The manufacturer was notified of the safety concern and parts delay to no avail. There were no failures.

As I was driving down the offramp of the freeway the front of my car started to shake and rattle. A couple minutes later after turning a corner, only going 30mi/hr, the cars power steering then turned off. Every time I turn my car on and take a trip the power steering goes off at least twice. Which is about 5-6 times a day.