Two problems related to steering rack and pinion have been reported for the 2002 Chevrolet Impala. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Chevrolet Impala based on all problems reported for the 2002 Impala.
The contact owns a 2002 Chevrolet Impala. While driving approximately 55 mph, the steering wheel became difficult to turn without warning. The failure occurred on numerous occasions. The vehicle was taken to a private mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200,164.
The power steering went completely out many times in the past 2 years. It continues to go out all the time. The rack & pinion gear, the pump and the hoses were replaced with original delco parts but this did not correct the problem. The Chevrolet dealer mechanic told me it was caused by low tires but my tires were not low. I bought new tires but the problem continues. It is hard to steer on the straight road and it goes out on a turn and I can't steer it. I have to hit my brakes. A local mechanic has tried to repair it about 5 times and he finally gave me my money back and said to take it to the Chevrolet dealer which I did as noted above.