Chevrolet Impala - Problems, Statistics, and Analysis

Chevrolet Impala owners have reported a total of 13,824 problems for their cars built in the 25 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Chevrolet Impala. The 2009 Chevrolet Impala cars have the most problems reported (1,321 problems).

Table 1. Total number of problems by model year for Chevrolet Impala

🔍 Common problems of Chevrolet Impala

The following chart shows the 32 most common problems for Chevrolet Impala cars. The number one most common problem is related to the vehicle's electrical system (3,318 problems). The second most common problem is related to the vehicle's engine and engine cooling (1,796 problems).

Table 2. Common problems of Chevrolet Impala

Problem Category Number of Problems
  Electrical System
3,318
  Engine And Engine Cooling
1,796
  Steering
1,097
  Air Bag
930
  Equipment
861
  Power Train
812
  Service Brakes
809
  Electronic Stability Control
755
  Exterior Lighting
593
  Vehicle Speed Control
593
   
  Suspension
354
  Other Fuel System
253
  Visibility
238
  Structure
236
  Wheel
202
  Seats
150
  Seat Belt
140
  Gasoline Fuel System
137
  Tire
124
  Traction Control System
120
  Unknown Or Other
88
  Lane Departure
86
  Latches/locks/linkage
67
  Forward Collision Avoidance
15
  Parking Brake
14
  Back Over Prevention
13
  Air Brake
7
  Child Seat
6
 
4
  Interior Lighting
4
  Diesel Fuel System
1
  Chest Clip, Buckle, Harness
1

📉 Compare Reliability Across Model Years Using PPMY Index

It would not be fair to compare the Chevrolet Impala of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Impala model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a Chevrolet Impala model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).

The results are shown in Table 3.

Table 3. Use PPMY Index to Compare Reliability Across Impala Model Years

Impala
Model Year
Problems Sales [1] Vehicle
Age
PPMY Index
  2020 2317,9996    
0.21
  2019 3959,6047    
0.09
  2018 8564,7108    
0.16
  2017 13679,5259    
0.19
  2016 17593,21710    
0.19
  2015 433118,06011    
0.33
  2014 992191,16112    
0.43
  2013 454131,79813    
0.26
  2012 416172,10314    
0.17
  2011 800177,62415    
0.30
  2010 714157,51816    
0.28
  2009 1,321192,92617    
0.40
  2008 1,135332,84018    
0.19
  2007 819281,01019    
0.15
  2006 739274,52520    
0.13
  2005 732243,11121    
0.14
  2004 1,243279,78922    
0.20
  2003 828256,32923    
0.14
  2002 915201,46824    
0.19
  2001 827188,24825    
0.18
  2000 900199,32126    
0.17

📊 Number of Problems Reported During the First Year

Another way to measure the reliability across the model years of the Chevrolet Impala is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.

Table 4. Number of problems in vehicle's; first service year

Model YearProblems Reported
  2019 Impala
2
  2018 Impala
9
  2017 Impala
12
  2016 Impala
13
  2015 Impala
35
  2014 Impala
84
  2013 Impala
6
  2012 Impala
23
  2011 Impala
66
  2010 Impala
28
  2009 Impala
29
  2008 Impala
43
  2007 Impala
59
  2006 Impala
41
  2005 Impala
24
  2004 Impala
35
  2003 Impala
32
  2002 Impala
49
  2001 Impala
35
  2000 Impala
82
  1999 Impala
1
  1996 Impala
11


Impala Service Bulletins
Impala Safety Recalls
Impala Defect Investigations
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