Ignition Switch problems of the 2011 Chevrolet Impala

While driving at any speed the car shuts off. It completely loses power. No power steering or brakes. I was going 60 on a highway and it stalled thank god it wasn't rush hour and there weren't many cars around me. This happens at 10mph 30, 40, 50. No matter how fast or slow you are going the car shuts off and leaves you with no brakes or power steering. This is a huge safety issue and should be a recall. It has been diagnosed as a faulty ignition switch. I have had it looked at by 3 different mechanics and they all say that is what it is. Now I have to pay to get a new ignition put in. I have had the car 18 months and new problems occur constantly with it. Chevy should be paying for a new ignition switch to be installed.

I turn on the vehicle and then it shut off. . . Like the ignition switch is faulty. . . Then the stabilitrak comes on. . I have to turn the key over slowly so it won't hesitate to turn on or shirt off.

2011 Chevrolet Impala. Customer unsatisfied with gm response to fixing life safety issue. Consumer sent additional correspondence. The consumer stated the vehicle continues to have an engineering defect in the ignition switch, that could lead to the switch coming out of the run position. The consumer stated gm's fix was to modify the key and use smaller key rings. The consumer stated that was just a patch, that does not resolve the underlying engineering design manufacturing defect in the ignition. Status update 02/10/jb updated 06/22/15.

2011 Chevrolet Impala. Consumer writes in regards to gm recall 14299 and 12104. The consumer learned of the ignition switch and lower control arm recall. However, the dealer stated they would only address the ignition switch recall, because they had not been notified of any other recalls or problems with the suspension. The consumer stated from time to time, when she turned the steering wheel to the left or right, there was a noise similar to the tire rubbing the fender.

2011 Chevrolet Impala. Problems with the ignition switch. The consumer stated the fix gm proposed was not acceptable and the ignition switch should be replaced, instead of adding rings and altering the key slot.

The gm recall to repair faulty ignition switches is a sham. The problem was announced last winter; in August 2014 I received a letter telling me about the recall and that I would receive a further letter when the parts to repair the problem became available. Friday, October 17, 2014, I received a letter from gm's Chevrolet division, which they dated "September 2014" informing me that my "2011 model year Chevrolet Impala was involved in gm recall 14299. This letter is to inform you that parts are now available to repair your vehicle. " a call this morning, Monday, October 20, 2014, to my Chevrolet dealer, johnson motors, brighton, colorado, that services my vehicle informed me that they did not have the parts, and did not know when they would be available. "I should keep calling back. " I asked if could be put on a list to call when the part(s) became available, and was told a blunt "no. " they do not keep a list of customers to call. A call to gm's customer service informed me that the 'parts' consisted of a device, likely plastic, maybe metal, that fits on the ignition key itself, doing nothing for the defective ignition switch, which is the major problem to begin with. I was further told that there was no way to be informed when the part(s) would be available. At that point I lost my temper. This is a patently absurd response on the part of gm to a serious ignition switch problem that has caused at least 25 deaths so far and untold numbers of non-fatal accidents. Their "fix" has nothing to do with the ignition switch, but instead a sham piece of plastic will be added to the owner's key, if she/he is persistent enough to find one available. You, the NHTSA, should be levying heavy fines against gm for every day this sham response of theirs is perpetrated. I will be copying this to both my u. S. Senators and to my congressman.