Ignition Module problems of the 2012 Chevrolet Impala

The contact owns a 2012 Chevrolet Impala. While driving approximately 5-10 mph, the vehicle stalled and did not restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The mechanic replaced the ignition lock switch, the codes were reset, and the body control module was replaced; however, the failure recurred multiple times. The manufacturer was notified. The failure mileage was approximately 20,624.

Purchased a gm certified vehicle. Vehicle stalled several times whenever making a left hand turn. When I would make a left hand turn, the vehicle would die completely in the middle of the turn. I would have to restart the car. One instance when trying to restart the car, the ignition acted "stuck. " I only turned the ignition once and the car continued to crank over to restart the car on its own. The last couple of instances when taking the car to the dealership, it died, even when not making a left hand turn. It would die periodically while driving down the street. I took the vehicle into main motors (a gm dealership) to have it fixed. They said the wires were worn through in the engine compartment that run to the electronic control module. They stated they rerouted the wires. My bill was only for labor, no replacement of parts. I asked gm to cover this. The service adviser told the first agent at gm that it was a defective wire harness. Then the case was directed to a "district specialist. " the district specialist stated that the service manager at main motors retracted the statement that it was a defect and stated it was normal wear and tear for electrical wires in the engine compartment to be worn through. Not a safe design for an electrical system to not last past 55000 miles.