general problems of the 2018 Chevrolet Impala

The contact owns a 2018 Chevrolet Impala. The contact stated that recently, the driver’s side air bag deployed while the vehicle was parked and unattended overnight. Prior to the failure, the air bag warning light had illuminated while driving. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 116,000.

Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that his life would be in danger if the airbag didn't deploy. This shouldn't be at the consumers expense as this is a safety issue. This has been ongoing for over 6 months.

I was sold a used car w/ undisclosed accidents. Had many issues within first few weeks. Had transmission cooler lines replaced after they burst. Radiator, compressor, condenser, and much more. Then the airbag light came on. Dealership said connectors were bad. Fixed it. Light came on again. Took it in to dealership. They had it for over two weeks. The gm for all the dealerships told me the vehicle was not unsafe and told me lies. But the service girl confessed she no longer had access to my vehicle or my file and her boss and the gm had taken over working on it. She then told me they pulled Ford model air bags from my chevy Impala. Now the light has come on again. I do not feel safe or rust the dealership to fix it properly.

On 16th July 2020 while driving bell sounds went off in my car, on dash airbag warning came on and got an onstar alert that airbag malfunction. Onstar said to get it to dealership ASAP. Yesterday 20th July dealership told me that front passenger seat airbag module, front passenger airbag plate in seat and something else airbag is wrong. Told me not covered under warranty in which since it is a 2018 I couldn't believe it. They said because have 62,000 miles is why. I said this is a safety issue they acknowledged that but said I would need to have it repaired which would cost $1300 without taxes. I called general motors and have a case number. However, not gm nor the dealership nesmith Chevrolet, Buick, GMC seem to feel this should be a recall or a safety issue that they should be liable for!.