Five problems related to instrument panel failure have been reported for the 2004 Chevrolet Silverado. The most recently reported issues are listed below.
Tl- the contact owns a 2004 Silverado 1500. The contact stated that the instrument panel failed on the vehicle. The odometer worked, but the fuel gauge and all other gauges failed. The contact to the vehicle to the dealer and was told the contact the entire instrument cluster needed to be replaced. The vehicle had not been repaired. Rl.
The contact owns a 2004 Chevrolet Silverado. The contact stated the instrument panel failed. The contact took the vehicle to the dealer and they removed the instrument panel for inspection. Once the instrument panel was installed back in the vehicle, the panel operated as normal with the exception of the oil pressure warning gauge. The dealer did not replace the instrument panel with a new one nor were there any repairs performed. The contact spoke to the manufacturer and was told that the failure was a common issue with the year, make and model but the manufacturer was only willing to assist with repairs on those vehicle with 75,000 miles or less. The VIN was unavailable. The failure mileage was 80,000 and the current mileage was 82,000.
The contact owns a 2004 Chevrolet Silverado. While driving approximately 40 mph at night, the instrument panel warning indicators and gauges failed without warning. The vehicle was taken to an authorized dealer and they stated that the instrument panel cluster failed. The technician stated that there was an extended warranty that covered the repair; however, the vehicle was excluded from the warranty due to its excessive mileage. The estimated cost to repair the vehicle was $800. The vehicle has not been repaired. The failure mileage was 40 and the current mileage was 78,000.
November 10, 2007, I wrote the following letter to: general motors 100 renaissance center p. O. Box 100 detroit, mi 48265-1000 certified mail number: 7007 1490 0000 9298 4767 to whom it may concern: I have received your letter regarding the 2004 model year Chevrolet Silverado whereby general motors is providing extended warranty on the instrument panel. General motors wrote: "this letter is intended to make you aware that your vehicle could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. " however, general motors also wrote: "if the condition occurs on your 2004 model year Chevrolet silverad within 7 years of the date your vehicle was originally placed in service or 70,000 miles, whichever occurs first, the condition will be repaired for you at no charge. " frankly, I find the mileage restriction ludicrous! either the instrument panel is defective or it is not! moreover, if the instrument panel fails when driving, especially at night, public safety becomes an issue. . . . . . . . .
My 2004 chevy truck was recalled because of instrument panel malfunctions. A recall has been issued; however, it seems to me that the plan to correct this has arbitrary recall parameters, ie 7 year/70,000 miles. My vehicle is 3 years old and has 96,000 miles and has experienced this malfunction. I did contact chevy but no concrete repair plan was established.