Two problems related to power steering pump have been reported for the 2004 Chevrolet Silverado. The most recently reported issues are listed below.
The consumer was making a u turn and without warning the steering wheel failed. The steering wheel was hard and difficult to turn. The consumer had the vehicle towed to the dealer. The mechanic informed the consumer that the power steering pump needed to be replaced.
2004 Chevrolet Silverado. The problem I have been having with this truck started from day one. When I purchased this truck it was right off the showroom floor it was sold to me with brand new gm certified 20" rims and tires which really make the truck look great but one thing they failed to tell me was that the steering on the truck would be effected. I have brought the truck back several times for the following problem. When the vehicle is not in motion the steering on the truck is very very hard to turn as if it does'nt have power steering. This makes turning the truck around or backing into an area were you must first turn the wheel very hard. After the second time I took the truck back to ricart chevy on hamiltoin rd they told me that they could not fix the problem and it would be somthing I would have to live with. When I heard this I went to the ricart coorprate level and they got a gm rep. Involved . When I talked to the rep for this area he told me that they could not fix it and that all the trucks in the ricart truck lot with these 20" wheels all did the same thing. I questioned him about the fact that they know there is a problem but the are still putting them on the trucks? his reply was they are now having a waiver signed for people purchasing the truck with these wheels are going to have this type of trouble. Now I am no wizard engineer but common sense should say fix the truck correctly. I dont know if this could cause an accident or injury but it sure would be hard to get out of the way if your vehicle would not turn from a standing position. At this time I am trying to get this resolved but I dont seem to be gaining any ground and could sure use your help. I have asked them to fix the truck or refund my money in full but both requests have been denied.