general problems of the 2013 Chevrolet Silverado

See attached document for complaint.

The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.

2013 Chevrolet Silverado. Consumer writes in regard to takata airbag safety recall.

Cracked dash. My vehicle only has 30k miles and already has a crack.

There is a crack in the dashboard on the left side of the passenger airbag. It runs from the corner of the airbag cover to the edge of the dashboard piece. The dashboard piece is elevated on the right side of the crack. There is also a second crack forming on the left side of the same dashboard piece near the driver instrument panel hood.

Dashboard is cracked in 2 places adjacent to the airbag cover. Gm and the dealer are willing to replace it out of warranty but are requiring me to cover nearly half the replacement cost of $700. This should be a recall issue as an airbag deployment would create plastic projectiles in the cabin that could injure a passenger. I can provide a photo if requested.

On Tuesday March 18, 2014 I was driving a 2013 chevy Silverado and rear ended a chevy tahao at approximately 20 mph without hitting my brakes. Conditions at the time were clear and dry although very windy. I was the only passenger in my truck. I was wearing my seatbelt. I hit the steering wheel with my chest. The onstar system called to say they could see I was in an accident and help was on the way. I exchanged info with the other driver and returned to my vehicle. The seatbelt was in the extended position and would not extend further or retract. On the display panel it had an 'airbag deployed' icon and message 'service airbag'. My insurance company gave me a auto repair shop to go to for an estimate, however, the shop told me they would not touch the vehicle until a gm representative investigated the system first as they felt the seatbelt should have prevented me from hitting the steering wheel. I called gm and spoke with walter in customer service. He arranged to have a 'third party' investigator come and do a interrogation of the system and arranged for a loaner vehicle. Raytheon representative 'jeff" called me Sunday March 20 and stated he was to interrogate the system and would contact me from the airport when he got to town on Wednesday March 23. On Wednesday March 23 I called jeff to see if he was in town and he stated he was at the airport 'leaving' town, he had done his investigation and determined everything worked like it should. I asked him if I was supposed to hit the steering wheel and he stated he did not agree or disagree.