Air Bag Not Deploy problems of the 2017 Chevrolet Silverado

The contact owns a 2017 Chevrolet Silverado. While driving 40 mph, the contact rear ended another vehicle that abruptly pulled in front of the contact. The air bags did not deploy. The contact noticed a chemical odor in the vehicle and a fog-like substance in the cabin after the crash. A police report was filed. The vehicle was able to be driven from the scene. The contact sustained injuries to the neck, shoulder, and arm, which did not require medical attention. A dealer was not made aware of the crash. The manufacturer was made aware of the issue. The failure mileage was 5,000.