general problems of the 2012 Chevrolet Silverado 1500 - part 1

The contact owns 2012 Chevrolet silverado. The contact stated while her son was driving at an undisclosed speed the driver side airbag diploid on it's own. As a result the vehicle hit a telephone pole and ended up in a ditch. The contact is unsure whether there were was a warning light illuminated. The paramedics were called; however, the contact's son did not sustain any injuries. A police report was filed. The vehicle was towed to the residence. The local dealer or independent mechanic were not contacted. The insurance company was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

Airbag light came on indicating an issue. Went to dealer and the codes that came up are b0030 (passenger instrument panel air bag deployment loop stage 2 short to ground) and b0413 (temperature control 1 feed back circuit actuator stuck). It cost $597. 67 to have a new airbag installed. I worry others couldn't afford this and it should be covered by the mfg due to the safety risk created from the vendor creating airbags that do not last the life of the vehicle.

Recall [xxx] front passenger air bag was completed [xxx] by authorized dealer 9105803 replace dual stage front air bag inflator ,as of [xxx] system light in dash steadily on and system shows to have system serviced, I don't feel I should have to pay the authorized dealer for checking and or repairing the new deficit as the complaint. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Dealer told me that they will replace the passenger airbag but I need to sign a paper saying that if the dash board breaks while they work on it then they are not responsible and I need to pay to repair whatever damage there may be, they also said gm or tekada would not pay to damage to dashboard because its old. . . . . I did not let them replace airbag. My name is [xxx] [xxx] [xxx] rydell Chevrolet in northridge CA. 818-832-1616 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I took the car to the gm dealer to fix the recalled item and was told the dashboard will crack and will need to be replaced when they pull the airbag out and I will need to pay for new dash board. . . . I told them not to fix it. . . .

Airbag recall VIN#: 1gcrkse74cz294697.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

I received recall notice n212328770 by letter in July 2021. I immediately notified my local dealership and they told be they were waiting for the part. We just received a call from the dealer about a week ago and schedule to ge the recall issue repaired on Wednesday, February 9th 2022. We were given an appointment and my wife had to take the vehicle due to the me working. She arrived to have the safety defect replaced (passender air bag) and was told that when they do the replacement that if the dash cracks or is damaged they are not responsible for the damages and we would have to pay to get it fixed or replaced. This is very pooe customr service as well as causing a customer not to go through getting the recall completed. My wife called me and did not want to challenge the dealership. I told her just come home and do not let them make the repair/replacement and I would contact gm. I have had no luck doing so. This should be a no brainer. If they damage the dash or it cracks they fix it or replace it. My dash does hav 2 small cracks right where the air bag is located and from what I have read online many have stated that they too have had the same issue. This is supposedly due to the air bag issue. So now I am in a rock and hard place. I either don't get it done and risk a serious injury or death due to gm's unwillingness to take responsibility and handle in a professional manner or have them do it, damage the dash and pay lots of money to get it replaced. Can you please advise what I should do? since I can not provide you with any personal info so you can contact me what am I to do to get this recified? a very long standing upset gm customer.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received a recall notification for NHTSA campaign number: 21v054000 (air bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Dash board of my vehicle has cracked around the area of my air bag. Worried that my air bag will not work properly if ever in an accident. No dash board should crack! either the material's used when made were not as durable as they should be. Truck has been maintained in excellent condition since it was bought from dealership. No inspection, no safety lights on, no warning lights on. As being the original owner and seeing this worries me and my safety. No dashboard should never crack/split.

Crash impact sensor in the drivers side front door has lost communication with the vehicle's airbag computer. Vehicle information display reports the fault and illuminates the red dashboard airbag light. This condition caused by wire harness / conductor fatigue between drivers side door and vehicle body. Observed that if driver's side door moved to certain positions while open the fault would clear. Eventually these wires in the door harness failed due to normal open / close cycles with the door upon entry / exit and now have completely failed so that the dashboard airbag lamp stays illuminated at all times. I have a 2010 Toyota venza that has a recall on the same type of issue. Why is gm not recalling vehicles for this issue? my dealer has acknowledged that they have seen this issue, but no recall has been issued so they are not able to address it as such.

Chevy refuses to replace the recalled takata airbags currently under recall without doing a “full vehicle inspection” and providing us with a “list of repairs that must be made” before the airbag can be ordered or replaced. Note: the is nothing wrong with our truck. They say this is their standard operating procedure for this recall and it requires two full day appointments: one for the inspection and one for the recall repair. They refuse to order the replacement airbag until the inspection has been completed and any repairs chevy deems “necessary” are complete. This seems to me to be extortion, I. E. We have to keep a defective airbag or comply with their inspection and any repair/payment for anything they deem “necessary. ”.

Tl takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v051000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer to confirm that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v051000 (air bags). The contact took the vehicle to the local dealer for the recall repair. While the mechanic was inspecting the vehicle, the contact was informed that while performing the recall repair on the passenger’s side frontal air bag, there could be potential damages to the dashboard that the dealer would not be responsible for repairing, replacing, or reimbursing the contact for any damages. The contact felt that was not right and did not want the recall repair performed if neither the dealer nor the manufacturer would not repair nor reimburse the contact for damages made to the dashboard. The vehicle was not repaired. The manufacturer was made aware of the issue and agreed with the local dealer. The contact had not experienced a failure. Parts distribution disconnect.

Tl takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v051000 (air bags) however, the part to do the recall repair was unavailable. The vehicle was taken to all american Chevrolet of odessa (5020 john ben shepperd pkwy, odessa, TX 79762) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Memorial highway Chevrolet of somerset (2006 n. Center Ave, somerset, PA 15501, (814) 445-4113) and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have received a recall letter from general motors regarding recall # n212328800, NHTSA campaign id number 21v054. The letter was dated last February of 2021 and received shortly thereafter. The letter specifically states that I am to receive a second letter advising when the parts are available and requesting that I take my vehicle to a Chevrolet dealer. As of today, January 17, 2022, I have not received any such letter. I am writing to advise you of gms totally unacceptable response to this instance of the takata airbag recall. I have checked with Chevrolet dealers in my area and am being told that I can come to their lot and they will order the parts and then call me when they are ready to do the work. This response is contrary to the way the letter states that the recall will be handled and is confusing to customers. Please investigate and get gm back on track. I would also appreciate an email from someone at gm advising when the airbag parts will be available or if they are already available. I can be reached by email at [xxx]. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Was informed of takata air bag recall in February no remedy, appointment, or parts have been made available even after calling local dealer.

This is in regards manufacturer recall numbern212328800 NHTSA recall number21v054 gm's handling of this is absolutely unacceptable. I have been waiting for parts for over a year. Gm's statement is "just don't drive it" if I have a concern about me or someone dying from their defective part. For over a year this is bullshit to put it bluntly. I just got a letter stating that parts were now available, I have called immediately and was told sorry, there aren't actually parts available now. No eta. Gm should be financially compensating me for giving me no other option to drive an unsafe vehicle for over a year and who knows how much longer. I don't have the financial means to 'just not drive my truck for over a year', or to 'go buy/lease another vehicle for this duration'. I'm livid that this problem hasn't been resolved and more needs to be done federally to put the heat to gm.

Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21v054000 (air bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mentioned he was concerned about driving the vehicle and the safety of the occupants. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The following recall has not been resolved within a timely manner: n212328800 front passenger airbag takata inflator - priority group 10.

2012 Chevrolet silverado. Consumer writes in regards to air bag safety recall. The consumer stated the dealer and manufacturer did not honor the recall. The consumer was charged a diagnostic fee and for servicing the airbag.

My passenger air bag was replaced under recall n202324210 by priority Chevrolet of chesapeake va. I was required by the dealership to sign acknowledging that the gm or the dealership would not take responsibility for dashboard cracking as part of the repair. My truck is low mileage and in great condition so I expected no problems. However, the dealership technician did crack my dashboard and predictably the dealership refused to take any action. I think it is unacceptable that the manufacturer and their authorized service departments should be allowed to damage customer vehicles during recall repairs. Also, while my cracks are fairly small, I have no idea what invisible damage might have occurred. How can I be confident that the recall repair did not create missile hazards? it is common to view the dashboard as merely decorative but I am now forced to consider what new hazards are presented by the dashboard, both from unsecured material in a crash and missile hazards in the area of the airbag, that were directly caused by a government ordered recall. I believe that NHTSA should order repair of all mounting equipment and dashboard components as part of this and future air bag recalls. Thank you.

2012 Chevrolet silverado. Consumer writes in regards to takata airbag safety recall. The consumer no longer owns the vehicle, but still receives recall notices.

Dash is cracked where the airbag is located and in the driver's line of sight.

Tthis vehicle was involved in 3 separate accidents, 1st another driver pulled out in front of the truck causing the accident; 2nd a driver fell asleep with his foot on the accelerator and rear ended me at about 90 mph; 3rd an out state driver rear ended my son's car which was forced into the rear of my truck. The 3 accidents were severe enough that there should have been some type of air bag deployment but there was not. I notified gm immediately after the 1st accident about the failure of the air bags to deploy. I should mentioned that the driver's seat belt broke due the harshness of the accident. All this happened several years ago but gm never answered me nor took any action to investigate the failure of the air bags to deploy. Today, 4 March, I received a recall notice because after all these years takata has admitted there is a problem with the bags, except they say it is only the passenger air bag. To tell you the truth I didn't even think I had air bags because they never worked. The id number for this recall is 21v051. I am hopeful that even though these accidents took place years ago, I don't have actual dates because I didn't they were important, that you, as the federal agency responsible for overseeing the safety of cars using our highways, will inquire as to why gm failed to investigate a safety complaint submitted to their customer assistance center. Having some administration knowledge I am sure there has to be a file folder with my complaint in it. Thank you and please help me?.

My 2012 chevy silverado has started cracking on the passenger side nearby the air bag area. The car was parked in my parking lot when I realized this cracking issue started. I am just worried that it will crack more and be a safety issue in the future.

Tl- the contact owns a 2012 Chevrolet silverado. The contact stated that she noticed that her dashboard was cracked upon entering her vehicle. The contact stated that the crack started from the left corner of the passenger air bag and extended to the edge of the right defroster vent; the contact estimates that the crack reaches about one and a half inches. The contact spoke with a dealer(coast auto center inc 530 chetco Ave, brookings, or 97415 541-469-5321) where she had been informed that they were familiar with this defect and informed her that there had been a class action lawsuit filed against GMC regarding several other GMC vehicles and the potential that these cracks can cause potential safety hazards. The dealer had offered her no further assistance. The manufacturer was notified of the failure where she filed a complaint with the manufacturer. The vehicle had not been repaired. The failure mileage was 40,696. Jo.

Dashboard crack above passenger airbag.

The common dash crack in my 2012 silverado with only 40k miles. I had a sunroof installed to let the heat out and my truck is clearly stored in a garage and the trucks dash still cracked. Its so bad the dash rattles when driving and im worried about the quality of plastic used on the dash that when the air bag deploys, that the dash will turn into sharp shards of plastic headed towards my passengers and I. I never expected suck a well taken care of vehicle with such low miles to have a cracked dash and damn sure not a gm product. Toyota had the same issue but they fixed there issue.

When vehicle is in motion 5 pmh airbag on driver side becomes hot n cools off when when vehicle is turned off, can you fix this issue, it's doesn't show that it's recall but I feel un safe to drive it, my dealer says it's not on your recall list, pls advise me they told me it's a manufacturers problem.

Cracked dashboard at passenger airbag causing a potential airbag deployment issue. I noticed this while cleaning said dashboard. No items were ever stored on the dashboard. Dealership quotes $1250 to repair same.